Steak 'n Shake
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Steak 'n Shake

4.6
·491k reviews·,

A retro-themed diner famous for its steakburgers and hand-dipped milkshakes, offering a classic American fast-casual experience.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Wed/Fri 18-21h

Blue hour photography, calmer galleries

CrowdLow
Steak 'n Shake

Steak 'n Shake

Highlights

Highlights

Must-see attractions

A retro-themed diner famous for its steakburgers and hand-dipped milkshakes, offering a classic American fast-casual experience.

4.6
(491k reviews)

"Great burgers and shakes, but be prepared for potential service hiccups."

TIP

Visit during off-peak hours

To avoid longer wait times, consider visiting during less busy hours.

Check your order carefully

Double-check your order before leaving, as incorrect meals have been served.

Third hero image

Quick Facts

Open·Closes 10PM

Cuisine

American

Price

$

Phone

(419) 625-9214

Address

4620 Milan Rd, Sandusky, OH 44870, USA

Insta-Factor

Medium

Highlights

Discover the most iconic attractions and experiences

Classic Steakburgers & Shakes

Classic Steakburgers & Shakes

Indulge in Steak 'n Shake's signature steakburgers and thick, homemade milkshakes. A classic diner experience.

Affordable Comfort Food

Affordable Comfort Food

Enjoy tasty burgers and shakes at wallet-friendly prices, making it a go-to spot for a satisfying meal.

Retro Diner Atmosphere

Retro Diner Atmosphere

Experience a retro diner vibe with a classic interior, offering a comfortable and nostalgic dining setting.

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Insider Tips

from TikTok, Instagram & Reddit

Visit during off-peak hours

To avoid longer wait times, consider visiting during less busy hours.

Check your order carefully

Double-check your order before leaving, as incorrect meals have been served.

Communicate dietary needs

Clearly communicate any dietary restrictions to staff, as they may adjust your meal.

Beware of kiosk ordering

Some diners prefer not to use the kiosk ordering system.

Tips

from all over the internet

Visit during off-peak hours

To avoid longer wait times, consider visiting during less busy hours.

Check your order carefully

Double-check your order before leaving, as incorrect meals have been served.

Communicate dietary needs

Clearly communicate any dietary restrictions to staff, as they may adjust your meal.

Beware of kiosk ordering

Some diners prefer not to use the kiosk ordering system.

What Travellers Say

4.6
(491k reviews)

Reviews Summary

Steak 'n Shake is praised for its affordable and tasty burgers and milkshakes, with many appreciating the friendly and accommodating staff. However, some diners have encountered issues with cleanliness, inconsistent order accuracy, and long wait times, leading to disappointing experiences.

"This was one of the best Steak n Shake restaurants I have ever been in! The staff could not have been more kind, efficient, and caring. The food was delicious!"

Becky Blaise

"This restaurant was dirty, the catchup dispenser looked like it hadn’t been cleaned in months and it was morning. When I asked for catchup in a packet the manager asked if the dispenser was out and I said that I didn’t know, it was filthy and I wasn’t touching it. She leaned both of them back and took them to was not getting me any packets of catchup. I waited for the next person who came to the counter to get them. Mold was visible between the ice and sod dispensers. Nasty! I won’t be back."

SHERI BROWN

"My wife and I both got burgers and they were way to salty. I was hungry so I had to eat it, but my wife threw hers out. Ordered milkshakes and 1/3 was whipped cream. Never had such a bad meal here before.
Not a fan of kiosk ordering either."

Kevin Taliaferro

What People Like

Affordable prices
Tasty burgers & thick milkshakes
Friendly staff

What People Dislike

Inconsistent cleanliness
Order errors
Long wait times

Frequently Asked Questions

Steak 'n Shake is best known for its steakburgers and thick, hand-dipped milkshakes.

Staff may be able to adjust meals for dietary restrictions if communicated clearly. It's recommended to speak with your server.

Wait times can vary, with some customers reporting long waits, especially during peak hours. Visiting during off-peak times is advised.

While some reviews mention cleanliness issues, others have found the restaurant to be clean and well-maintained.

Friendly staff are often willing to accommodate special requests and adjustments to your meal.