
Moorland Pottery Factory Shop
Discover handmade pottery and unique local spirits at Moorland Pottery Factory Shop, a gem in the heart of the Staffordshire Potteries.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, more personal attention

Moorland Pottery Factory Shop
Best Time
Fewer crowds, more personal attention
Highlights
Must-see attractions
Discover handmade pottery and unique local spirits at Moorland Pottery Factory Shop, a gem in the heart of the Staffordshire Potteries.
"Exceptional customer service and high-quality handmade mugs make this a must-visit for unique gifts."

🎯 Bespoke Order Inquiries
Contact them directly for custom mugs or replacements; they're known for their helpfulness!
🇬🇧 Support UK Made
Enjoy purchasing high-quality, handmade items proudly made in the UK.

Highlights
Discover the most iconic attractions and experiences

Handmade Mugs
Factory Shop
Substantial, well-made mugs that are a pleasure to use and superior to mass-produced alternatives.

Bespoke & Replacement Pottery
Factory Shop
Exceptional service for custom orders or recreating beloved, discontinued pieces.

Oatcake Gin & Rum
Factory Shop
Unique local spirits inspired by Staffordshire's famous oatcakes, perfect for a distinctive gift.
Plans like a pro.
Thinks like you
Planning Your Visit
Discover Staffordshire's Ceramic Heritage
Personalized Pottery & Unique Gifts
Best Times
Insider Tips
from TikTok, Instagram & Reddit
Just found out my 5th Great Grandfather is from Burslem, Staffordshire, England. What do I need to know?
🎯 Bespoke Order Inquiries
Contact them directly for custom mugs or replacements; they're known for their helpfulness!
🇬🇧 Support UK Made
Enjoy purchasing high-quality, handmade items proudly made in the UK.
🍸 Try the Oatcake Spirits
Don't miss the unique Oatcake Gin and Rum, a local specialty.
☕ Mugs Built to Last
Invest in substantial, well-made mugs that wear exceptionally well over time.
Tips
from all over the internet
🎯 Bespoke Order Inquiries
Contact them directly for custom mugs or replacements; they're known for their helpfulness!
🇬🇧 Support UK Made
Enjoy purchasing high-quality, handmade items proudly made in the UK.
🍸 Try the Oatcake Spirits
Don't miss the unique Oatcake Gin and Rum, a local specialty.
☕ Mugs Built to Last
Invest in substantial, well-made mugs that wear exceptionally well over time.
What Travellers Say
Reviews Summary
Moorland Pottery Factory Shop is highly praised for its exceptional customer service, with staff going the extra mile for bespoke orders and replacements. Visitors love the quality and durability of the handmade mugs and the unique Oatcake Gin and Rum. While primarily a shop, it offers a tangible connection to Staffordshire's rich ceramic heritage.
"The service I have received from Moorland pottery and Ade has been impeccable. My husbands special mug has a slight crack after many years use and Ade went above and beyond all my expectations in seeking out an off line image and making the replacement mug available to me."
Jane Pratt
"Don't know if anyone would be interested but I like a gin martini and I love the stokie oatcake so I've experimented. I used 1 part Stokie Oatcake 1 part dry martini, 1/2 part monin honeycomb syrup. Shaken with 1 cube ice and decorated with a few strands of tangerine peel. Just another way to enjoy it but its lovely."
joanna B
"Beautiful mugs, handmade at Moorland pottery. They are substantial, well made mugs and a pleasure to use. They wear very well and are far superior to mass produced mugs.
It's also nice to purchase products that are made in the UK."
Samantha Lowther
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The Moorland Pottery Factory Shop is located in Burslem, Staffordshire, often referred to as the 'Mother Town' of the Potteries. While specific public transport details can vary, it's generally accessible by car. Many visitors find it convenient to use GPS navigation. If you're exploring the wider Staffordshire pottery region, consider combining your visit with other local attractions.
Parking availability can vary. It's advisable to check directly with the shop or look for local public parking options upon arrival.
Absolutely! Burslem is a key part of the historic 'Potteries' area. Many visitors explore multiple factory shops and museums in the region.
🎫 🎫 Tickets & Entry
No, typically there is no admission fee to enter the Moorland Pottery Factory Shop. It functions as a retail outlet where you can browse and purchase their pottery and spirits.
Opening hours can vary, especially around holidays. It's always best to check their official website or call ahead to confirm current opening times before your visit. Some reviews mention them opening early for customer convenience.
While the primary focus is on their main product lines, factory shops sometimes offer 'seconds' or items with minor imperfections at a reduced price. It's worth inquiring directly at the shop.
The factory shop is primarily a retail space. While you are at a pottery manufacturer, live demonstrations of the making process are not typically advertised for the shop itself.
🎫 🛍️ Shopping & Products
Moorland Pottery is known for its high-quality, handmade pottery, particularly their substantial and well-made mugs. They also offer other ceramic items and unique local products.
Yes, Moorland Pottery is highly praised for its excellent customer service, including their ability to create bespoke mugs or find templates for replacement items, even for older designs.
Indeed, they offer unique local products such as Oatcake Gin and Oatcake Rum, inspired by Staffordshire's culinary heritage.
A significant appeal of Moorland Pottery is that their products are handmade and made in the UK, appealing to those who wish to support local manufacturing.
Their mugs are described as substantial, well-made, and a pleasure to use, offering superior quality compared to mass-produced alternatives and wearing very well over time.
🍽️ 🍽️ Food & Drink
Oatcake Gin and Rum are unique spirits produced by Moorland Pottery, inspired by the traditional Staffordshire oatcake. They offer a distinctive local flavour experience.
Sampling policies can vary. It's best to inquire at the shop if they offer tastings, especially for their unique spirits.
📸 📸 Photography
While primarily a retail space, the handmade pottery itself can be quite photogenic. Capturing the craftsmanship of the mugs or the unique branding of the spirits can make for interesting shots.
Generally, photography for personal use is permitted inside retail shops. However, it's always polite to ask staff if you're unsure, especially if you plan to take many photos.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
Consider making it a brief visit within a larger itinerary of the Staffordshire Potteries. The unique Oatcake Gin and Rum might also be a fun talking point for older children interested in local food and drink traditions, presented as a cultural curiosity rather than for consumption. The focus here is on the heritage and the tangible products.
🎁 Gift Shoppers
🏺 Ceramic Enthusiasts
Deep Dives
In-depth insights and expert knowledge
The Heart of the Potteries: Burslem's Legacy
Many locals in Burslem have generations of family history tied to the pottery industry. This deep-rooted connection means there's a profound appreciation for craftsmanship and quality. When you buy from Moorland Pottery, you're not just acquiring an object; you're supporting a tradition that has shaped the identity of this part of England. The emphasis on handmade in the UK resonates strongly with visitors seeking authentic, locally produced goods.
Exceptional Customer Service: Beyond Expectations
For instance, one customer shared how Moorland Pottery successfully recreated a husband's favorite football mug that was years old and no longer in production. The team searched for the original template and produced two perfect replacements, delighting the customer. This level of dedication transforms a simple shopping trip into a memorable experience, demonstrating a genuine commitment to customer satisfaction that is rare in today's retail environment. Whether you're looking for a unique gift or a replacement for a cherished item, their personalized approach makes Moorland Pottery a standout destination.
Unique Local Flavors: Oatcake Gin & Rum
The Oatcake Gin and Rum are not just novelty items; they represent an innovative approach to celebrating local culture. They offer a distinctive flavor profile that can be enjoyed in various cocktails or sipped neat. For visitors looking to take a piece of Staffordshire home with them, these spirits are a perfect, conversation-starting choice that stands out from typical tourist trinkets.






Social
from TikTok, Instagram & Reddit