
Mill at Ward Cove
A historic cruise terminal and retail hub with unique acoustic wonders and quirky architectural surprises.

Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Tour groups thin out

Mill at Ward Cove
Best Time
Tour groups thin out

Highlights
Must-see attractions
A historic cruise terminal and retail hub with unique acoustic wonders and quirky architectural surprises.
"Surprised by its history and unique features like the concrete water tank's acoustics!"

🎯 Shuttle Bus Strategy
Wait times for shuttles to Ketchikan can be long. Book excursions from Ward Cove or be prepared for a wait.
👂 Acoustic Wonder
Don't miss the unique acoustics inside the large concrete water tank – it's a surprising and memorable experience.

Highlights
Discover the most iconic attractions and experiences

The Gigantic Concrete Water Tank
Main building
Experience the bizarre and fascinating acoustics inside this massive, historic concrete structure. A truly unique auditory phenomenon!
Hidden Tugboat
Rooftops
A quirky and fun detail to spot! Search the rooftops for a cleverly disguised tugboat, a whimsical architectural surprise.
Souvenir & Apparel Paradise
The Mill Store
From rain jackets to t-shirts, find a vast selection of reasonably priced souvenirs and practical gear for your Alaskan adventure.
Plans like a pro.
Thinks like you
Planning Your Visit
Shuttle Bus Savvy
More Than Just Souvenirs
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Shuttle Bus Strategy
Wait times for shuttles to Ketchikan can be long. Book excursions from Ward Cove or be prepared for a wait.
👂 Acoustic Wonder
Don't miss the unique acoustics inside the large concrete water tank – it's a surprising and memorable experience.
Ward Cove Ketchikan
The Mill at Ward Cove Port - Ketchikan, AK is a HUGE 👎. What an absolute disaster. NCL this is an embarrassing customer experience. (Explanation moved to post body).
👕 Great Deals on Gear
Look for awesome sales on rain jackets and souvenirs, especially towards the end of the season.
☕ Coffee & Snacks
Grab a coffee, sandwich, or delicious cookie while you shop or before your next adventure.
The Mill at Ward Cove Port - Ketchikan, AL is a HUGE 👎! What an absolute disaster. NCL this is an embarrassing customer experience.
Tips
from all over the internet
🎯 Shuttle Bus Strategy
Wait times for shuttles to Ketchikan can be long. Book excursions from Ward Cove or be prepared for a wait.
👂 Acoustic Wonder
Don't miss the unique acoustics inside the large concrete water tank – it's a surprising and memorable experience.
👕 Great Deals on Gear
Look for awesome sales on rain jackets and souvenirs, especially towards the end of the season.
☕ Coffee & Snacks
Grab a coffee, sandwich, or delicious cookie while you shop or before your next adventure.
⚓ Spot the Tugboat!
Challenge yourself to find the hidden tugboat cleverly placed on one of the building's rooftops.
What Travellers Say
Reviews Summary
Visitors find the Mill at Ward Cove to be a surprisingly historic and interesting stop, offering a wide range of reasonably priced souvenirs and practical gear. The unique acoustics of the concrete water tank and the hidden tugboat are frequently highlighted as memorable, quirky attractions. While primarily a retail and cruise terminal hub, it provides convenient amenities like restrooms and food options.
"I was surprised how historic and interesting this building is. Check out the big concrete water tank, it has the strangest acoustics I've ever heard. Try to spot the tug boat hiding on the roof of one of the buildings."
Patrick Carrico
"This is the one stop shop. So many reasonably priced rain jackets, shirts hats, you name it. The Mill has everything you could be looking for and more.
We came here before leaving for a fishing excursion. Others left from there to do lumber jacking. Come back and have a beer or a coffee. Great location. There was even a live singer on the keyboard piano 🎹"
Vonzell Luckey
"The Mill was a wonderful store and cruise terminal. The prices seemed more reasonable than other ports. The staff was so friendly as well."
Don Davis
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Most cruise ships dock at the Mill at Ward Cove, which is a few miles from downtown Ketchikan. Shuttle buses are the primary mode of transport. Be aware that wait times for these shuttles can be significant, especially when multiple ships are in port. Some travelers recommend booking excursions that depart directly from Ward Cove to avoid these delays.
The main option is the shuttle service provided by the cruise lines or the Mill at Ward Cove. Dedicated public bus routes directly from Ward Cove to downtown Ketchikan are not widely advertised or utilized by tourists.
It's not recommended to walk from Ward Cove to Ketchikan. The distance is several miles, and the route may not be pedestrian-friendly or safe.
Taxis may be available, but they are often less common and more expensive than the shuttle service. It's best to confirm availability with your cruise line or inquire upon arrival.
Wait times can vary greatly depending on the number of ships docked. On days with multiple ships, expect longer waits. Planning your activities around shuttle schedules or choosing tours that depart from Ward Cove is advisable.
🎫 🎫 Tickets & Entry
Entry to the Mill at Ward Cove itself, which houses shops and facilities, is generally free. However, specific excursions or tours departing from Ward Cove will require tickets.
The operating hours typically align with cruise ship schedules. Shops and facilities are usually open when ships are in port and close shortly after the last ship departs. It's best to check with your cruise line for specific timings.
Exploring the historical elements like the concrete water tank and spotting the tugboat is usually included with your visit to the Mill at Ward Cove and does not require a separate ticket.
Tickets for excursions can often be purchased directly at the Mill at Ward Cove, through your cruise line, or via third-party tour operators. Booking in advance is recommended, especially for popular tours.
The restrooms at the Mill at Ward Cove are typically free to use for visitors.
🎫 🧭 Onsite Experience
The Mill at Ward Cove offers a large retail space with souvenirs, apparel, and gifts. It also features unique historical elements like a concrete water tank with unusual acoustics and a hidden tugboat on a rooftop. You can also find coffee, snacks, and a place to relax.
You'll find a wide variety of souvenirs, including t-shirts, hats, rain jackets, and local crafts. Many visitors note the prices are reasonable compared to other ports.
Absolutely! The massive concrete water tank is a must-see for its strange acoustics, and keep an eye out for the whimsical tugboat hidden on one of the building's roofs.
Yes, there's a shop offering coffee, sandwiches, and delicious cookies. It's a convenient spot to grab a bite before or after an excursion.
It's a bustling hub, especially when cruise ships are in port. You'll find a mix of shoppers, people waiting for excursions, and those enjoying the unique historical features. Some days even feature live music.
📸 📸 Photography
Capture the scale of the historic concrete water tank, look for the quirky tugboat on the roof, and frame shots of the vast retail space. The exterior architecture also offers interesting angles.
Yes, you can take photos inside the concrete water tank. Be sure to experiment with capturing the unique acoustics through your lens!
The tugboat is a fun 'find it' activity. Look up at the rooftops from various vantage points around the complex. It's a small detail that makes for a unique photo.
Mid-day can be bright, but the interior shots of the water tank work well anytime. Early morning or late afternoon might offer softer light for exterior shots if your schedule allows.
Generally, photography is allowed for personal use. Be mindful of other visitors and any specific signage within the retail areas.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
💰 Budget Travelers
Deep Dives
In-depth insights and expert knowledge
Navigating Ward Cove: The Cruise Terminal Experience
Beyond its function as a transit hub, the Mill itself offers several points of interest. The sheer scale of the historic concrete water tank is impressive, and its unusual acoustic properties are a unique sensory experience that many visitors find surprising and memorable. Keep your eyes peeled for the whimsical detail of a tugboat cleverly integrated into the rooftop architecture – it's a fun discovery that adds a touch of local charm. The retail offerings are extensive, with a wide array of souvenirs, apparel, and gifts, often noted for their reasonable pricing.
Beyond the Souvenirs: Uncovering Ward Cove's Quirky Charm
For those looking for a quick refreshment, the Mill also offers a convenient spot for coffee, sandwiches, and cookies. This makes it a practical stop before or after an excursion, allowing visitors to refuel without venturing far. Some days, the atmosphere is further enhanced by live music, adding a pleasant ambiance to the shopping and waiting experience. While it might seem like just a retail center at first glance, Ward Cove offers these unique, memorable touches that elevate the visitor experience beyond simple shopping.





Social
from TikTok, Instagram & Reddit