"This is the 3rd review I've written about this because things don't change. We come to the casino usually to go to shows at the Lighthouse Bar. My boyfriend is in a wheelchair and 9 times out of 10, the seating is all reserved. There is no actual area reserved for the handicapped. (This goes against the ADA - The ADA mandates that public music venues are to provide accessible seating as well as clear signage so that all patrons have equal access) The tables along the railing are ok, if people don't stand in your way or if the railing doesn't block your view. The people setting up the tables don't help you. The bar and all other areas that sell alcohol only allow you to purchase 1 at a time. This is hard when you are with someone in a wheelchair and they can't leave the table without fear of someone taking it. The people who serve those sitting only serve the middle section and seem to do everything not to look at anyone anywhere else. So getting their attention to order drinks is ultimately impossible. Things need to be fixed in order for the disabled and elderly to have a good time."

Audrey Birch

"This is a top-notch casino and hotel. The rooms are incredibly clean, modern, and comfortable. They offer a huge variety of gaming (slots, tables, poker) and dining options (17 total). The staff is friendly, and amenities like the spa and indoor pool are a great bonus. The only minor issue is that drink service on the floor can be slow, and some guests report the payouts are tight. Free valet parking is a plus."

Man Mazzaferro

"I am so disappointed. I went to Twin River as part of my honeymoon 4 years ago and absolutely loved it, minus some issues we had with the front desk of the hotel. The casino 4 years ago was a bright, clean, mellow atmosphere with seasonally themed games that were very user friendly for first timers like me. I had been eager to go back and finally took my parents on what was supposed to be a fun afternoon trip to the casino today. We barely lasted 35 minutes before leaving. As gorgeous as the new interior is, the smell in the smoking section from the moment you walk into the casino is absolutely overwhelming and you cannot escape it even in the bathrooms - I had read reviews that mentioned this issue prior to going, but I cannot stress enough how overwhelming the smell is now compared to 4 years ago when it was barely noticeable. The negative reviews do not even remotely prepare you for the smell and discomfort you will experience. I highly recommend that people with asthma and allergies do not visit the casino. My parents and I were still coughing and feeling uncomfortable in our sinuses and chests hours after we left. I will admit that the restaurants inside the casino looked as beautiful, if not more beautiful, than the last time I visited, and the non-smoking section was a huge improvement smell-wise once you go down the ramp, though the smoke still lingers. However, the quality of the machines plummets as soon as you reach the non-smoking section. Several of the machines in the section were not working properly, and one of them ate my grandmother’s voucher with over $20 on it and we never got it back. We even pushed the service button several times and walked around looking for someone to help us but couldn’t find anyone, so we cut our losses and left. Some of the redemption kiosks to retrieve the little money we did win were also broken and had parts of them sealed over with tape!! I would consider going to the hotel again because of the beautiful rooms and the pool, but I will not visit the casino itself again."

Julia Rose Arnold