"The staff were fantastic. Professional, courteous, friendly, and helpful in equal measure. The food was excellent and great value for the price. I'm looking forward to my next visit ☺️"

Jeff Farley

"Celebrating Valentine's day because I don't have a previous appointment I waited more than 45 mins (was available few tables but no staff to cleaning it)...very busy and not enought staff.
While waiting for a table I wanted to order a drink at the bar but the staff refused me because they had to honor previous orders.
I'm ask for a empty glass 2 times and they forget about me both times..
Food not on my taste..very very swet.
Sorry but I'm not comming back!"

Rares

"I think im being generous with 3 stars here but whatever. I haven’t eaten here in a couple years now and we were here for a University celebration with my partner and mother. It was quiet already as it was a Wednesday evening so I didn’t expect it to be busy anyways.

We sat down and immediately no cutlery on the table? Asked for cutlery 5min later and didn’t get any until 35min later which was when they gave us our food.

Waitresses looked half arsed and as if they couldn’t be bothered to be there. I’ve worked in hospitality for over a year and you can at least act happy to be there because how you feel reflects on the customer.

This is what really annoyed me. One of us had an offer for a free dessert, another for £15 unlimited wings, and I had a 20% student discount. Then we were told that we could only use one. I was having a bad day and this really just tipped me over like what do you mean i can’t use my offers and a discount? Ridiculous. Clearly want to get their money’s worth don’t they. It may be in their terms and conditions but i want to know the reasoning behind it. If it’s not in their conditions well then im disappointed.

Ordered a boba mocktail (the second picture, item to the left) and i know bars like their ice in their drinks but i drank this in 3 sips. £5.50 for a bit of juice around 4 smushed boba balls and a small glass of ice which looked nothing like the picture. Thanks!

Our food finally came and it was amazing I will admit. Heavily overpriced at £80 for three people. For reference I dined at the Ivy Brasserie in London for £18 per person… Was literally cheaper to get the train and go there for your dinner.

Won’t be coming back anytime soon until they decide to get their act together but to people who go here i hope you have a better experience than me. Obviously it’s everyone’s opinion specific to themselves but this was mine so."

em