
Poole's
A retro-chic diner serving elevated Southern comfort food with a focus on seasonal ingredients and legendary mac and cheese.

Highlights
Must-see attractions
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Poole's

Highlights
Must-see attractions
A retro-chic diner serving elevated Southern comfort food with a focus on seasonal ingredients and legendary mac and cheese.
Reservations are a must
Book ahead to avoid disappointment, especially on weekends. Walk-ins may face long waits.
Save room for dessert
The chocolate hazelnut cheesecake with bourbon caramel is highly recommended.

Quick Facts
Cuisine
American (Southern)
Price
$$$
Phone
(919) 832-4477
Address
428 South McDowell St, Raleigh, NC 27601, USA
Website
ac-restaurants.com/pooles/Highlights
Discover the most iconic attractions and experiences

Cult-Classic Macaroni Au Gratin
Indulge in the legendary, creamy, and perfectly baked macaroni au gratin that lives up to its hype.

Retro-Chic Ambiance
Experience a unique atmosphere blending a jazz lounge with a retro diner, featuring red banquettes and chalkboard menus.

Elevated Comfort Food
Savor seasonal Southern staples and reimagined comfort foods, showcasing fresh, farm-to-table ingredients.
Plans like a pro.
Thinks like you
Insider Tips
from TikTok, Instagram & Reddit
Reservations are a must
Book ahead to avoid disappointment, especially on weekends. Walk-ins may face long waits.
Save room for dessert
The chocolate hazelnut cheesecake with bourbon caramel is highly recommended.
Ask about daily specials
The chalkboard menu features rotating seasonal dishes highlighting fresh ingredients.
Accommodating dietary needs
The restaurant is known for being accommodating to dietary restrictions and preferences.
Tips
from all over the internet
Reservations are a must
Book ahead to avoid disappointment, especially on weekends. Walk-ins may face long waits.
Save room for dessert
The chocolate hazelnut cheesecake with bourbon caramel is highly recommended.
Ask about daily specials
The chalkboard menu features rotating seasonal dishes highlighting fresh ingredients.
Accommodating dietary needs
The restaurant is known for being accommodating to dietary restrictions and preferences.
What Travellers Say
Reviews Summary
Diners rave about Poole's elevated comfort food and unique retro-chic ambiance, with the macaroni au gratin being a standout favorite. While many praise the exceptional service and delicious, seasonal dishes, some have experienced long wait times and less attentive service on occasion.
"Absolutely delicious! I typically really like roasted Brussel sprouts, but this version is so savory. The chicken dish was also excellent! Exceptional staff and environment!"
Elisabeth Bostwick
"Beautiful venue. We were celebrating my return to normalcy after surviving a 12 hour surgery, and Hallie had endless thoughtfulness & patience. We ordered the Tuna Tartar (5 out of 5), Pimento Cheese (5 out of 5), Pickled Juice Cesar (5 out of 5), Mac & Cheese (5 out of 5), Pork Loin (5 out of 5), Hangar Steak (4.5 out of 5) and the Shrimp Rigatoni (3.5 out of 5). Hallie brought out a toast of N/A champagne for us to cheers to my health. An experience like no other. They remembered the kindness."
Julia Arellano Ushler
"I loved this place. Food is on the pricier side but my husband and I really enjoyed ourselves. The flank steak was really good, even though I don’t usually go for flank this was cooked very well. The sweet potatoes were also very good. I enjoyed the appetizer as well which was like a tuna kimchi crudo, although I do think they could’ve punched up the kimchi flavor. My husband loved the catfish he got and we both were in love with the mac and cheese. The dessert was also delicious, chocolate hazelnut cheesecake with a toasted marshmallow on top was oh so good. That and the bourbon caramel went together so nice. My advice try to leave room for dessert."
Lipstick Revolt
What People Like
What People Dislike
Frequently Asked Questions
Poole's is most famous for its cult-classic macaroni au gratin, but also for its elevated comfort food and retro-chic ambiance.
Reservations are highly recommended, as the restaurant is very popular and can have long wait times.
Yes, Poole's features a seasonal, rotating menu with daily specials chalked on a board.
The restaurant is known for accommodating dietary restrictions, and often has vegetarian options available. It's best to inquire about specific vegan options.
The Royale is a 10-ounce burger served open-faced on grilled brioche with red wine shallot jus, available only on Sundays.
Parking information is not explicitly provided, but it is located in downtown Raleigh, suggesting street parking or nearby garages.
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Featured in these publications
The 9 Best Restaurants & Bars In Raleigh, North Carolina 2024 - Raleigh
Picture a jazz lounge mixed with a dimly-lit retro diner, complete with red leather banquettes and a handwritten chalkboard menu. That’s Poole’s Diner, and it’s one of the best and most famous restaurants in Raleigh. Grab one of those booths for a double date or to impress the in-laws, and always order the gooey macaroni au gratin.
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Dishing daily specials chalked on a board since before chalkboard menus were de rigueur, what Ashley Christensen created with Poole’s diner is the key ingredient of a recipe for success we’ve since seen play out in spades across the States. Rotating seasonal farm-fresh ingredients shine in Southern staples crafted in only a way the two-time Beard-winning “Darling of Raleigh” can deliver. The cult-classic mac and cheese needs no introduction, while such reimagined comfort foods as pimento cheese with crostinis and palatable proteins like cornmeal-fried NC flounder invite regulars and newbies near and far back again and again to a place that is real Raleigh at its core—and as authentic and intentional today as the day it opened.
14 Best Restaurants In Raleigh, North Carolina
It’s nearly impossible to talk about Raleigh restaurants without bringing up Poole’s Diner. Another masterpiece from AC Restaurants, the comfort food haven is known for a few things, including Chef Christensen’s pimento cheese, served on fried saltine crackers, and her macaroni au gratin, which Hodges says is “better than you can imagine.” If you happen to be in the neighborhood on a Sunday, though, there’s one thing you have to get. “On Sundays (and only on Sundays), Poole’s offers The Royale—which is a 10-ounce burger with cheese, served open-faced on grilled brioche with red wine shallot jus,” says Hodges.
The Best Restaurants in Raleigh, North Carolina
When this contemporary diner from award-winning chef Ashley Christensen opened in 2007, it was instrumental in revitalizing the city's then dormant downtown. Once a local pie shop, Poole's has retained its original double horseshoe bar and red leather banquettes, while adding more modern touches like its signature mural chalkboard menu. The food is a mix of old meets new, with contemporary spins on Southern classics that highlight seasonal ingredients.
15 Best Restaurants in Raleigh, NC | Blog
Located in downtown Raleigh, Poole's Diner is a beloved institution renowned for its elevated comfort food and retro-chic ambiance. Chef Ashley Christensen's innovative take on Southern classics, like macaroni au gratin and fried chicken, has earned Poole's a spot on the national culinary map. Known for its retro-chic ambiance, Poole's Diner offers a menu featuring Southern classics like macaroni au gratin and fried chicken.
Best Restaurants in Downtown Raleigh, NC
Perhaps the most well-known restaurant among the City of Oaks' booming food scene, chef Ashley Christensen's Poole's Diner has retro-chic charm to go along with one of America's most famous mac and cheese dishes (more than 15,000—one for almost every table—are sold each year). View this post on Instagram. A post shared by laura eats (@lauragotfood) on Jan 23, 2020 at 11:22am PST
17 Best Restaurants in Raleigh, NC
Poole's Diner opened in 2007, and it was the first Ashley Christensen restaurant in the Raleigh area. Housed in a historic diner with retro red leather banquettes, it uses a chalkboard menu to bring classic American comfort food to your table. Serving delicious dishes with Southern influences, Poole's Diner has a macaroni au gratin that is worth a flight to Raleigh to try.
Raleigh, Durham and the Triangle's 30 best local restaurants
The upscale Southern diner isat the heart of chef Ashley Christensen's food empire in downtown Raleigh. Poole's is known for its menu of upscale comfort food, especially its mouth-watering macaroni au gratin. Be smart: To this day, Christensen is the only North Carolina chef to win the James Beard Award for Outstanding Chef, considered its highest honor for chefs.
16 Best Downtown Raleigh Restaurants: Where to Eat in Raleigh
Hands down one of the best restaurants in downtown Raleigh is Poole’s Diner. This small restaurant sits in a historic building featuring a classic diner bar top with a menu full of creative seasonal options. No matter which direction you choose to take the meal, you’ll want to make sure to order a Macaroni au Gratin for the table (or have it as your main dish).
15 Best Restaurants in Raleigh, North Carolina
Chef Ashley Christensen is a staple chef in Raleigh with several spots to eat at, and there’s no better spot to go to than her modern diner. Poole’s is all things comfort food like her iconic macaroni au gratin, paired with the roasted half chicken. Don’t miss the “baguette”, a rustic bread served with their house-cultured butter.
35 Best Restaurants in Raleigh, NC That Locals Love
This upscale diner is a local favorite for its creative take on Southern cuisine. We recommend trying their famous macaroni and cheese and a fun cocktail crafted by one of their talented bartenders. Poole's is the perfect fun date night, especially if you're planning to catch a show at the Red Hat Amphitheater right next door.
Things to Do in Raleigh, NC: A Raleigh Travel Guide
Poole’s Diner: This was absolutely my favorite restaurant that we went to in Raleigh!. They don’t take reservations, but trust me: it’s worth the wait. Poole’s offers Southern dishes with a modern twist and has an impressive cocktail menu. Get the mac and cheese, trust me, it will change your life!
10 Best Restaurants In Raleigh
Poole’s is an institution in the downtown Raleigh dining scene. In 2007, Ashley Christensen, the acclaimed James Beard award–winner for Outstanding Chef in the Country, opened Poole’s. With her outstanding success, she went on to open several more restaurants.
9 Best Family Restaurants in Raleigh, NC
Formerly a pie shop, Poole’s is an Italian restaurant located in Downtown Raleigh, North Carolina. It’s probably the best option if you’re looking for Cheese or Macaroni dishes. One of the more popular options available is the Macaroni Au Gratin.
The 19 Best Restaurants in Raleigh, North Carolina
Fayetteville Street is one of the must-see destinations for travelers in Raleigh. Known for its artistic and unique businesses, this district also houses many award-winning restaurants. Poole'side Pies is the perfect combination of both.
Highest-rated Restaurants in Raleigh, According to Tripadvisor
- Rating: 4.5 / 5 (612 reviews)- Detailed ratings: Food (4.5/5), Service (4.5/5), Value (3.5/5), Atmosphere (3.5/5)- Type of cuisine: American- Price: $$ - $$$- Address: 426 S McDowell St, Raleigh, NC 27601-1727- Read more on Tripadvisor
Discovering NC State - Fine Dining
At Poole’s you’ll find a modern diner with reimagined comfort food. The evening menu offers seasonal, locally focused food offerings that change weekly or even daily. Phone Number: (919) 832-4477 Directions Website
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426 S McDowell St, Raleigh, NC 27601Phone: 919-832-4477 Visit Website. View this post on Instagram. A post shared by Poole’s Diner (@poolesdiner)
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The retro-chic setting isn’t the only thing that will make you smile. The seasonal brunch menu is rated as one of the best in the city.
The Best Fun & Instagram-Worthy Restaurants In Raleigh -
Poole’s is a “modern dinner” with a fun atmosphere that resembles a vintage soda shop, with good food and classic twists on desserts.
Social
from TikTok, Instagram & Reddit