Reaching Out Tea House Hoi An
A serene sanctuary of silence in Hoi An, offering delicious tea and coffee while empowering hearing and speech-impaired staff.

Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Quieter, more mindful moments
Reaching Out Tea House Hoi An
Best Time
Quieter, more mindful moments

Highlights
Must-see attractions
A serene sanctuary of silence in Hoi An, offering delicious tea and coffee while empowering hearing and speech-impaired staff.
"Reaching Out Teahouse is pure magic — truly one of the most special places I visited in Hoi An."
🤫 Respect the Silence
Communicate with gestures or written cards provided. Loud talking is discouraged to maintain the peaceful vibe.
☕ Order with Ease
Use the provided word blocks or order forms to communicate your choices to the staff.
Highlights
Discover the most iconic attractions and experiences

The Tranquil Atmosphere
Main seating area
Experience profound peace in a serene oasis, a stark contrast to Hoi An's bustling streets. A true escape.
Artisan Workshop
Rear of the tea house
Discover exquisite handmade jewelry and homewares, crafted with skill and passion by local artisans.
Vietnamese Coffee & Tea
Menu
Savor perfectly brewed local coffee and fragrant teas, often served with delightful homemade cookies.
Plans like a pro.
Thinks like you
Planning Your Visit
Embrace the Silence
Support a Meaningful Cause
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🤫 Respect the Silence
Communicate with gestures or written cards provided. Loud talking is discouraged to maintain the peaceful vibe.
☕ Order with Ease
Use the provided word blocks or order forms to communicate your choices to the staff.
💖 Support the Cause
Consider purchasing unique handmade crafts from the workshop. Every purchase makes a difference.
🚶♀️ Prime People-Watching
Sit near the front to enjoy the peaceful street views and observe the gentle flow of Hoi An.
Tips
from all over the internet
🤫 Respect the Silence
Communicate with gestures or written cards provided. Loud talking is discouraged to maintain the peaceful vibe.
☕ Order with Ease
Use the provided word blocks or order forms to communicate your choices to the staff.
💖 Support the Cause
Consider purchasing unique handmade crafts from the workshop. Every purchase makes a difference.
🚶♀️ Prime People-Watching
Sit near the front to enjoy the peaceful street views and observe the gentle flow of Hoi An.
🍪 Delicious Treats
Don't miss the homemade cookies, especially the cookie sampler, which are a perfect accompaniment to your drink.
What Travellers Say
Reviews Summary
Reaching Out Tea House is widely praised as a magical and deeply moving experience, offering a tranquil escape with exceptional service from its hearing and speech-impaired staff. Visitors highlight the delicious drinks and snacks, the beautiful artisan crafts, and the profound sense of peace. Some note that occasional patrons disregard the silence rule, but this doesn't detract from the overall positive impact of the establishment.
"Reaching Out Teahouse is pure magic — truly one of the most special places I visited in Hoi An. From the moment you step inside, the peaceful ambiance wraps around you like a warm embrace. The atmosphere is serene, thoughtful, and filled with a quiet grace that’s hard to put into words.
The staff, many of whom are differently abled, are simply extraordinary. Their attentiveness, kindness, and care shine through in every interaction, creating an experience that feels deeply personal and incredibly moving. Communication is done through beautifully crafted written cards, which only adds to the sense of tranquility and respect in the space.
The tea and snack offerings are absolutely delicious. Every cup and every bite is clearly prepared with intention and love — from the rich, fragrant teas to the delicate, flavorful treats that accompany them. Sitting near the front of the shop, sipping tea and watching the world go by, was one of my favorite moments in all of Vietnam. The people-watching here is as peaceful as it is fascinating, offering a perfect blend of quiet observation and gentle connection to the rhythms of Hoi An.
Behind the teahouse, the artisan workshop is equally inspiring. The craftsmanship on display — from jewelry to home goods — is of stunning quality, with every piece telling a story of skill, patience, and pride.
Reaching Out Teahouse isn’t just a place to have tea — it’s a place to slow down, to breathe deeply, and to appreciate the beauty of human connection and craftsmanship. I left feeling lighter, calmer, and incredibly grateful for the experience. An absolute must-visit in Hoi An."
Steven Montoya
"A beautiful tranquil experience. We had the local drip coffee with ice and fresh milk. The coffee is perfectly strong and delicious. The cookies are crisp and sweet. We heard about the cafe through our walking tour and so glad we went. It was the best coffee we’ve had in Vietnam so far! Such a wonderful cause and a stunning handmade jewellery and tea sets at the back. Staff are kind and helpful when showing how to assemble the coffee. Highly recommend going here!"
Lulu Smith
"This place is great! Be mindful when you enter. After you sit down, they will approach you with a menu. I had the Vietnamese Green Tea and orders the Cookie Sampler. If you want to support Local and care about this cause here is your way to give back! Don’t forget to tip your server! These folks are kind and the sweetest people ever."
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What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Reaching Out Tea House is conveniently located at 131 Tran Phu Street, right in the heart of Hoi An's Ancient Town. It's easily accessible by foot if you're exploring the old town, or a short taxi or Grab ride from other parts of Hoi An.
Yes, it's on one of the main roads in the old town, Tran Phu Street. Look for its distinctive entrance amidst the charming heritage buildings.
The tea house is typically open daily from 8:00 AM to 8:00 PM, offering a full day's opportunity to visit and enjoy its serene atmosphere.
Yes, cycling is a popular way to get around Hoi An. You can cycle to the tea house and find nearby parking for your bicycle. Remember to be mindful of pedestrian zones within the ancient town.
While the main seating area is on the ground floor, accessibility for wheelchairs might be limited due to the historic nature of the building. It's advisable to contact them directly for specific accessibility information.
🎫 🎫 Tickets & Entry
No, there are no admission tickets required to enter Reaching Out Tea House. You simply walk in and are seated.
There is no cover charge. You pay for what you order, such as tea, coffee, or snacks.
Communication is primarily non-verbal. Staff will provide you with a menu and often small word blocks or order forms to help you select your items.
Tipping is appreciated and directly supports the staff. Many visitors choose to tip generously given the meaningful cause.
Reservations are generally not taken, as it's a walk-in establishment. However, during peak times, you might need to wait a short while for a table.
🎫 ☕ Onsite Experience
The atmosphere is exceptionally tranquil and peaceful, designed for quiet contemplation. It's a deliberate contrast to the busy streets outside, encouraging mindfulness and respect for silence.
They offer a delicious selection of Vietnamese coffee, various teas (like passion fruit oolong), and fruit juices, along with tasty homemade cookies and other treats.
The staff are predominantly hearing and speech impaired, creating a unique communication experience. They are known for their kindness, attentiveness, and the beautiful way they serve guests.
Photography is generally allowed, but it's important to be discreet and respectful of the quiet atmosphere and other patrons. Avoid flash photography that might disturb the peace.
The workshop, located at the back, showcases stunning handmade jewelry, tea sets, and home goods. It's a great place to find unique souvenirs and appreciate local craftsmanship.
📸 📸 Photography
The charming interior with its traditional decor, the beautifully presented drinks and snacks, and the artisan crafts in the workshop all make for great photo opportunities.
While generally permitted, be mindful of the quiet environment. Avoid intrusive photography that might disturb other guests or the staff.
It's best to ask for permission before photographing staff members. Respect their privacy and the unique nature of their work environment.
Focus on the details: the steam rising from a tea cup, the intricate patterns of the decor, the textures of the handmade crafts, and the serene expressions of patrons enjoying the silence.
Absolutely! The unique concept, peaceful ambiance, and beautiful presentation make it perfect for creating engaging content that highlights its special qualities.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
Consider visiting during less busy times to allow children more space to adapt. The delicious cookies and visually appealing drinks are usually a hit. It's a chance to introduce children to the importance of supporting social causes and appreciating diverse forms of communication in a calm, welcoming environment.
🧘 Solo Travelers & Mindfulness Seekers
It's an ideal spot to escape the sensory overload of travel and engage in a mindful practice. The opportunity to support a meaningful cause while enjoying a serene environment makes it a deeply rewarding experience for solo travelers.
💖 Couples & Those Seeking Unique Experiences
Enjoying a quiet coffee or tea together, perhaps with a shared plate of cookies, while observing the gentle rhythm of the street outside, creates a romantic and thoughtful memory. The opportunity to support a worthy cause together adds another layer of meaning to the outing.
Deep Dives
In-depth insights and expert knowledge
The Philosophy of Silence
The silence also serves to highlight the incredible work of the staff, many of whom are hearing and speech impaired. By removing the barrier of verbal communication, the focus shifts to their skills, their warmth, and their dedication. It creates an environment of mutual respect and understanding, where actions and genuine care speak louder than words. This intentional design makes the experience deeply impactful and memorable for all who visit.
Supporting Empowerment Through Craftsmanship
Each piece is crafted with immense care, patience, and pride, reflecting the dedication of the artisans. Purchasing an item from the workshop is a direct way to support this empowering initiative. These handcrafted treasures not only serve as wonderful souvenirs but also carry a story of resilience and talent, making them even more special. Visitors often rave about the stunning craftsmanship and the opportunity to take home a piece of Hoi An's heart.
A Culinary Oasis of Calm
Complementing the drinks are a variety of homemade treats, most notably their crisp and sweet cookies. The cookie sampler is a popular choice, allowing guests to taste several flavors. Every item is prepared with evident care and intention, enhancing the sense of mindful enjoyment. It’s a place where simple pleasures are elevated, offering a moment of quiet indulgence amidst the vibrant energy of Hoi An.
Social
from TikTok, Instagram & Reddit