"Nordstrom Grill is one of my favorite restaurants at the Mall Of America. The menu is simple yet very good. I appreciate how hard the staff works and that the store manager steps in when things get busy. I’ve never been disappointed. Always have loved the Basil Tomato Soup and can’t resist grabbing a chocolate chip cookie!"

Lisa Carmichael

"I WAS RACIALLY PROFILED BY "SURI" THE WAITRESS (white lady about 60yrs old with reading glasses and grey shoulder length hair)On 6-30-2025 My family and I (NEGRO) came to town to visit my daughter in St Paul MN, we ate at Nordstrom for lunch, supi was our waitess, we ate, paid with our Nordstrom card and left a tip. We return for a 2nd time 7-1-2025 and was sat in her service area, she refused to acknowledge us yet told the chief (whom was negro) too serve us, while she help others (everyone white), we had NO straws or utensil, my daughter had to chase supi down just to request silverware which in turn was passed up and was told "I'm to busy" THAT DID IT!!!! we spoke with the D.M. Joe of Nordstom and the chief who informed us " she was tierd of "US"
spending over 100.00 in food and drinks and NOT leaving tip's" My family and i NEVER been there except the day before on 6-30-2025 and were from out of state, so she RACIALLY profiled us and slander my profile and defragmented my Charter, embarrassed and humiliated My family and I so we walked out of there still famish with hunger due to the fact we were not offered TO GO service with our uneating food still on the table. on a personal note, I thing the grill is races, all the dark skin people work in the back (yes cooking your food and serving your drinks) while all others are serving.
I WILL NEVER GO BACK THERE AND IF YOUR OF COLOR B4 YOU GO,IF YOU GO AVOID HER IF SHE STILL HAS A JOB"

c yah

"My mom and I had to seat ourselves, secondly the food took forever because our waitress decided to talk to other employees and 3rd there menu has gone downhill. I loved there menu before more options and now they've raised the prices real high. I wasn't impressed and neither was my mom. We thought we would give this restaurant one more try and it was a huge letdown. So we'll go to IKEA next time to eat then shop at Nordstroms. This restaurant has gone downhill. I wouldn't eat here. Not enough staff. I saw many people come but left because noone was there to greet them. Not good! And it took forever for other people's food as well."

Janis Conrad