Dillard's, Naples, FL, USA - Image 1
1 / 3

Dillard's Naples FL

4.4
·978 reviews·Naples, United States

A department store in Naples, FL, offering apparel, accessories, beauty, and home goods, known for brands like James Avery and Consuela.

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekdays, mornings

Fewer crowds, better service

CrowdLow
Loading map...
Dillard's, Naples, FL, USA - Image 1

Dillard's Naples FL

Best Time

Weekdays, mornings

Fewer crowds, better service

CrowdLow

Highlights

Must-see attractions

A department store in Naples, FL, offering apparel, accessories, beauty, and home goods, known for brands like James Avery and Consuela.

4.4
(978 reviews)

"Pleasantly surprised by how well-organized everything was and the wide variety of clothing options."

Vertical photo
TIP

✨ Follow for New Arrivals

TikTok creators often showcase the latest James Avery jewelry and Consuela bags.

🐶 Adopt a Pet Charm

Participate in Make-A-Wish events for special pet-themed charms and support a good cause.

Third hero image

Highlights

Discover the most iconic attractions and experiences

James Avery Jewelry

James Avery Jewelry

James Avery counter

Discover exquisite gold and silver pieces, including charms, hoops, and unique designs. Perfect for gifting or personal treasures.

Consuela Bags & Charms

Consuela Bags & Charms

Consuela section

Vibrant and stylish tote bags and unique charms that add a pop of color and personality to your everyday carry.

Cosmetics Department Goodies

Cosmetics Department Goodies

Cosmetics section

Explore a curated selection of beauty products, often featured in special gift bags with purchases.

Men's Designer Apparel

Men's Designer Apparel

Men's department

Find exceptional service and a well-curated selection, including brands like Psycho Bunny, for stylish menswear.

Your AI travel agent

Plans like a pro.
Thinks like you

Start Chatting

Planning Your Visit

Navigating Sales and New Arrivals

Stay updated on Dillard's Naples sales and new collections. TikTok creators often showcase the latest James Avery jewelry and Consuela bags, so keep an eye out for those announcements. Planning your visit around these events can lead to great finds.

Understanding Sizing and Returns

While Dillard's offers a wide selection, some reviews mention inconsistent sizing on hangers. It's wise to double-check items and be aware of the return policy, especially for specific brands like Antonio Melani, as highlighted in customer feedback.

Best Times

When
Weekdays, mornings
Why
Fewer crowds, better service
Crowd
Low
When
During sale events
Why
Great deals and new arrivals
Crowd
Medium

Insider Tips

from TikTok, Instagram & Reddit

#fyp #jamesavery #dillards #naples #coastlandmall
@genevieve.gonzale00
296 likes • 12.1K views

✨ Follow for New Arrivals

TikTok creators often showcase the latest James Avery jewelry and Consuela bags. TikTok+2

🐶 Adopt a Pet Charm

Participate in Make-A-Wish events for special pet-themed charms and support a good cause. TikTok+2

#fyp #jamesavery #dillards #naples #coastlandmall
@genevieve.gonzale00
56 likes • 788 views
#fyp #jamesavery #dillards #naples #coastlandmall
@genevieve.gonzale00
137 likes • 2.4K views

🛍️ Check for Gift Bags

Look for special promotions that include goodies from the cosmetics department. TikTok

🧐 Verify Sizing

Hanger size labels can sometimes be inaccurate; double-check items before purchasing. Reddit

#gold #jamesavery #dillards #naples #coastlandmall
@genevieve.gonzale00
39 likes • 560 views

Tips

from all over the internet

✨ Follow for New Arrivals

TikTok creators often showcase the latest James Avery jewelry and Consuela bags. TikTok+2

🐶 Adopt a Pet Charm

Participate in Make-A-Wish events for special pet-themed charms and support a good cause. TikTok+2

🛍️ Check for Gift Bags

Look for special promotions that include goodies from the cosmetics department. TikTok

🧐 Verify Sizing

Hanger size labels can sometimes be inaccurate; double-check items before purchasing. Reddit

🌟 Seek Out Exceptional Staff

Many shoppers praise specific employees for outstanding service in departments like men's wear. Reddit+1

What Travellers Say

4.4
(978 reviews)

Reviews Summary

Dillard's Naples at Coastland Center Mall offers a surprisingly pleasant shopping experience with a wide variety of well-organized merchandise and friendly staff. While some reviews mention inconsistent sizing and isolated negative customer service interactions, the overall consensus points to a dependable store with good sales and a strong selection, especially for brands like James Avery and Consuela.

"Visited Dillard’s for the first time in years, and it was actually a refreshing experience. Walking through the mall again felt nostalgic, and I was pleasantly surprised by how well-organized everything was. The store had a wide variety of clothing, and I was able to find plenty of options in my size without much hassle.

The staff was friendly and helpful, and overall the shopping environment felt welcoming. My only complaint was that the hanger size labels didn’t always match the actual item sizes — shirts and pants were sometimes mismarked. It made the process a little more time-consuming since I had to dig through to confirm what was correct, which takes away from the convenience.

Aside from that, I enjoyed the experience and appreciated the selection and service. If you’re looking for a dependable spot with a lot of variety, Dillard’s is worth checking out."

Joshua

"I had a very pleasant experience at the men's department today. Everyone was very courteous and helpful and seemed happy to be working there. That is important to have happy employees working as a team because the customers feel it and it makes the shopping experience more memorable. Michael was very kind and helpful."

Johana Vega

"Chris from the psycho bunny men’s section was absolutely exceptional. He was thoughtful and he helped me tremendously get out of the last minute wedding. Binder gave me free samples of garment bag absolutely recommend 10 out of 10 exemplary at his job."

Alexander Torcomian

What People Like

Wide variety of clothing
Well-organized store
Friendly and helpful staff

What People Dislike

Inconsistent sizing labels
Isolated rude staff experiences

Frequently Asked Questions

🚇 🗺️ Getting There

Dillard's Naples is located at the Coastland Center Mall. The mall is accessible by car and is often mentioned in local Naples, FL travel discussions. Parking is generally available around the mall. TikTok+1

Yes, Dillard's is a major anchor store at Coastland Center Mall, making it a prominent and easy-to-locate destination within the shopping center. TikTok

Operating hours can vary, especially around holidays. It's best to check the Coastland Center Mall website or Dillard's official site for the most current hours before your visit. TikTok videos often show store openings. TikTok

Information on public transportation to Coastland Center Mall can be found on local Naples transit websites. While not frequently discussed on social media, it's a common query for budget travelers.

Dillard's is typically an anchor store, meaning it's one of the largest stores and often has entrances both inside and outside the mall. Follow mall signage for 'Dillard's'. TikTok

🎫 🎫 Tickets & Entry

No, Dillard's is a department store and does not require tickets for entry. You can browse freely. TikTok

There are no admission fees to enter Dillard's. You only pay for the items you choose to purchase. TikTok

Yes, Dillard's frequently has sales and special events, including trunk shows and charity tie-ins like the Make-A-Wish fundraiser mentioned on TikTok. TikTok+1

Yes, Dillard's has a return policy. However, be mindful of the condition of the item and any specific brand policies, as noted in some customer reviews. Reddit

The Make-A-Wish event, as seen on TikTok, involves adopting a pet charm or selecting a piece to support the Make-A-Wish Foundation. TikTok+2

🎫 🛍️ Shopping Experience

Dillard's offers a wide range of products including apparel for women, men, and children, shoes, accessories, beauty products, and home goods. TikTok+1

Dillard's carries many popular brands, and specific TikTok content highlights James Avery jewelry and Consuela bags. They also feature designer lines like Antonio Melani. TikTokReddit+3

Customer reviews are mixed, with some highlighting exceptionally helpful and friendly staff, particularly in the men's department, while others have reported negative interactions. Reddit+2

Keep an eye out for seasonal sales and special promotions. TikTok creators often announce new arrivals and sales events, so following them can be beneficial. TikTok+1

Absolutely! From James Avery charms to Consuela bags and curated cosmetics, Dillard's offers many unique items perfect for gifts or personal treats. TikTok+2

🍽️ 🍽️ Food & Dining

Typically, Dillard's department stores do not have in-house restaurants or cafes. However, Coastland Center Mall likely has dining options available nearby.

Yes, Coastland Center Mall usually features a variety of dining options, including a food court and individual restaurants, which are convenient for shoppers. TikTok

It's generally not recommended to bring outside food and drinks into department stores like Dillard's. It's best to consume them in designated areas within the mall.

Within Coastland Center Mall, you can find various eateries. For options outside the mall, Naples offers a wide array of restaurants catering to different tastes and budgets.

Yes, the mall's food court and surrounding restaurants provide quick and convenient options for a meal before or after your shopping trip to Dillard's. TikTok

📸 📸 Photography

Generally, personal photography for non-commercial use is permitted in most retail stores, including Dillard's. However, it's always good practice to be discreet and avoid disrupting other shoppers or staff. TikTok

The vibrant Consuela bags, the intricate designs of James Avery jewelry, and the beautifully displayed cosmetics are often visually appealing and popular subjects for photos. TikTok+3

The James Avery counter, the Consuela display areas, and well-lit sections of the apparel departments can offer good backdrops for product shots or personal style photos. TikTok+1

It's best to ask for permission before taking photos of staff members. While some TikTok creators feature employees, it's usually done with their consent. TikTok

Popular hashtags include #Dillards, #NaplesFL, #CoastlandMall, #JamesAvery, #Consuela, and #ShopLocal. TikTok+2

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

Dillard's Naples at Coastland Center Mall can be a good stop for families looking for apparel and accessories. While there aren't specific 'kid zones,' the mall itself offers a comfortable environment for a shopping outing. Keep an eye out for any mall-wide events that might appeal to children. The variety of clothing options means you can likely find something for everyone in the family. TikTok

💰 Budget-Conscious Shoppers

To make the most of your budget at Dillard's Naples, focus on their sale sections and keep an eye out for promotional events. Following local TikTok creators who highlight sales can be very beneficial. TikTok+1 Also, look for those cosmetic gift-with-purchase offers, which add extra value to your shopping trip. TikTok Remember to check for any mall-wide discounts or coupons that might be available for Coastland Center Mall.

🎁 Gift Shoppers

Dillard's Naples is an excellent spot for finding gifts. James Avery jewelry offers timeless pieces perfect for birthdays or anniversaries. TikTok Consuela bags are unique and stylish presents. TikTok Don't overlook the cosmetics department for curated gift sets or the men's department for well-made apparel and accessories, especially if you can find an employee like Chris who offers exceptional assistance. Reddit Participating in Make-A-Wish events also provides an opportunity to give a meaningful gift. TikTok

Deep Dives

In-depth insights and expert knowledge

The Allure of James Avery Jewelry

James Avery jewelry is a significant draw for many shoppers at Dillard's Naples, as frequently highlighted on TikTok. The brand is known for its artisanal craftsmanship, offering a range of sterling silver and gold pieces. From delicate charms that can be collected and added to bracelets, to elegant hoop earrings and pendants, there's a piece for every style. TikTok+3 The store often receives new arrivals, and creators like @genevieve.gonzale00 provide sneak peeks, showcasing the latest designs and encouraging visits. These pieces are often described as 'gorgeous' and 'beautiful,' making them popular for both personal purchases and gifts. TikTok+1

During special events, such as the Make-A-Wish fundraiser, specific James Avery items or charms might be featured, adding an extra layer of appeal. TikTok+2 The ability to customize bracelets with various charms allows for a personalized shopping experience. Shoppers are advised to check for newness and potentially visit on specific days when new collections are released to ensure they see the full range of available items. TikTok

Navigating Customer Service and Returns

Customer service experiences at Dillard's Naples can be varied, as reflected in online reviews. While many shoppers report positive interactions, praising the friendliness and helpfulness of staff, particularly in departments like men's wear, there are also instances of less satisfactory encounters. Reddit+1 For example, one review detailed a particularly negative experience with an employee named Rima in the Antonio Melani section, citing rudeness and demeaning behavior during a return. Reddit

This highlights the importance of understanding Dillard's return policy. While returns are generally accepted, the condition of the item and adherence to specific brand guidelines are crucial. The review mentioning inconsistent sizing on hangers also suggests that shoppers should take the time to verify product details before finalizing their purchase to avoid potential issues with returns or exchanges. Reddit+1 For shoppers seeking a smooth experience, seeking out departments or employees known for excellent service, as mentioned in positive reviews, can enhance the overall visit.

The Appeal of Consuela and Cosmetics

Beyond jewelry, Dillard's Naples is a destination for other popular brands, notably Consuela bags and items from the cosmetics department. Consuela bags are celebrated for their vibrant designs and unique patterns, adding a splash of color and personality to everyday life. TikTok+1 These bags, along with complementary charms, are often featured by creators, drawing attention to their stylish appeal. TikTok

The cosmetics department also offers enticing promotions. TikTok videos have showcased special gift bags filled with goodies, often available with a qualifying purchase. TikTok These promotions make shopping for beauty products at Dillard's even more rewarding, offering value beyond the initial item. Shoppers interested in these items are encouraged to stay updated on new arrivals and promotional events, as they can be highly sought after.