"Ok"

Jean Marques

"Top"

Elder Luis

"(Translated by Google) The delivery of an order I made through Ifood was delayed by more than an hour. I sent several messages through the app's chat to try to speak to the store, but I didn't get any response. After a lot of research, I managed to find the store's WhatsApp number, which I called and sent messages to, but no one answered. I thought they wouldn't come back, since they didn't give any explanation for the delay. When the order finally arrived, it was cold and wrong (they put cheddar in my sandwich, even though I asked them not to put it in, because I'm lactose intolerant and I hate the taste of this "fake cheese"). In addition, the meat was not even remotely tasty. In short: I paid a lot for a low-quality product and I was also stressed. My expectations were disappointed. Unfortunately, I have to tell the truth.

(Original)
Pedido que fiz pelo Ifood atrasou em mais de 1h a entrega. Mandei várias mensagens pelo chat do aplicativo para tentar falar com a loja, mas não obtive nenhum retorno. Consegui, depois de muito pesquisar, um número de whatsapp do estabelecimento, para o qual liguei e mandei mensagens, mas ninguém me atendeu. Achei que nem vinha mais, pois não houve qualquer satisfação dada pela demora. Quando finalmente o pedido chegou, veio frio e errado (colocaram cheddar dentro do meu sanduíche, sendo que eu pedi que não colocassem, pois tenho intolerância à lactose, e detesto o sabor desse "queijo de mentira"). Além disso, a carne não era nem de longe saborosa. Em resumo: paguei caro por um produto de baixa qualidade e ainda passei estresse. Expectativa frustrada. Infelizmente preciso dizer a realidade."

Bruno Mota