"This is the best steak bowl I’ve ever had.

I can’t speak to the people who have had a bad experience here with the staff, but we had an amazing service and our situation was less than desirable.

First of all, we got there around 8:45pm, last call is at 9pm and it closes at 10:30pm. Not a great look.

Second of all, it’s cash only (or QR payment which we don’t have) so we had cash, but knew we wouldn’t have enough. So while my sister and I order and sit down, we sent my dad to get more cash.

This restaurant sits atop a big hill and the stairs you need to take from our accommodation were literally a death trap (see picture: during the night and during the day). Now, my dad can’t see very well in general, but add on these stairs, during the night and Google Map is acting up? Absolutely not. Mans got lost.

I’m sitting there with my sister, promising this nice waitress by Google Translate that my dad is coming with cash while she is serving us food that we seem like we might just dine and dash.

I tell her he got lost and missed the stairs, proceed to show her a picture of the stairs and she goes “Oooh” as if these were notoriously known for something. I send my sister to fetch my father, another waitress FOLLOWS her through the darkness to get my dad, unbeknownst to my sister’s knowledge. She escorts them back safely to the restaurant and all is well.

Mind you while all of this is happening, the waitress is asking me about my tattoos and saying how cool and cute they are and making conversation.

All in all, the staff ladies were all very lovely. We went back another time right before we left Hakone because the food was so good."

Coralie Esau

"The abalone rice bowl was awesome. Steak bowl was average, not because it wasn’t good, just because there are so much good ones in Japan. The service was very average, don’t appear to welcome tourists. Surprised they have an English menu. The roads leading to this place is very narrow, so drive a smaller car."

Kin Cheung

"Everyone was super nice and the food was delicious. Would definitely recommend the grilled eggplant, steak bowl, and chicken karrage in addition to the sashimi included with the service.

The server and chef were very kind and appreciated our effort to speak broken japanese. Previous commentors who thought the women were rude probably put zero effort into their communication and possess no understanding or patience."

Alika Ziker