Portage Path Historic Trail
Portage Path offers mental health services, with some patients finding dedicated therapists but others facing challenges with administrative staff.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Potentially fewer crowds
Portage Path Historic Trail
Best Time
Potentially fewer crowds
Highlights
Must-see attractions
Portage Path offers mental health services, with some patients finding dedicated therapists but others facing challenges with administrative staff.
"While some find dedicated therapists, many report negative experiences with front desk staff and inconsistent care."
Confirm Appointment Type
Always double-check if your appointment is telehealth or in-person to avoid confusion. :iphone:
Advocate for Your Needs
Be clear about your preferences and concerns regarding medication and appointment types. :speaking_head:
Highlights
Discover the most iconic attractions and experiences
Dedicated Therapists
Find compassionate providers who offer a listening ear and valuable coping strategies for daily stresses.
Medication Management Support
Access psychiatric services for medication adjustments, though some report frequent changes.
Telehealth Options
Convenient virtual appointments are available, offering flexibility for those with transportation challenges.
Plans like a pro.
Thinks like you
Planning Your Visit
Navigating Your First Visit
Understanding Staff Dynamics
Best Times
Insider Tips
from TikTok, Instagram & Reddit
Confirm Appointment Type
Always double-check if your appointment is telehealth or in-person to avoid confusion. :iphone:
Advocate for Your Needs
Be clear about your preferences and concerns regarding medication and appointment types. :speaking_head:
Note Provider Changes
Be aware that providers may change; communicate your history to new therapists. :memo:
Front Desk Interactions
If you encounter rudeness, consider requesting a different front desk staff member. :woman_shrugging:
Tips
from all over the internet
Confirm Appointment Type
Always double-check if your appointment is telehealth or in-person to avoid confusion. :iphone:
Advocate for Your Needs
Be clear about your preferences and concerns regarding medication and appointment types. :speaking_head:
Note Provider Changes
Be aware that providers may change; communicate your history to new therapists. :memo:
Front Desk Interactions
If you encounter rudeness, consider requesting a different front desk staff member. :woman_shrugging:
Ask About Referrals
Ensure your referring provider sends all necessary documentation beforehand. :envelope:
What Travellers Say
Reviews Summary
Portage Path offers mental health services with mixed reviews. While some patients praise their therapists for being supportive and effective, many others report negative experiences, particularly with front desk staff who are described as rude and condescending. Medication management can also be inconsistent, with some patients experiencing frequent changes. +3
"My first review was taken down, and I’m not sure if it was because it was negative or because I gave the names of the front desk and psychiatrist in full. So I will not do that now, but still want to share my experience so others know to GO LITERALLY ANYWHERE ELSE. I was referred by my primary care provider, since my insurance was covered here. Over the course of two months, I was put on a total of 10 different medications, putting me on and pulling me off things almost weekly. It was a horrific experience. Not only that, I was talked down to constantly by the worst front desk person I have ever encountered. Whether I was there or calling in, I was consistently spoken to like I was a child. Never have I encountered a person who was more condescending. As you can see from this review and the rest, this place is consistent in letting patients down and leaving people worse off than they started. It was an incredibly dehumanizing experience that I wish on absolutely no one. My primary care and neurologist have both taken Portage Path off their lists of referrals, citing my experience being similar to other patients as well. I’d say do better Portage Path, but it’s abundantly clear that you either aren’t capable of that or just simply don’t want to."
Kara
"I have been going to the cuyahoga falls location for the last 8 years and while I have had 4 provider changes everyone of them was very helpful. I have now been seeing Roxanne for more than a year and she is the perfect match for me, she has the ability to make you feel comfortable talking to her from the minute you meet her she is a great listener when you just need to vent and always provides get perspective and ideas on how to handle my daily stresses. I look forward to each one of my appointments with her because I know for the duration of my appointment I can relax and let go of whatever has been troubling me and get great advise on how to handle them."
Nancy Sims
"If you want to experience more trauma, I recommend. Denise at the front desk has no business helping people in any capacity. The health care providers are -5 stars, and that’s after dealing with Denise. Do. Not. Go. Here. Even if you are desperate. Go to the ER. Admit yourself. Anything is better than this."
Ashlyn Adams
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Portage Path Historic Trail is a mental health service provider, not a traditional tourist trail. Services are offered at various locations, including Cuyahoga Falls. Transportation details will depend on the specific clinic you are visiting. It's recommended to check with the specific location for parking or public transport information.
Parking availability can vary by location. It's best to call the specific Portage Path clinic you are scheduled to visit to inquire about their parking facilities.
Public transportation options will depend on the specific clinic's location. Some patients have mentioned living far from clinics and preferring telehealth due to transportation issues, suggesting that public transport might not always be convenient.
🎫 🎫 Tickets & Entry
Yes, appointments are required for all services at Portage Path. You will need to schedule an appointment in advance.
Operating hours can vary by location and service. It's advisable to check the specific hours for the clinic you plan to visit or call them directly.
Appointments can typically be booked by calling the clinic directly. Some reviews mention issues with the booking process or confirmation, so be sure to confirm all details.
Portage Path accepts various insurance plans, and some patients were referred because their insurance was covered. It's crucial to verify your specific insurance coverage with them before your appointment.
You should bring your insurance card, a list of any current medications, and any referral information from your primary care provider.
🎫 🧭 Onsite Experience
Portage Path offers a range of mental health services, including therapy, psychiatric evaluations, and medication management.
Experiences with therapists vary. Some patients have found their providers to be very helpful, great listeners, and able to offer good advice. However, others have reported negative experiences with providers.
Session durations can vary. It's best to confirm the expected length of your session when booking your appointment.
Yes, patients have inquired about switching therapists. While some may feel hesitant due to previous interactions, it is generally possible to request a different provider if the fit isn't right.
If you have a negative experience, especially with front desk staff, consider calmly stating your concerns or requesting to speak with a supervisor. Some reviews suggest that escalating issues can be necessary.
🍽️ 🍽️ Food & Dining
Portage Path is a mental health clinic and does not typically offer dining facilities. Patients are advised to eat before or after their appointments.
📸 📸 Photography
As a healthcare facility, photography is generally not permitted within Portage Path clinics to ensure patient privacy and confidentiality.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
🚶♀️ Budget Travelers & Those Seeking Affordable Care
Deep Dives
In-depth insights and expert knowledge
Understanding the Patient Experience
Medication management is another area where experiences differ. Some patients have undergone frequent medication changes, leading to a 'horrific experience,' while others have found their providers helpful. The departure or firing of psychiatrists has also been noted as unprofessional. It's crucial for potential patients to be aware of these varied experiences and to be prepared to advocate for themselves.
Despite the challenges, some long-term patients at specific locations, like the Cuyahoga Falls site, have maintained positive relationships with their providers over many years, highlighting the importance of finding the right therapist match.
Navigating Staff Interactions
While some patients have successfully navigated these interactions by being persistent or requesting different staff, the prevalence of these complaints suggests a systemic issue. It's recommended that potential patients be prepared for this possibility and know that they have the right to request a different staff member or to escalate their concerns if they feel they are being treated unfairly.
Conversely, the healthcare providers themselves receive more positive feedback, with many praised for being great listeners and offering helpful perspectives. However, even the best providers can be undermined by poor administrative support.
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