Level Shoes Dubai Mall
A premier luxury footwear destination in Dubai Mall, offering an extensive collection of designer shoes, bags, and accessories for all.
Highlights
Must-see attractions

Social
From TikTok & Reddit
Best Time
Fewer crowds, more attention
Level Shoes Dubai Mall
Best Time
Fewer crowds, more attention
Highlights
Must-see attractions
A premier luxury footwear destination in Dubai Mall, offering an extensive collection of designer shoes, bags, and accessories for all.
"Truly outstanding customer service you can feel she genuinely cares about her clients."
🎯 Use the Level Shoes App
Unlock 10% discount, free delivery & points that turn into cash! :iphone:
🤝 Seek Personalized Service
Staff like Sophie, Brian, and Muriel offer exceptional help and honest advice. :bustsinsilhouette:
Highlights
Discover the most iconic attractions and experiences
Designer Footwear Collections
Throughout the store
Explore a vast array of luxury shoes from top global brands, from statement heels to everyday sneakers.
Presented By
Dedicated section
A curated space for exclusive and sought-after sneakers, often featuring limited editions and consignment pieces.
Fltr Cafe
Within Level Shoes
Enjoy a coffee break in a stylish cafe located inside the store, perfect for a moment of relaxation.
Luxury Handbags & Accessories
Throughout the store
Complement your footwear with a selection of high-end bags and accessories from renowned fashion houses.
Plans like a pro.
Thinks like you
Planning Your Visit
Plan Your Visit to Level Shoes
Navigating the Shoe Paradise
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Use the Level Shoes App
Unlock 10% discount, free delivery & points that turn into cash! :iphone:
🤝 Seek Personalized Service
Staff like Sophie, Brian, and Muriel offer exceptional help and honest advice. :bustsinsilhouette:
👟 Compare Prices Online
Save up to 1000 AED by comparing prices online before purchasing. :moneywithwings:
✈️ Doc Martens Availability
While Level Shoes is a great spot, they may not have a dedicated Doc Martens brand store. :boot:
Tips
from all over the internet
🎯 Use the Level Shoes App
Unlock 10% discount, free delivery & points that turn into cash! :iphone:
🤝 Seek Personalized Service
Staff like Sophie, Brian, and Muriel offer exceptional help and honest advice. :bustsinsilhouette:
👟 Compare Prices Online
Save up to 1000 AED by comparing prices online before purchasing. :moneywithwings:
✈️ Doc Martens Availability
While Level Shoes is a great spot, they may not have a dedicated Doc Martens brand store. :boot:
🎁 Gift Wrapping Available
Ms. Shakhlo offered gift wrapping, adding a special touch to purchases. :gift:
What Travellers Say
Reviews Summary
Customers consistently praise Level Shoes for its exceptional customer service, with staff like Sophie, Brian, and Muriel frequently commended for their attentiveness and expertise. The vast selection of luxury footwear and accessories is a major draw. However, some shoppers have encountered issues with the return policy for online purchases, highlighting the importance of careful inspection upon delivery.
"I had such a wonderful experience at Level Shoes, thanks to Sophie. From the moment I walked in, she welcomed me with a big smile and really took the time to understand what I was looking for. She was so patient, brought me different options, and gave me honest advice that made shopping so easy and enjoyable. I never felt rushed, and she made sure everything was perfect before I left. Truly outstanding customer service you can feel she genuinely cares about her clients. I’ll definitely come back and ask for Sophie again!"
Jamila Kareem
"DO NOT SHOP ONLINE. I received these shoes with scratches already on the sole. I tried the shoes on, didn't even wear them outside of my room and returned them promptly.
My return was rejected because they are claiming the shoes are used. If they are considering these scratches used, then THEY sent me used shoes and rejected my return based on that."
Dana Habayeb
"We went to get a gift for a family friend , and we left super happy because of Ms Shakhlo at Level Shoes Dubai Mall . I just can’t express how Happy we left because of her . And she even offered us to gift wrap it . Thank you so much"
Badreddine Essalmi
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Level Shoes is located within The Dubai Mall, a major landmark accessible by car, taxi, or public transport. The mall is well-signposted and easily reachable from most parts of Dubai.
Yes, The Dubai Mall offers extensive parking facilities, including multi-story car parks. Valet parking is also available for a more convenient experience. :car:
Yes, The Dubai Mall is a short taxi or metro ride from Dubai International Airport (DXB). If you have a layover, it's a feasible destination for shopping. :airplane:
The closest metro stations are Burj Khalifa/Dubai Mall and Emirates Towers. From these stations, you can take a feeder bus or a short taxi ride to the mall entrance. :metro:
Level Shoes is a prominent store within The Dubai Mall, often located near Fashion Avenue or other key shopping zones. Follow mall directory signs for easy navigation. :shopping_cart:
🎫 🎫 Tickets & Entry
No, Level Shoes is a retail store and does not require an entrance ticket. You can browse freely. :ticket:
Level Shoes generally follows the opening hours of The Dubai Mall. Typically, it's open from 10 AM to 11 PM on weekdays and 10 AM to 12 AM on weekends. It's always best to check the mall's official website for the most current hours. :clock1:
While not explicitly stated as mandatory, using the Level Shoes app or contacting them directly might allow for appointment booking or personalized shopping assistance, especially for specific brands or services. :calendar:
Yes, the Level Shoes app offers a 10% discount, free delivery, and points that can be redeemed for cash.
Additionally, keep an eye out for seasonal sales or promotions. :money_bag:Be cautious with online purchases. One reviewer reported a rejected return for shoes that arrived with scratches on the sole, claiming they were used despite minimal wear. It's advisable to inspect items thoroughly upon receipt. :arrow_left:
🎫 🛍️ Onsite Experience
Level Shoes offers an extensive range of designer footwear for women, men, and kids, including high heels, sneakers, boots, sandals, and more from luxury brands. :shoe:
Yes, in addition to shoes, Level Shoes also stocks a curated selection of luxury handbags and accessories from various designer brands. :handbag:
Yes, Level Shoes features a dedicated area for sneakers, including exclusive collections and consignment items at 'Presented By'. :runner:
The store is designed for a premium shopping experience, with ample space and attentive staff to assist you with trying on shoes. :fitting_room:
The store is known for its upscale ambiance, modern design, and luxurious feel, making it a destination for fashion enthusiasts. :sparkles:
🍽️ ☕ Food & Dining
Yes, Level Shoes houses the Fltr Cafe, offering a place to relax and enjoy a beverage while shopping or taking a break. :coffee:
Fltr Cafe is known for serving matcha, making it a popular spot for those looking for a refreshing drink. :tea:
The Dubai Mall has a vast array of dining options, from food courts to fine-dining restaurants, located throughout the mall. :forkandknife:
While Fltr Cafe offers beverages and light refreshments, it's primarily a cafe. For full meals, you would need to explore the dining options elsewhere in The Dubai Mall. :hamburger:
Absolutely! It's a convenient and stylish spot within Level Shoes to recharge before continuing your shopping spree. :zap:
📸 📸 Photography
Generally, photography for personal use is allowed in most retail spaces, but it's always polite to be discreet and avoid disrupting other shoppers or staff. :camera:
The store's modern design, curated displays, and the variety of visually appealing shoes and bags make many areas photogenic. The 'Presented By' section often has unique displays. :art:
Yes, if you're looking to document your finds or share them online, taking photos of individual shoe models is usually acceptable. :iphone:
Follow Level Shoes on social media or look at user-generated content for ideas on how to capture the essence of their collections. :bulb:
Professional or commercial photography typically requires prior permission from the mall and the store management. :noentrysign:
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
👟 Sneakerheads & Collectors
💍 Brides-to-Be
Deep Dives
In-depth insights and expert knowledge
The Level Shoes Shopping Experience
Beyond the sheer volume of brands and styles, Level Shoes offers unique curated sections. 'Presented By' is a notable area that focuses on exclusive sneakers, often featuring limited editions and consignment pieces, making it a must-visit for sneakerheads. For those needing a break, the in-house Fltr Cafe provides a stylish spot to relax and enjoy a beverage, with matcha being a popular choice.
To enhance the shopping journey, Level Shoes encourages the use of its app, which offers benefits like discounts, free delivery, and a points system. This digital integration, combined with the in-store personalized service, aims to make every visit memorable. However, potential shoppers should be aware of return policies, as one customer reported issues with a return for online purchases.
Finding Your Perfect Pair: Brands and Styles
For sneaker aficionados, Level Shoes is a prime location. The 'Presented By' section is a highlight, offering a curated selection of sought-after sneakers, including collaborations and limited releases. Brands like Adidas, Nike, and Jordan are prominently featured, with some Redditors noting that you can sometimes find popular models like Jordans and Dunks at retail prices in dedicated sections or partner stores within the mall. The store also carries a wide array of other sneaker brands, ensuring there's something for every style preference.
Beyond footwear, Level Shoes complements its shoe collection with a selection of luxury handbags and accessories. This allows shoppers to complete their look with complementary designer pieces, making it a comprehensive fashion destination.
Social
from TikTok, Instagram & Reddit