Family Kitchen & Shop
A family-friendly eatery with a stone-baked pizza oven, salad bar, and ice cream station, perfect for a casual meal with loved ones.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Blue hour photography, calmer galleries
Family Kitchen & Shop
Highlights
Must-see attractions
A family-friendly eatery with a stone-baked pizza oven, salad bar, and ice cream station, perfect for a casual meal with loved ones.
"Order the clotted cream ice cream, you won't regret!"
Avoid Ice Cream Queues
Visit during off-peak hours to avoid long queues for ice creams.
Separate Drink Queues
Consider bringing your own drinks to enjoy food and drinks hot simultaneously.
Quick Facts
Cuisine
American
Price
Mid-range
Phone
+44 910 657 0629
Address
Richmond, TW9 3AQ, United Kingdom
Highlights
Discover the most iconic attractions and experiences
Stone-Baked Pizzas
Enjoy freshly prepared, delicious stone-baked pizzas, a popular choice for families and diners alike.
Clotted Cream Ice Cream
Indulge in the delicious clotted cream ice cream, a must-try treat for dessert lovers.
Family-Friendly Ambiance
A welcoming atmosphere with seating suitable for families, offering a comfortable dining experience for all ages.
Plans like a pro.
Thinks like you
Menu
Most Popular Items
Insider Tips
from TikTok, Instagram & Reddit
Avoid Ice Cream Queues
Visit during off-peak hours to avoid long queues for ice creams.
Separate Drink Queues
Consider bringing your own drinks to enjoy food and drinks hot simultaneously.
Stay Updated on Menu
Keep an eye on menu updates for new options for kids and adults.
Credit Card Fee
Be aware of a 5% credit card payment fee; cash may be preferred.
Tips
from all over the internet
Avoid Ice Cream Queues
Visit during off-peak hours to avoid long queues for ice creams.
Separate Drink Queues
Consider bringing your own drinks to enjoy food and drinks hot simultaneously.
Stay Updated on Menu
Keep an eye on menu updates for new options for kids and adults.
Credit Card Fee
Be aware of a 5% credit card payment fee; cash may be preferred.
What Travellers Say
Reviews Summary
The Family Kitchen & Shop receives mixed reviews, with many praising its family-friendly atmosphere and specific dishes like pizza and clotted cream ice cream. However, some diners have expressed disappointment with the quality and value of certain items, as well as issues with service and pricing, particularly for children's meals. The separate queues for food and drinks have also been noted as a minor inconvenience.
"The staff were very friendly and helpful this evening. The food was freshly prepared and made to order. Our pizza was lovely. Fantastic customer service and we’d like to thank our server Alisha and all her staff."
Dallas
"Possibly the wort coffee I’ve had in the last 12 months.
The service is miserable, the coffee is poor, the prices are high, the quantities small.
When your in student digs and you buy the cheapest, nastiest cups, that’s the ones you get at this cafe. They fill them with really sad tasting coffee and charge an over £4 for it. They are also really miserable about doing it so the staff probably see little of the profit share."
Henry Harry
"£6.50 for a small spinach roll that tastes half raw. Gails charges less and they’re worth it. This was a joke! Staff are rude and a school canteen would have a better atmosphere. Avoid unless you’re desperate!"
Niki Kovacs
What People Like
What People Dislike
Frequently Asked Questions
Yes, it is specifically designed to be family-friendly, with ample seating, highchairs, and a welcoming atmosphere for children.
The restaurant is known for its freshly prepared stone-baked pizzas and its delicious clotted cream ice cream.
Yes, there are separate queues for food and drinks, which may mean you can't get both hot at the same time. Bringing your own drinks is an option.
While some items are reasonably priced, a few reviews mention that children's meals can be overpriced.
The restaurant is located next to the Children's Garden and sometimes hosts character events, making it a fun spot for kids.
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We visited the world-famous gardens where you can walk through the trees
We at a table outside The Family Kitchen for a short while before we ventured further on. There was a Supertato character event taking place over the Easter holidays with special activities for kids to enjoy. This finished at 4pm so we only caught the tail end of it, but the boys enjoy a little play in the makeshift vegetable shop, and we joined Supertato's veggie friends towards the end of little parade.
Kew Gardens: Family Experience Of The Month
It’s also worth noting the great selection of restaurants, including the relatively new Family Kitchen & Shop which has a stone-baked pizza oven, salad bar and ice-cream station. With highchairs and lots of space, it’s an ideal spot to dine with little children. And if you’d like to keep them interested in the natural world after your visit, pick up a book or a game in the well-stocked gift shop.
Grandparents' guide to Kew Gardens
This food hall serves a whole host of family favourites, from its stone-baked pizzas and salads to a sandwich bar and hot counter. It is a great spot to head to for lunch with the whole family, and you can either eat in, as there is lots of indoor seating available or opt to take the food away. There is ice cream served if you want to reward the children for being well-behaved.
Families | Kew
With stone-baked pizza, salad bar and ice cream servery alongside great gifts and books, the Family Kitchen & Shop is the perfect pitstop for a family day out. Located next to the Children’s Garden
A Day Trip Guide to Kew Gardens
Add to that a salad bar and ice cream servery and you’re good to go!. The Family Kitchen Shop is conveniently located right next to the Children’s Garden.
Social
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