"The hotel makes a strong first impression. The lobby is beautiful, the breakfast buffet had plenty of choice, and the staff were all very kind and helpful.

Unfortunately, the rooms told a different story. Our first room smelled strongly of lemongrass, which seemed to cover an older, musty odor. The bathroom ceiling looked grey from mould, and the humidity was so heavy that the floor was damp by morning, with droplets forming on the ceiling in my sisters’ room.

When we returned later in the trip, our new room had visible mould on the headboard, ceiling, and even inside the air-conditioning unit. The bathroom had clearly been bleached, which shows some effort, but overall the conditions were still uncomfortable.

This hotel has real potential — the food, lobby, and staff all show what it could be — but the rooms need urgent attention."

Matilda

"Location is good, Staff is polite but room which was alloted to me was smaller. Maybe you can add a bit of vegetarians Indian items for breakfast. Also guys Indian vegetarians do not eat eggs which you guys packed for me as a breakfast.
Overall it was good."

Yogendra Shukla

"Overall a very solid hotel in a central location of Hanoi. We had a little issue with our room upon check-in, which was promptly resolved, and we did not experience any other problems during our stay. When it was time to leave Vietnam, the staff kindly helped us print our boarding passes for the flight back home.

Overall, a very solid experience."

Laurens Klaassen