"Great little place with wonderful food and nice staff. Creative menu. Lots to choose. Just don’t ask for a soda!"

Maurice Naragon

"1st time here. The food was very good they have a sweet tea and fresh juices that are very good as well. The parking was a but difficult since it is on a bust street. The service was great. I believe it was a bit pricy for certain items, but I guess you can say it's worth it. 😉"

Sandra C.

"I’ve been a loyal Kreation Kafe customer for many years—eating or shopping here at least twice a week—and until today, I couldn’t recommend it highly enough. This afternoon my friend and I stopped by to pick up two iced matcha drinks and a selection of grab‑and‑go items, since the BOGO promotion was advertised as applying to all grab‑and‑go products.
Outside, Sebastian the barista was exceptional: courteous, professional, and attentive. He explained the offer clearly and reminded us to keep our receipt to redeem our BOGO offer. Once inside, I selected 14 grab‑and‑go items (seven paid, seven to be free), plus my two drinks. At checkout, however, the cashier applied the discount only to the cheapest paired items—so instead of a 50% BOGO, I received closer to a 20% savings. I was disappointed, but still made the purchase. When my girlfriend returned to pay for her items, she was brusquely told that the BOGO applied only once per receipt—information we’d never been given beforehand.
We asked to speak with Gil, the store manager, who was dismissive and refused to correct the mistake. Only after we flagged the issue again to Sebastian who offered to intervene—speaking with Gil on our behalf and apologizing when the answer remained “no.” As an olive branch for our trouble (and because we were freezing outside), he kindly offered us a hot ginger‑turmeric drink.
Kreation is at its best when team members like Sebastian are serving—you can feel his genuine commitment to customer care. Today’s experience, by contrast, showed that promotions must be transparently communicated and that managers should be better trained to resolve issues with the same courtesy and professionalism as Sebastian displayed. I hope Kreation invests in more “Sebastians” and ensures every team member upholds the brand’s promise of clear, friendly service."

D Dee