"This hotel was located right on the main strip in gatlinburg. While it is at the end of it, it's still within walking distance of all the things you'd want to see! We stayed 3 nights and walked that strip every night!
The service was great! They send you a link to check in online before you arrive, saving time. And the front desk employee was really helpful. He asked us if we needed anything help, if we needed directions and gave us all the information we'd need on proper trash disposal and bears in the area!
The room was really nice! It was really clean, had ample plug ins for electronics, all the lights were working and it had awesome air conditioning! The bed was actually comfortable!! (You all know how hotel beds are! They are usually hard as bricks!) The little balcony was cute, it had two chairs for me and my husband to sit out and "people watch", as it faced the strip, so we got to see all the traffic coming and going.

Overall I give this place a 9/10! I would definitely recommend and I would definitely stay here again!"

Kiley Jones

"If you can find some where else to stay I would recommend to do so. We stayed in room 116. The hallway reeks of weed and you can smell it in the room. At first glance the room looks nice, but the TV remote doesn't function well. We couldn't change the channels. Both the toilet and the shower wouldn't drain. We had to wait for over an hour for maintenance to show up because he was the only worker for multiple locations. Both the front desk worker and the maintenance worker were friendly but the facility and ownership are the problem. The location is the only redeeming quality. The breakfast is trash. The facility is old and needs major renovations. The convenience of its location is the only thing keeping it open."

Travis Holt

"DON’T STAY HERE! Beware the online photos are misleading by far. This hotel is way past its due date, just like its milk in the fridge. We arrived at the hotel and first thing I tripped over a stone step that’s their entry way. It’ was extremely hard for my dad to walk and this step into the building was ridiculous. There is a ramp on the other side but it’s really long for a person who walks with assistance and a cane. They had no disability rooms. You can reserve one but they don’t have them. The photo online must be from a king room and they added a chair in the bath for photos. The elevator stunk awful. I literally had to put my hand over my face while in it. It was filthy with the carpet torn and the floor uneven. The luggage cart had a flat tire and there were no ice buckets. Some of the Milk in the fridge was expired. The wood on the balconies was warped with 90% of the paint peeled off. The concrete on the balconies was green. The balcony chairs were stained and the plastic coating was rotted and peeling. The doors were all severely scratched up on the rooms. The outdoor hallways were dirty concrete that had green mold with air conditioning water running across the walkways everywhere. The individual air conditioning systems themselves all had plastic food bowls bowls sitting under them overflowing with water. The pool was cloudy and the heater didn’t work. I would believe it to be unsafe to swim in as the chemicals were obviously not right, I’m not a pool guy but I do own a crystal clear pool. The pool carpet was green with mold and huge stains at the entry doors. The patio by the pool had dried weeds in the concrete flower pots, not flowers. It was also dirty. The sheets in the hotel room were dirty and had been slept on with someone just pulling the comforter up to cover the dirt and hairs on it. We went to the office to get them changed and we were taken to a laundry room and given sheets to change them ourselves. We were told there was no housekeeping staff there although we saw one housekeeper going in a room on another walkway. The dirty sheets were just left in the very small room all night until we could find someone to take them. The bathtub didn’t drain and the water pressure was extremely low so it takes awhile to wash the soap out of your hair. There were some upkeeps to the rooms but they were dark and not for the visually impaired. This hotel should be torn down and a new one built in its place. The reviews on Google must be written by the owners because this place is a dump and it’s disgusting. I would definitely have spent the extra $ to stay across the street if I had known. Stay in any hotel around it, just DON’T STAY HERE! Wyndham should be ashamed to put their sticky name tags over the scratched up room doors on this place. There was a bear in the parking garage under the hotel during the night. There were cars of people playing loud music and loitering in the parking lot at night."

Shannon's Shimmers