"The food is great and the staff is very attentive. Will surely come back another time in the future!."

Diego Martín Galtieri

"We had the chicken stroganoff and bear with beans. Both dishes were very tasty. Service was very good and atmosphere was great too."

Daniel Cummins

"(Translated by Google) My visit to this restaurant was an experience of ups and downs. We arrived expecting to taste the breaded shrimp, which is one of the restaurant's main dishes. However, what we received was disappointing: the shrimp were visibly over-fried, with an unpleasant taste of old oil and a complete lack of seasoning. This really compromised the experience of the main dish.

Fortunately, the situation was transformed by the attitude of the manager Edmilson. When we reported the problem, he demonstrated great professionalism and empathy. He immediately understood the seriousness of the issue, even noticing that other dishes had similar problems. He sincerely apologized and promptly provided a new dish for us. The manager's politeness and helpfulness were the big difference, showing that the restaurant values ​​the customer experience, even in the face of flaws in the kitchen.

(Original)
Minha visita a este restaurante foi uma experiência de altos e baixos. Chegamos com a expectativa de saborear o camarão à milanesa, que é um dos pratos principais da casa. Contudo, o que recebemos foi decepcionante: os camarões estavam visivelmente fritos demais, com um sabor desagradável de óleo velho e uma completa ausência de tempero. Isso realmente comprometeu a experiência do prato principal.

Felizmente, a situação foi transformada pela postura do gerente Edmilson. Ao reportarmos o problema, ele demonstrou grande profissionalismo e empatia. Imediatamente entendeu a gravidade da questão, inclusive notando que outros pratos estavam com problemas semelhantes. Pediu desculpas de forma sincera e prontamente providenciou um novo prato para nós. A educação e prestatividade do gerente foram o grande diferencial, mostrando que o restaurante valoriza a experiência do cliente, mesmo diante de falhas na cozinha"

Michael Marquesini