SM Makati
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SM Makati

4.5
·7k reviews·Makati City, Philippines

SM Makati: A premier shopping destination in the heart of Ayala Center, offering diverse retail, dining, and pop-up experiences.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekdays, mornings

Fewer crowds, relaxed shopping

CrowdLow
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SM Makati

SM Makati

Best Time

Weekdays, mornings

Fewer crowds, relaxed shopping

CrowdLow
Highlights

Highlights

Must-see attractions

SM Makati: A premier shopping destination in the heart of Ayala Center, offering diverse retail, dining, and pop-up experiences.

4.5
(7k reviews)

"Clean, well-stocked, and with very friendly store assistants, SM Makati is a great place to shop."

Vertical photo
TIP

🛍️ Explore Department Floors

Don't miss the diverse offerings on each floor of the SM Department Store, from fashion to home goods.

📅 Check for Pop-Ups

Discover unique brands and limited-time offers at the various pop-up stores throughout the mall.

Third hero image

Highlights

Discover the most iconic attractions and experiences

Department Store Finds

Department Store Finds

SM Department Store

Explore a vast selection of clothing, accessories, and home goods across multiple floors. Discover brands like Seekshine and American Tourister.

Pop-Up Shops & Events

Pop-Up Shops & Events

Various locations within SM Makati

Discover temporary retail spaces featuring unique brands, seasonal collections, and special promotions. Keep an eye out for beauty, fashion, and home decor pop-ups.

Cafe Hopping

Cafe Hopping

Various cafes throughout the mall

Enjoy a diverse range of coffee shops and eateries, from trendy new spots like Natsu to established favorites, perfect for a break.

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Planning Your Visit

Navigating SM Makati

SM Makati is a sprawling complex with multiple departments. Plan your visit by checking store locations beforehand, as some shops are spread across different floors. Consider using the mall directory or app to save time finding specific stores or services like money exchange.

Tourist Ticketing & Exchange

While SM Makati is a popular shopping destination, be aware that department stores no longer print concert tickets from paper vouchers. For currency exchange, tourists with foreign passports have reported issues at the SM grocery money exchange; it's advisable to seek alternative exchange services to avoid potential service refusals.

Best Times

When
Weekdays, mornings
Why
Fewer crowds, relaxed shopping
Crowd
Low
When
Sale weekends
Why
Great deals and vibrant atmosphere
Crowd
High

Insider Tips

from TikTok, Instagram & Reddit

new cafe in the best neighborhood to vibe in ★ : natsu , makati city #cafe #cafeph #coffee #coffeeph #coffeetiktok #coffeetok #makaticafe #natsucafe #toyota #supra #toyotasupra #cartok #cartiktok #cartokph #cartiktokph #carsofttiktok #idaandu #idaanduyan #cafehopping #fashion #fashiontiktok #fashiontok
@idaandu_
147.5K likes • 1.2M views

🛍️ Explore Department Floors

Don't miss the diverse offerings on each floor of the SM Department Store, from fashion to home goods. Instagram+1

📅 Check for Pop-Ups

Discover unique brands and limited-time offers at the various pop-up stores throughout the mall. TikTokInstagram

hidden gem rooftop bar 🥂#rooftopbars #cocktailbars #luxe #luxebar #nightluxe #makati
@sospoblacion
82.3K likes • 1.2M views
KLAD @theofficialklad just opened their 73rd branch in SM Makati, and we couldn’t be more excited! 😍 As huge fans of their jewelry, we’re thrilled to see their beautiful pieces in person. For my sensitive skin beauties, no need to worry—everything is hypoallergenic and super gentle. Plus, some of the pieces are adorned with stunning zirconia stones. Make sure to drop by and check them out! 📍 ...
jojagpangan
0 likes • 26.1K views

☕ Relax at a Cafe

Take a break and refuel at one of the many cafes, perfect for people-watching or a quick bite. TikTok+1

💰 Tourist Money Exchange

Foreign tourists may face issues at the SM grocery money exchange; consider alternative locations for currency conversion. Reddit

Met my younger self in a cafe today… she had questions, I had answers. 💬☕ From college stress to sensitive skin struggles, this is the convo I wish I had sooner. 💙 Visit the @cetaphilph booth in SM Makati until Aug 31!
kaidaguman
0 likes • 8.3K views

Tips

from all over the internet

🛍️ Explore Department Floors

Don't miss the diverse offerings on each floor of the SM Department Store, from fashion to home goods. Instagram+1

📅 Check for Pop-Ups

Discover unique brands and limited-time offers at the various pop-up stores throughout the mall. TikTokInstagram

☕ Relax at a Cafe

Take a break and refuel at one of the many cafes, perfect for people-watching or a quick bite. TikTok+1

💰 Tourist Money Exchange

Foreign tourists may face issues at the SM grocery money exchange; consider alternative locations for currency conversion. Reddit

🏷️ Look for Sales

Keep an eye out for major sales events like the SM 3-day sale for significant discounts. Instagram

What Travellers Say

4.5
(7k reviews)

Reviews Summary

SM Makati is a well-regarded shopping destination, praised for its cleanliness, spaciousness, and friendly staff. It offers a wide variety of stores and dining options, making it a convenient hub. However, some visitors note it can feel more like a transit point than a destination, and customer service at specific service counters, like money exchange, has received criticism.

"Very nice mall. As a tourist I only found out department stores do not print out concert tickets anymore from your paper voucher exchange so you have to go to an outlet or cinema. I did it here back in 23 to see Twice but this time I came back to see twice again :-) the CS staff told me they don’t do this anymore."

D S

"I loved going to this SM mall when I was in Makati. The store is very clean and is spread among the floors of the mall, which is convenient, depending on what you are looking for. Every part of SM Makati was clean and well stocked, with very friendly store assistants."

Nick (Neek)

"honest opinion of the malls in makati
greenbelt > SM > glorietta"

Gracy Baek

What People Like

Clean and spacious environment
Friendly store assistants
Wide variety of shops

What People Dislike

Ambience can feel lacking
Poor money exchange service for tourists

Frequently Asked Questions

🚇 🗺️ Getting There

SM Makati is easily accessible by public transportation. You can take the MRT to Ayala Station and it's a short walk, or various bus routes that pass through Ayala Avenue. Taxis and ride-sharing services are also readily available. InstagramReddit

Yes, SM Makati offers ample parking spaces for shoppers. The parking rates are standard for malls in the area.

SM Makati typically opens around 10 AM and closes at 9 PM on weekdays and Sundays, with extended hours until 10 PM on Fridays and Saturdays. It's always best to check their official website for the most up-to-date mall hours today. [^sm makati mall hours today]

Yes, SM Makati is part of the Ayala Center complex and is conveniently located near Glorietta Mall and Greenbelt Mall, making it easy to hop between them. InstagramReddit

From NAIA (Ninoy Aquino International Airport), you can take a taxi or a ride-sharing service directly to SM Makati. The travel time can vary depending on traffic, typically ranging from 30 minutes to over an hour.

🎫 🎫 Tickets & Entry

No, SM Makati is a public shopping mall and does not require an entrance ticket. You can freely enter and explore its various shops and dining establishments.

While there is a money exchange at the SM grocery, tourists have reported issues with foreign passports not being accepted. It's recommended to use other currency exchange services in Makati for a smoother transaction. Reddit

Yes, SM Makati typically has a customer service desk or a designated lost and found area. You can inquire at the nearest information counter for assistance.

SM Makati frequently hosts various events, promotions, and sales, including seasonal sales like the SM 3-day sale. It's advisable to check their social media pages or website for upcoming events. Instagram

Most stores and restaurants in SM Makati accept major international credit cards. However, it's always a good idea to confirm with the specific establishment before making a purchase.

🎫 🛍️ Shopping & Stores

SM Makati offers a wide range of clothing stores, from popular international brands to local Filipino fashion labels, catering to various styles and budgets. [^sm makati clothing stores]

You can find a comprehensive selection of beauty products at the SM Department Store, as well as dedicated beauty retailers like Innisfree and Laneige, and pop-up beauty brands like Lucky Beauty. Instagram+1 [^innisfree sm makati] [^laneige sm makati]

Yes, SM Home in SM Makati offers a wide array of home furnishings, decor, and kitchenware. [^sm home makati]

American Tourister has a presence at SM Makati, offering discounts on luggage and travel accessories. Instagram

Yes, SM Makati features a large SM Department Store spread across multiple floors, offering a wide variety of merchandise. [^sm department store makati] [^sm dept store makati]

🍽️ 🍽️ Food & Dining

SM Makati offers a diverse culinary scene, from a bustling food court with various local and international options to sit-down restaurants and cafes. Reddit

Yes, SM Makati has several unique cafes, including Natsu, known for its ambiance, and others that offer specialty coffees and unique vibes. TikTok+1

Some cafes and restaurants within SM Makati may offer vegan options. Gnostic Bar and Cafe is noted for its vegan food offerings. TikTok

Yes, SM Makati has a food court located on the lower level, offering a variety of affordable and quick meal choices. Reddit

You can find a mix of casual dining restaurants, fast-food chains, and cafes serving Filipino and international cuisines within SM Makati.

📸 📸 Photography

While primarily a shopping destination, SM Makati's modern architecture and well-designed interiors can offer interesting backdrops. The pop-up shops and seasonal decorations often create visually appealing scenes. TikTok

Generally, photography is allowed in common areas of the mall. However, some individual stores may have restrictions on taking photos of their merchandise. It's best to be discreet or ask permission if unsure.

Comuna, a creative neighborhood within Makati, has unique architecture that can be visually striking, though it's a separate area from SM Makati itself. TikTok

Mornings on weekdays offer softer lighting and fewer crowds, which can be ideal for capturing cleaner shots. During holiday seasons, the mall's festive decorations can also provide great photo opportunities.

Keep an eye out for seasonal displays, well-designed pop-up shops, and the general ambiance of the cafes. The department store's displays can also be visually interesting. Instagram

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

SM Makati offers a family-friendly environment with a variety of shops catering to children's needs, from clothing to toys. The department store often has dedicated sections for kids' apparel and accessories. While there aren't specific dedicated play areas mentioned, the mall's spacious layout and numerous dining options, including the food court, make it comfortable for families to spend time. Keep an eye out for seasonal events or promotions that might appeal to younger visitors. Instagram

🛍️ Shoppers on a Budget

For budget-conscious shoppers, SM Makati offers excellent opportunities. The SM Department Store is known for its competitive pricing and frequent sales events, such as the SM 3-day sale, where significant discounts can be found on various items. Instagram Exploring the food court also provides affordable dining options compared to sit-down restaurants. Additionally, keep an eye out for pop-up stores that might offer unique items at attractive price points. TikTok

💄 Beauty Enthusiasts

Beauty lovers will find SM Makati a treasure trove. The SM Department Store houses a wide selection of cosmetics and skincare brands. Dedicated beauty retailers like Innisfree and Laneige are present, and pop-up events from brands like Lucky Beauty Instagram and Cetaphil Instagram offer chances to discover new products and exclusive deals. Seekshine also offers fashionable accessories that complement any beauty look. Instagram

Deep Dives

In-depth insights and expert knowledge

Shopping Experience at SM Makati

SM Makati is a cornerstone of the Makati shopping scene, offering a comprehensive retail experience. The SM Department Store is a major draw, spanning multiple floors and housing a vast array of products from fashion and beauty to home goods and electronics. Shoppers can find everything from everyday essentials to high-end brands. Beyond the department store, SM Makati hosts numerous specialty shops and boutiques, catering to diverse tastes and needs. [^sm makati department store] [^sm makati shops]

What sets SM Makati apart are its dynamic pop-up stores and seasonal events. These temporary retail spaces often feature emerging brands, limited edition collections, and unique collaborations, providing a fresh and exciting shopping discovery with each visit. From beauty launches like Lucky Beauty Instagram to fashion events and holiday-themed displays like Christmas tree selections,Instagram these pop-ups add an element of surprise and exclusivity to the mall experience. Keep an eye on their announcements to catch these fleeting retail gems.

For those seeking specific items, SM Makati is home to various specialized stores. You can find jewelry at KLAD,Instagram travel gear from American Tourister,Instagram and accessories from Seekshine.Instagram The mall also features dedicated sections for cosmetics and skincare, with brands like Clarins, Innisfree, and Laneige available, alongside interactive booths like the Cetaphil pop-up.Instagram This curated selection ensures that shoppers can find a wide range of products all within one convenient location.

Dining and Cafe Culture

SM Makati is more than just a shopping destination; it's also a hub for culinary exploration. The mall boasts a diverse food court on its lower level, offering a wide array of affordable and quick meal options from various local and international cuisines. This makes it a convenient spot for a casual lunch or a quick bite while on the go. Reddit

Beyond the food court, SM Makati is home to a growing number of cafes and restaurants that cater to different preferences. Trendy spots like Natsu TikTok and Tokyo Gyu TikTok offer unique ambiances and menus, perfect for a relaxed coffee break or a more substantial meal. For those looking for unique experiences, Gnostic Bar and Cafe stands out as the first bar in the Philippines to offer non-alcoholic specialty drinks, alongside vegan food options. TikTok These cafes provide a welcome respite from shopping and a chance to savor different flavors.

While specific recommendations for rooftop bars or hidden gems might lead you to areas like Poblacion,TikTok SM Makati itself provides a solid foundation for casual dining and cafe hopping. The accessibility and variety ensure that visitors can easily find something to satisfy their cravings, whether it's a quick snack or a sit-down meal.

Navigating Makati's Urban Landscape

SM Makati is strategically located within the bustling Ayala Center, a major business and commercial district in Makati City. This prime location makes it highly accessible and a central point for exploring the surrounding areas. The mall is interconnected with other prominent establishments like Glorietta and Greenbelt, allowing for seamless transitions between different shopping and dining experiences. [^sm ayala makati] [^sm mall makati]

Getting to and around SM Makati is relatively straightforward. It's well-served by public transportation, with the MRT Ayala Station being a key access point, followed by a short walk. Numerous bus routes also ply the area, and taxis or ride-sharing services are abundant. This connectivity is crucial for both local commuters and tourists navigating the city. Instagram

However, it's worth noting that like many urban centers, traffic in Makati can be significant, especially during peak hours. While the mall itself is a destination, its location means that travel to and from the area can be time-consuming. Understanding the local commute patterns and considering off-peak travel times can greatly enhance the visitor experience. InstagramReddit

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