Outside view of the food court.
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County Mall

4.1
·8k reviews·, United Kingdom

County Mall: A vibrant shopping destination with over 90 stores, a kids' soft-play area, and unique art installations.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday mornings

Fewer crowds, relaxed shopping

CrowdLow
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Outside view of the food court.

County Mall

Best Time

Weekday mornings

Fewer crowds, relaxed shopping

CrowdLow
Highlights

Highlights

Must-see attractions

County Mall: A vibrant shopping destination with over 90 stores, a kids' soft-play area, and unique art installations.

4.1
(8k reviews)

"A good variety of shops and dining options with convenient parking, though toilet cleanliness could improve."

Vertical photo
TIP

🎯 Check for Free Events

Look out for free family activities, especially during holidays like Easter. Sign up online to secure your spot!

🚗 Convenient Parking

Parking is plentiful and reasonably priced. The South car park is closest to lifts and escalators for easy access.

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Highlights

Discover the most iconic attractions and experiences

New Store Openings

New Store Openings

Various locations

Discover the latest additions to the mall, including Sostrene Grene, Glitch Reality, and Muffin Break, plus an expanded JD Sports.

Easter Holiday Fun

Easter Holiday Fun

Craft activity area

Enjoy free Easter-themed craft activities for kids, like making egg carton chicks. Check the website for sign-ups.

Santa's Grotto

Santa's Grotto

Designated grotto area

Experience a festive visit with Santa, complete with a free gift for children. Decorations create a magical atmosphere.

Tess Jaray's 'Timepiece' Art Installation

Tess Jaray's 'Timepiece' Art Installation

Central atrium

Admire the unique multicoloured lights and sculptures suspended from the ceiling, reflecting the passage of time.

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Planning Your Visit

Navigating County Mall

County Mall offers a diverse shopping experience with over 90 stores, including popular brands and independent retailers. It features a dedicated kids' soft-play area and a food court, making it a family-friendly destination. Parking is available and reasonably priced, with the South car park offering convenient access to lifts and escalators.

Best Times to Visit for a Smoother Experience

To avoid the biggest crowds, aim for weekday mornings or early afternoons. Weekends, especially during sales or holiday periods, can get quite busy. Consider visiting during off-peak hours for a more relaxed shopping and dining experience.

Best Times

When
Weekday mornings
Why
Fewer crowds, relaxed shopping
Crowd
Low
When
Weekday afternoons
Why
Good balance of activity
Crowd
Medium
When
Weekends
Why
Busiest, lively atmosphere
Crowd
High

Insider Tips

from TikTok, Instagram & Reddit

We’re buzzing about the new stores that have opened at County Mall recently! 🛍️ Introducing @sostrenegrene , @glitchreality_2025 , @muffinbreakuk and a bigger @jdsports . And there’s still more to come! Keep an eye out for more announcements coming soon 🙌 Read more about it on our website. #newstores #shopping #countymall #crawley #westsussex
countymall
339 likes • 16.4K views

🎯 Check for Free Events

Look out for free family activities, especially during holidays like Easter. Sign up online to secure your spot! Instagram

🚗 Convenient Parking

Parking is plentiful and reasonably priced. The South car park is closest to lifts and escalators for easy access. Reddit

AD We had a lovely morning at @countymall , Crawley, enjoying all the Easter fun! 🐣 🍫 🐰 The kids loved the FREE craft activity — making adorable egg carton chicks! County Mall is running a variety of free events throughout the Easter holidays — just make sure to sign up on their website to secure your place. We also up some fab Easter eggs from @hotelchocolat and @bm_stores & grabbed cute Easte...
kayleighslittlesquares
442 likes • 5.3K views
Today we to see the big man in his grotto @countymall Oakley had such a lovely time and a great chat with him and even got a little early Christmas present 🎅🏼 The decorations are so festive and the elves are so happy and helpful Can you believe this grotto is completely FREE including a gift for the children It opens tomorrow 22nd November on selected dates until 24th December ☃️ Thank you ...
find_us_on_adventures
42 likes • 1.8K views

🛍️ Explore New Stores

Discover exciting new retailers like Sostrene Grene and Glitch Reality, plus an expanded JD Sports. TikTok

🎨 Admire the Art

Don't miss Tess Jaray's 'Timepiece' art installation in the central atrium for a unique visual experience. Reddit

reddit.com

What should I do in Crawley next Fri and Sat?

Tips

from all over the internet

🎯 Check for Free Events

Look out for free family activities, especially during holidays like Easter. Sign up online to secure your spot! Instagram

🚗 Convenient Parking

Parking is plentiful and reasonably priced. The South car park is closest to lifts and escalators for easy access. Reddit

🛍️ Explore New Stores

Discover exciting new retailers like Sostrene Grene and Glitch Reality, plus an expanded JD Sports. TikTok

🎨 Admire the Art

Don't miss Tess Jaray's 'Timepiece' art installation in the central atrium for a unique visual experience. Reddit

🍽️ Diverse Dining Options

Enjoy a variety of food choices in the food court, catering to different tastes and preferences. Reddit

What Travellers Say

4.1
(8k reviews)

Reviews Summary

County Mall offers a good variety of shops and dining options, with convenient and reasonably priced parking. Visitors appreciate the family-friendly atmosphere and the unique 'Timepiece' art installation. However, some reviews mention a decline in cleanliness in the toilet facilities and a number of closed stores, which detracts from an otherwise positive experience.

"It's years since I last visited the Mall - I remember it being built while I was at College. It no longer has Debenhams, but there is still a good variety of shops - brand names and some independent - which cater for children as well as adults, and there are plenty of dining options.
It looked clean and there was seating. There is parking attached, with the South car park being located closest to the lifts and escalators. There is also an adjacent park, with a play area for children."

Debbie McAvilley

"Parking plentiful, cheap compared to other towns of a similar size and variety of shopping experiences. The only thing preventing me from giving a 5 star rating is the cleanliness of the toilet facilities... Very poorly kept."

BaconLover90

"County Mall Shopping Centre in Crawley seems like a time capsule from the late '80s. It was once the pride of post-war Crawley, a town reinventing itself from quiet market village to full-blown commuter hub.

I did like the multicoloured lights and sculptures hanging from the ceiling in the central atrium. Those, apparently, are part of a art installation known as "Timepiece" by artist Tess Jaray. Installed when the mall was originally opened.

The sculpture (well, technically not sculptures in the traditional sense, more like suspended mood lighting meets space jellyfish) was meant to reflect the passage of time (hence the name Timepiece) and tie into the idea of the shopping centre being a modern-day public gathering place, kind of like a medieval market, but with better lighting and fewer chickens."

Russell Reed

What People Like

Good variety of shops
Reasonably priced parking
Family-friendly features

What People Dislike

Toilet cleanliness
Closed stores

Frequently Asked Questions

🚇 🗺️ Getting There

County Mall is located in Crawley, West Sussex. It is easily accessible by car, with ample parking available. Public transport options include bus routes that stop near the mall, and Crawley train station is also within proximity. Reddit

Yes, County Mall offers plentiful parking facilities. The South car park is conveniently located closest to the lifts and escalators, making it easy to access the mall. Parking is generally considered reasonably priced compared to other towns. Reddit

Absolutely! Several bus routes serve County Mall, making it accessible for local residents and visitors. Crawley train station is also a short distance away, offering further connectivity. Reddit

County Mall is well-signposted from the A23 and other major roads in the Crawley area. Follow signs for the town centre and the mall itself. Reddit

Yes, the mall is designed with accessibility in mind. The South car park provides easy access to lifts and escalators, facilitating entry for visitors with mobility needs. Reddit

🎫 🎫 Tickets & Entry

No, entry to County Mall itself is free. You only pay for parking and any purchases you make within the stores. Reddit

County Mall frequently hosts special events, particularly during holiday seasons like Easter and Christmas. These can include free craft activities for children and visits from Santa. It's best to check their website for the latest schedule. Instagram+1

Parking at County Mall is considered reasonably priced. Specific rates can vary, so it's advisable to check the mall's official website or signage upon arrival for the most current pricing information. Reddit

Opening hours for County Mall typically vary by day and may differ for individual stores. Generally, the mall is open daily, with extended hours on weekends. Please refer to the official County Mall website for precise opening times. Reddit

While there isn't a dedicated entrance solely for families, the mall is designed to be family-friendly. The South car park offers convenient access to lifts and escalators, which can be helpful for those with strollers or young children. Reddit

🎫 🛍️ Shopping & Stores

County Mall features a wide variety of over 90 stores, including major high street brands and independent retailers. You can find fashion, electronics, homeware, and more. Recent additions include Sostrene Grene and Glitch Reality. TikTokReddit

County Mall previously housed a Debenhams, but it has since closed. However, there is still a good variety of brand-name stores and independent shops catering to diverse needs. Reddit

While specific store availability can change, County Mall aims to host a broad range of popular retailers. It's recommended to check the mall's directory on their official website for the most up-to-date list of stores, including brands like Zara or Old Navy if they are present. Reddit

Sephora is not typically listed as a permanent store within County Mall. For beauty products, you may find other cosmetic retailers or pharmacies within the mall. Reddit

JD Sports has an expanded presence at County Mall, offering a larger selection of sportswear and footwear. You can usually find it within the main shopping areas of the mall. TikTok

🍽️ 🍽️ Food & Dining

County Mall has a food court offering a variety of choices to suit different tastes. You can also find individual cafes and restaurants within the mall, providing options for a quick bite or a more leisurely meal. Reddit

Yes, Muffin Break is one of the newer additions to County Mall, offering a selection of sweet and savory treats. TikTok

The food court at County Mall typically features a range of vendors, many of which offer vegetarian and vegan options. It's best to check the menus of individual outlets for specific dietary choices. Reddit

Starbucks is often a popular fixture in shopping centres. While not always guaranteed, it's worth checking the mall's directory or looking for signage upon arrival to see if a Starbucks is available at County Mall. Reddit

Generally, most shopping malls allow visitors to consume their own food in designated seating areas or food courts. However, it's always a good idea to be mindful of other shoppers and any specific mall policies. Reddit

📸 📸 Photography

Yes, the central atrium with Tess Jaray's 'Timepiece' art installation offers a unique and visually interesting backdrop for photos. The festive decorations during holidays also provide great photo moments. Reddit

You are generally welcome to take photos of the 'Timepiece' art installation for personal use. However, it's always good practice to be respectful of other visitors and avoid obstructing pathways. Reddit

The central atrium with the suspended lights and sculptures is a prime spot. During holiday seasons, the decorated areas, like Santa's Grotto, also make for memorable photos. InstagramReddit

Selfies are generally permitted in public areas of the mall. Just be mindful of your surroundings and ensure you're not disrupting other shoppers or store operations. Reddit

Short videos for personal social media are usually fine. For professional filming or commercial use, you would likely need to seek permission from the mall management. TikTokInstagram

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

County Mall is a fantastic spot for families. It features a dedicated soft-play area where kids can have a blast. During holidays, keep an eye out for free craft activities like making Easter chicks Instagram or festive Christmas crafts.Instagram The food court offers plenty of kid-friendly dining options, and the South car park provides easy access with lifts and escalators for strollers. Reddit

🛍️ Shoppers Seeking Variety

With over 90 stores, County Mall offers a broad spectrum of shopping. You'll find major brands and independent retailers, covering fashion, homeware, and more. Recent additions like Sostrene Grene and an expanded JD Sports add to the diverse selection. TikTokReddit

🎨 Art and Culture Enthusiasts

Don't miss the 'Timepiece' art installation by Tess Jaray in the central atrium. These unique multicoloured lights and sculptures offer a visually engaging experience and a break from the shopping. It's a distinctive feature that adds an artistic touch to the mall. Reddit

Deep Dives

In-depth insights and expert knowledge

Family Fun at County Mall

County Mall is a great destination for families, offering a dedicated kids' soft-play area that provides a safe and engaging space for children to burn off energy. During holiday periods, the mall often hosts special events like free craft activities for kids, such as making Easter chicks Instagram or festive Christmas crafts.Instagram These events are a fantastic way to keep younger visitors entertained and add an extra layer of fun to your shopping trip.

Beyond the play area and events, the mall's food court offers a variety of dining options that cater to children's tastes, making it easy to find something for everyone. The presence of accessible parking and amenities further enhances the family-friendly experience, ensuring a comfortable visit for parents and guardians. Reddit

Remember to check the County Mall website or social media channels for announcements about upcoming events and activities. Booking in advance is often recommended for popular holiday attractions like Santa's Grotto to secure your spot and avoid disappointment. Instagram+1

The Art and Architecture of County Mall

County Mall holds a unique artistic element within its architecture, most notably Tess Jaray's 'Timepiece' art installation. Suspended from the ceiling in the central atrium, this feature comprises multicoloured lights and sculptures that are designed to evoke the passage of time. It transforms the mall into more than just a shopping centre, offering a visual experience that harks back to its origins as a modern public gathering place.Reddit

This installation, present since the mall's opening, adds a distinctive character to the space. The interplay of light and form creates an engaging atmosphere, making the central atrium a popular spot for visitors to pause and appreciate. It's a subtle yet significant detail that sets County Mall apart from more generic shopping environments.Reddit

When visiting, take a moment to look up and admire 'Timepiece'. It's a reminder that even in commercial spaces, art and design can play a vital role in shaping the visitor experience. The vibrant colours and suspended elements offer a unique backdrop for photographs, adding an artistic flair to your visit. Reddit

Shopping Variety and New Additions

County Mall boasts a diverse retail offering with over 90 stores, catering to a wide range of needs and preferences. From high-street fashion brands to independent boutiques, shoppers can find everything from clothing and accessories to homeware and electronics.Reddit The mall is continuously evolving, with recent additions including popular retailers like Sostrene Grene, Glitch Reality, and an expanded JD Sports.TikTok

This mix of established brands and newer, exciting stores ensures that there's always something fresh to discover. Whether you're looking for the latest fashion trends, unique home decor, or sporting goods, County Mall aims to provide a comprehensive shopping experience. The presence of a food court and various dining options further complements the retail offerings, allowing visitors to refuel and relax during their visit.Reddit

While some former anchor stores may have closed, the mall's management actively works to bring in new and relevant retailers. Keeping an eye on the mall's official website or social media is a good way to stay updated on new store openings and any upcoming sales or promotions. TikTokReddit

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