Grand Hyatt Seoul
1 / 5

Grand Hyatt Seoul

4.6
·491k reviews·,

A sophisticated hotel with breathtaking city views, year-round recreational facilities, and exceptional service, offering a luxurious escape.

Highlights

Highlights

Must-see attractions

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From TikTok & Reddit

Best Time

Wed/Fri 18-21h

Blue hour photography, calmer galleries

CrowdLow
Grand Hyatt Seoul

Grand Hyatt Seoul

Best Time

Wed/Fri 18-21h

Blue hour photography, calmer galleries

CrowdLow
Highlights

Highlights

Must-see attractions

A sophisticated hotel with breathtaking city views, year-round recreational facilities, and exceptional service, offering a luxurious escape.

4.6
(491k reviews)

"The views alone are reason enough to stay here, with hands down the best panoramic view in Seoul."

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TIP

Opt for a View Room

Book a river or Seoul Tower view room for the most stunning cityscapes.

Grand Club Lounge Benefits

Consider the Grand Club for elevated hospitality, including great food and attentive service.

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Quick Facts

Cuisine

International

Price

$$$

Insta-Factor

High

Highlights

Discover the most iconic attractions and experiences

Breathtaking City Views

Breathtaking City Views

Panoramic cityscapes and iconic landmarks like Lotte Tower, especially stunning from Namsan Mountain.

Best hotels and hostels Seoul, South KoreaThe Best Hotels in Seoul with Skyline Views
Year-Round Ice Rink & Pool

Year-Round Ice Rink & Pool

A unique outdoor pool transforms into a magical ice rink during winter, offering fun for all ages.

Best family hotels in SeoulBest Luxury Hotels In South Korea 202415 of the best hotels in South Korea
Luxurious Club Lounge Experience

Luxurious Club Lounge Experience

Enjoy exclusive benefits like gourmet breakfast and evening cocktails with exceptional service.

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Insider Tips

from TikTok, Instagram & Reddit

my jaw was dropped when i saw this hotel room #grandhyattseoul
@beyondmara
11 likes • 225 views

Opt for a View Room

Book a river or Seoul Tower view room for the most stunning cityscapes.

Grand Club Lounge Benefits

Consider the Grand Club for elevated hospitality, including great food and attentive service.

the grand hyatt seoul❣️ as a globalist, i give it a 10/10 - club lounge breakfast & evening meal was amazing with both korean & western options - spa with provided scrubs, steam + dry room, & hot + cold plunge - yummy welcome gift snack #grandhyattseoul #hyatthotel #globalist #korea #hotelreview
@jinnyeatworld_
280 likes • 14K views
#그랜드하얏트서울 #travel #여행릴스 #pool #jacuzzi #luxuryhotel
@horaplace
12 likes • 1.1K views

Explore the Gardens & Pool

Relax in the beautiful garden or enjoy a dip in the refreshing pool area.

Transportation Tips

Uphill location offers tranquility; Uber/taxi recommended for convenience.

#그랜드하얏트서울#2024countdown#2024#countdown#happynewyear#새해복많이받으세요#갑진년#seoul#fyp
@xoxo_2828_
187 likes • 8.6K views

Tips

from all over the internet

Opt for a View Room

Book a river or Seoul Tower view room for the most stunning cityscapes.

Grand Club Lounge Benefits

Consider the Grand Club for elevated hospitality, including great food and attentive service.

Explore the Gardens & Pool

Relax in the beautiful garden or enjoy a dip in the refreshing pool area.

Transportation Tips

Uphill location offers tranquility; Uber/taxi recommended for convenience.

What Travellers Say

4.6
(491k reviews)

Reviews Summary

Grand Hyatt Seoul is frequently praised for its breathtaking views, luxurious amenities like the pool and ice rink, and exceptional service, particularly from staff like Logan at the info desk. However, some guests have noted dated decor in rooms, occasional issues with WiFi, and one severe complaint about cleanliness regarding cockroaches, leading to a room change.

"Stayed solo on vacation and upgraded to Grand Club for 5,000 Hyatt points - which I think can be worth it. Club level includes full dinner buffet during "happy hour" plus excellent breakfast. Check-in available directly at the club level (walk to elevators, go down one floor).

Requested lower floor room with bathtub which they accommodated. Rooms are comfortable and well-sized for Seoul, though decor feels a bit dated. In-room water dispenser was convenient. Early check-in at 12pm wasn't a problem.

Location on small hill means some uphill walking but area feels very safe and quiet. Club lounge food quality is excellent with great variety throughout the day.

Did have to navigate the bus system which from Seoul station is a little confusing for someone riding the bus for the first time. Returning is pretty straightforward. Pool is surprisingly busy at Monday 6AM with the small indoor pool and narrow lanes."

Victor Wang

"The info desk staff, Logan, is super kind and helpful. I asked about an establishment I had seen while walking that had no signage, and he went above and beyond, spending time thoroughly searching for it even though it didn’t show up on any online maps. After that, I really wanted to find a GS25 with a smoothie machine, and he not only dug around for the exclusive info but also spent another 10 minutes chatting with me and even wrote me a card to show my cab driver! Truly excellent service—5 stars for Logan.

The only downside is the bathroom design in the room itself. Extremely inefficient and bizarre setup so 4 stars overall."

Madeline Lee

"I am currently staying at Grand Hyatt Seoul for 11 nights. On my 3rd night, I found a small black insect crawling near my shoes. I squashed it, and though I wasn’t sure at first, it looked like a cockroach. Guest Services sent a manager who was apologetic but also condescending as he dismissed my suspicion but promised to have it checked.

Two nights later, I received an email confirming that it was indeed a cockroach. I was offered a new room, forcing me to repack my 11-night luggage and move in the middle of the night. To my surprise, I was simply moved to the other end of the same floor. A nicer and bigger room but on the floor that was already infested with cockroaches.

No additional apology or explanation has since been communicated for initial misunderstanding or delay in confirming the presence of cockroaches.

For a five star hotel (is it though?), I have a couple of non negotiable expectations. 1) impeccable cleanliness, and 2) impeccable quality of service. Grand Hyatt Seoul fails miserably on both counts.

I have been coming here for extended stays for a few years. I can guarantee that this will be the last.

요약: 바퀴벌레 나옵니다."

Sanghee Lee

What People Like

Stunning city and Namsan Tower views
Excellent service from attentive staff
Luxurious amenities including pool and ice rink

What People Dislike

Dated room decor
Occasional cleanliness concerns
Inconsistent WiFi performance

Frequently Asked Questions

Opt for rooms with a river view or Seoul Tower view for breathtaking vistas of the city skyline and landmarks. The lobby lounge also offers stunning panoramic views. [^D1][^M4][^M8]

Best hotels and hostels Seoul, South KoreaThe Best Hotels in Seoul with Skyline Views

Yes, the outdoor pool transforms into an ice rink during the winter season, offering a unique recreational experience. [^M2][^M5][^M10]

Best family hotels in SeoulBest Luxury Hotels In South Korea 202415 of the best hotels in South Korea

The Grand Club offers exclusive perks such as a full dinner buffet, excellent breakfast, personalized check-in, and evening cocktails, providing an elevated hospitality experience. [^D2]Reddit

Google Review

While some gluten-free options are available, particularly for breakfast, the Grand Club may have limited choices during dinner. Reddit

Google Review

The hotel is located on a hill, offering tranquility. While some walking may be involved, Uber or taxis are recommended for convenient transportation to nearby attractions. [^D4]Reddit

Google Review

While generally clean, one guest reported a serious issue with cockroaches, leading to a room change. It's advisable to report any concerns immediately. Reddit

Google Review

Yes, the hotel offers facilities like a swimming pool and an ice rink, and dining options often cater to children with special menus or discounts. [^M5][^M10]

Best Luxury Hotels In South Korea 202415 of the best hotels in South Korea

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