"It was my first time experiencing this restaurant, I was not disappointed. I added a few pictures, it doesn't do it justice! I started with warm bread and a shrimp cocktail, and a delightful mimosa (with peach juice). I was having trouble deciding what to order, so Rene suggested the Garlic Crusted Sea Bass that was so good I didn't even get a picture. I ordered a salad, the feta cheese was left off, no biggie, and she made it right for me. I cannot say enough about the Sweet Potato Casserole as a side. I arrived early, even as the location filled up, the noise level was not unpleasant, and there was plenty of good vibe atmosphere. Great experience."

Mary Brandes

"This was my first experience at a Ruth Chris thanks to my best friend! It was extra fancy, our waiter was THE absolute BEST! I think his name was Kai so look for him. The gumbo was the best but my salmon wasn’t all that and my mashed potatoes wasn’t that good either. My bestie LOVED the desserts. She wasn’t that impressed either with her main dishes. She had a steak and some spinach stuff. I tried hers as well and it was okay. The lobster tail was good too. The drinks were mediocre. But the experience is what I enjoyed the most."

Miss Gemini

"I booked through OpenTable a party of four to celebrate a 46th birthday for a family member who had never been to Ruth Chris and all she’s talked about was dining at the restaurant. Our party of 4 included two business clients and this was on Easter with a 1:45 pm reservation.
We selected a wonderful bottle of Shiraz to start. We all decided to select the prefix menu and upgraded with a fillet & lobster tail which came with a choice of a salad or a gumbo. It also came with a choice of one side, which we also selected mashed potatoes, cream spinach.
We upgraded our steaks with topper adding a blue cheese crust on the filet and béarnaise.
Dessert choices: A mini dessert.
The table chose cheesecake and bread pudding (the bread pudding wasn’t even warm and it was gummy and cool).

The birthday girl selected the famous crème brûlée from Ruth Chris own house recipe.

The service was excellent.
Our server was Nathan. He was prompt and the request for the wine to be chilled slightly was brought table side. We started with our salads and everyone enjoyed the salads
(see pictures).
Our entrées arrived, the filets were room temperature though the plates were super hot. The lobster tail was overcooked and rubbery hard.
I was disappointed the prefixed menu was not a good choice.

Bread service:
The bread was undercooked not hot.
We had to ask to have a second basket brought and just as we were going to enjoy that basket of bread It was picked up and removed by another server assistant as she was removing our finished salad course.

I let Nathan know that the lobster tails were not up to par rubbery and cold way over seasoned and over salted. Nathan apologized and offered to replace them.
The “fresh lobster tails “arrived to the table once again over salted not as rubbery. I wasn’t going to ask to to have them replaced again.
I was trying to be fairly patient and yet wanted to be treated with a great dining experience with great food on this special occasion and did not received the Ruth Chris standard of service.
It seemed like the food had been pre-cooked and just being plated off the line.

The birthday guest couldn’t even eat her lobster tail, It was so bad. I waited till we got home which was an hour drive from Ruth Chris.
I called to talk to the manager this early evening. The manager and I discuss the experience. Ironically, he was one of the three managers that said hello at our table and said if you need anything to make your dining experience better do not hesitate.
Over the phone He did apologize after I told him the issues with the food.
I would have thought that he would have taken the time to offer to “make it right”, He unfortunately did not offer.
I spent well over $500 for the luncheon. He assured me he would talk to the back of the house and Let them know about the over seasoning, room temp steaks and sides. He assured me it would not happen again.
I know we will not dine again at Ruth Chris in Columbia, SC.
We will go to Halls Chophouse on our next visit to Columbia SC.

To say I was very disappointed is an understatement. We’ve actually had a better steak and lobster from a local steakhouse chain (Longhorns) in Aiken, SC.
Regards,
A Texas Foodie Steak Lover"

Cat Miltenberger