"We had a great time at the Heights on February 21, 2025. The food and drinks were very well prepared and delivered quickly to our rooftop igloo overlooking the Maumee River. The staff was very friendly and attentive to our needs the whole night especially Courtney. She did a great job of taking our orders and bring them out to us as ordered with no delay in service. The igloo experience is a bit pricey, but very well worth it if you are looking for something different or celebrating a special occasion."

Elga Lunsford

"Stunning Atmosphere, But Service Left Us Disappointed

We visited this rooftop bar while dressed up for an evening event, eager to enjoy the lively ambiance and beautiful space. The atmosphere certainly didn’t disappoint—it's vibrant and inviting, with a view and energy that would make for an even better experience in warmer weather.

However, our visit was overshadowed by the behavior of one of the bartenders. While filling a draft beer, he accidentally sprayed both my husband and me with beer. We weren’t upset—accidents happen—but what surprised us was his lack of acknowledgment. He didn’t apologize or even seem to care. When I asked for something to wipe the beer off, he tossed a bar rag at us and ignored us for the rest of the evening.

Thankfully, another bartender stepped in, apologized on his behalf, and expressed genuine regret for his behavior. Her kindness was appreciated and salvaged some of our experience, but it put a damper on our evening.

Despite this incident, the setting and energy of the bar were exceptional, and we’d love to return on a warmer evening to fully enjoy the outdoor space. Hopefully, next time, the service will match the quality of the atmosphere."

Tamara Knapp

"I’ve tried this place several times, and each time have sadly walked away feeling thoroughly disappointed. I really want to love it, the space is beautiful, lovely views, laid out and decorated nicely, but the experience is always less than mediocre. We booked a table for ten for happy hour. Many in our group were looking forward to the $5 draft beers on happy hour……their CO2 was out, so drafts weren’t available, and they refused to honor the $5 for bottles and cans, they would’ve made a lot more revenue from our table had they honored this. How does a restaurant/bar who advertises $5 drafts not have CO2 and we were told by our server it had been out for days?? It makes no sense. This should have been easily remedied. Next, we go to order the half priced appetizers and two of the main apps most in our group wanted to order weren’t available. It left two of us in our group having nothing but French fries for dinner. I don’t know if it’s poor management, but that’s what it appears from the outside looking in. Again, I’ve once again walked away from this place with a bad taste in my mouth, both figuratively and literally. Sad that a space that great is ran so poorly, it has the potential for greatness if it fell into the proper hands and management."

tifflynn20