
Onsen Hot Pools
Secluded cedar hot tubs with stunning canyon views, offering a luxurious and tranquil escape in Queenstown.

Highlights
Must-see attractions

Social
From TikTok & Reddit
Best Time
Spectacular mountain views

Onsen Hot Pools
Best Time
Spectacular mountain views

Highlights
Must-see attractions
Secluded cedar hot tubs with stunning canyon views, offering a luxurious and tranquil escape in Queenstown.
"A must-do experience with breathtaking views and luxurious service, a highlight of any Queenstown trip."

🎯 Book Months Ahead!
Popular slots fill up fast. Book your Onsen experience months in advance to guarantee your spot. :ticket:
🚗 Shuttle Convenience
Onsen offers shuttle pick-up/drop-off from Queenstown, making your visit super convenient. :bus:

Highlights
Discover the most iconic attractions and experiences

Private Hot Tubs with a View
Individual cedar-lined tubs
Soak in a secluded hot tub with breathtaking views of the Shotover River canyon and surrounding mountains.

Sunset Soak
Individual hot tubs
Experience the magic of Queenstown as the sun dips below the horizon, painting the sky with vibrant colors.

Stargazing Opportunity
Individual hot tubs
On clear nights, the dark skies above Queenstown offer a spectacular display of stars.
Plans like a pro.
Thinks like you
Planning Your Visit
Book Well in Advance
Consider Your Timing for Views
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Book Months Ahead!
Popular slots fill up fast. Book your Onsen experience months in advance to guarantee your spot.
:ticket:🚗 Shuttle Convenience
Onsen offers shuttle pick-up/drop-off from Queenstown, making your visit super convenient.
:bus:✨ Pack Light, Shower First
You'll use the private shower facilities before your soak. Pack minimally for ease.
:handbag:📸 Capture the Moment
Bring your phone to snap photos, but remember to unplug and relax during your hour.
:camerawithflash:Tips
from all over the internet
🎯 Book Months Ahead!
Popular slots fill up fast. Book your Onsen experience months in advance to guarantee your spot.
:ticket:🚗 Shuttle Convenience
Onsen offers shuttle pick-up/drop-off from Queenstown, making your visit super convenient.
:bus:✨ Pack Light, Shower First
You'll use the private shower facilities before your soak. Pack minimally for ease.
:handbag:📸 Capture the Moment
Bring your phone to snap photos, but remember to unplug and relax during your hour.
:camerawithflash:🌟 Consider Night for Stars
If you're lucky with clear skies, night sessions offer incredible stargazing.
:star2:What Travellers Say
Reviews Summary
Visitors consistently praise Onsen Hot Pools for its breathtaking views, luxurious private tubs, and relaxing atmosphere, making it a highlight for couples and those seeking tranquility. While the experience is generally exceptional, some guests have noted minor issues with shower facilities and occasional staff comments that detracted from the overall luxury feel.
"I am exploring the South Island from Townsville, Australia, and this was an experience that was on my “must do” to do list - and boy did it not disappoint. The entrance to the place was beautiful, smelled DIVINE, the staff were lovely and so accomodating. I instantly felt relaxed. I booked the “tri bath” experience for my partner and I, and I don’t regret it one bit - even the ice bath in 2 degree weather - was such a nice touch between the steam shower and hot spa.
You receive your own private area/room, with a complimentary drink and snack and with an incredible view. It was honestly better than I expected it to be and I already had high expectations. The smell throughout the entire venue was so calming and smelt lovely.
We will definitely be back, loved this experience so much. And worth the cost a million times over.
Thank you for being so accommodating."
Jazi sanders
"I booked this as a treat on our recent trip to Queenstown and it honestly met all my expectations. We booked the ‘Ultimate Relaxation Experience’ which included a 2 person soak in a private cedar-lined hot tub followed by a 1 hour treatment. The hot tub has spectacular views over the Shotover river and surrounding mountains. We opted to go just before sunset so we could admire the views in the light. I imagine if you went after dark with a clear sky, that would also be amazing! Drinks and snacks were included in the soak which was a nice touch. We then opted for the 1 hour treatment following the soak. I had a paradise bespoke massage and my partner had a deep tissue massage in a dual massage room. The massage beds were possible the most comfortable beds I have ever experienced. You are then led to a relaxation room where you are provided with a snack and a selection of hot and cold drinks to choose from while looking out at more stunning scenery.
Advance booking is a must, as it can fill up quickly, especially during peak times. You can only book approx. 3-4 months in advance and we booked mid May for a mid Sept slot.
The staff at Onsen were welcoming and attentive, ensuring a seamless and relaxing visit from start to finish.
Whether you're visiting as a couple, with friends, or treating yourself to some solo pampering, a visit to Onsen Hot Pools is a must-do for anyone looking to experience Queenstown’s more relaxing side."
Kira Smith
"We had an amazing experience at Onsen Hot Pools! From the moment we arrived, the customer service was outstanding—friendly smiles all around the facility made us feel welcome immediately. The interior design of the waiting area is calming, relaxing, and warm, creating the perfect atmosphere while you wait for your session. There’s even a charging station if needed.
We booked the original Onsen (soak only) during the evening. Even though the weather was rainy and we didn’t get to see a sunset, the views from the pool were still breathtaking. Each of us received a complimentary drink and snack, which were perfect for enjoying throughout our soak.
The private pool room had some really handy features: you could easily add cold water, open and close the glass sliding cover, turn off the lights or the bubbles, and adjust settings to your preference. Staff also acknowledged the 15-minute warning call, giving us plenty of time to get ready to change and have a quick shower. Having a private shower in the room was very convenient, so we didn’t need to use the shared changing area. One small suggestion would be to add a mirror in the room, although mirrors are available in the shared changing area if needed.
We really enjoyed this activity—it’s the perfect way to unwind with your partner, just talking, relaxing, and soaking in the views. The staff really accommodate your preferences, which is why I would highly recommend booking a session here. There are other activities offered at Onsen, but we didn’t have time to try them.
This was truly one of the highlights of our trip to Queenstown, and I would 100% recommend it to anyone visiting the area!"
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What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Onsen Hot Pools offers a convenient shuttle service that picks up and drops off directly from Queenstown, making it easy to access.
Alternatively, you can drive or take a taxi. The drive is short and scenic, offering glimpses of the surrounding landscape.Yes, there is parking available at Onsen Hot Pools for visitors who choose to drive themselves.
While Queenstown is a walkable city, Onsen Hot Pools is located a short drive away, and walking is not recommended due to the distance and terrain. The shuttle service is the most convenient option.
The travel time from Queenstown to Onsen Hot Pools is typically around 10-15 minutes by car or shuttle, depending on traffic conditions.
Yes, there are considerable steps to go down, but a ramp is also available for easier access.
🎫 🎫 Tickets & Entry
It is highly recommended to book your Onsen Hot Pools session several months in advance, especially if you desire a daytime or sunset slot, as they are extremely popular and book up quickly.
Onsen Hot Pools offers various packages, including the 'Original Soak' for a private hot tub experience, and packages that include spa services like facials or massages.
While last-minute cancellations do occur, it's not advisable to rely on them. Booking well in advance is the surest way to secure your preferred time.
Your booking typically includes a private cedar-lined hot tub for an hour, access to shower facilities, complimentary snacks and drinks, and towels.
Onsen Hot Pools operates throughout the day and into the evening, with sessions available from morning until night. Specific hours can vary, so it's best to check their official website when booking.
🎫 🏞️ Onsite Experience
The experience is designed for relaxation and rejuvenation. You'll enjoy a private, cedar-lined hot tub with stunning views, complete with complimentary refreshments and amenities.
Each session at Onsen Hot Pools is typically one hour long. Reviewers mention that the hour goes by quickly, so make sure to maximize your time.
Yes, the hot tubs at Onsen Hot Pools are individual and private, offering a secluded and intimate experience for you and your companions.
The hot tubs offer breathtaking views overlooking the Shotover River canyon and the surrounding mountains, which can be snow-capped in winter.
Each private room is equipped with a hot tub, a shower, seating area, and complimentary snacks and drinks. Towels are also provided.
🍽️ 🍽️ Food & Dining
While you can't bring your own food, Onsen Hot Pools provides complimentary snacks and drinks as part of your booking, which are enjoyed in your private tub.
Onsen Hot Pools focuses on the hot pool experience and does not have a full-service restaurant. However, they offer a selection of snacks and beverages to enjoy during your soak.
The complimentary refreshments typically include a selection of drinks and light snacks, designed to complement your relaxing experience.
Some packages may offer enhanced snack options or the ability to purchase additional items. It's best to check the specific package details when booking.
Queenstown offers a wide array of dining options nearby. You can explore restaurants and cafes after your relaxing soak at Onsen.
📸 📸 Photography
Yes, photography is allowed and encouraged to capture the beautiful scenery and your relaxing experience. Many visitors share their photos on social media.
Daytime sessions offer bright natural light and clear views of the mountains. Sunset sessions provide dramatic lighting and colorful skies, while night sessions can be magical for capturing stars.
While generally allowed, be mindful of other guests' privacy. Avoid intrusive photography and focus on capturing the scenery and your personal experience.
You can capture stunning shots of the private hot tubs, the surrounding natural landscape, the steam rising from the water, and the overall serene atmosphere.
It's a good idea to bring a waterproof phone case or a waterproof camera to protect your devices from splashes while taking photos in or around the hot tubs.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
If you do bring children, ensure they understand the need to be respectful of the quiet atmosphere and other guests. The one-hour session limit might also be a factor for keeping younger children engaged. Consider booking a session that aligns with their energy levels and your family's overall itinerary.
💖 Couples and Romantic Getaways
Many couples opt for packages that include spa treatments or enhanced snack options to make their visit even more special. The intimate nature of the private pools allows for quality time together, making it a highlight of many romantic trips to New Zealand.
🧘 Solo Travelers Seeking Relaxation
Consider booking a session that allows you to enjoy the views during the day or the stars at night. It's an excellent way to de-stress after days of hiking or exploring, providing a luxurious and rejuvenating break.
Deep Dives
In-depth insights and expert knowledge
The Onsen Experience: More Than Just a Hot Tub
Beyond the hot tubs themselves, the service aims for a luxurious feel. Guests are often greeted warmly, provided with complimentary snacks and drinks, and have access to private changing rooms and shower facilities. This attention to detail enhances the overall sense of indulgence and makes the experience feel special.
Whether you're seeking a romantic getaway, a moment of personal peace after adventurous activities, or simply a chance to soak in breathtaking scenery, Onsen Hot Pools delivers. The combination of private seclusion, natural vistas, and thoughtful amenities creates a memorable retreat.
Booking and Planning Your Visit
When booking, consider what kind of experience you're after. Daytime offers the best natural light and clear views of the mountains, while sunset sessions are renowned for their romantic ambiance. For those interested in astronomy, a clear night session can provide an incredible stargazing opportunity, as Queenstown is located in a relatively dark sky area.
The facility provides a shuttle service from Queenstown, which is a convenient option that eliminates the need for driving and parking. Be prepared for the duration of your session, as the one-hour slots tend to fly by. It's recommended to arrive a little early to make the most of your time and enjoy the amenities.
Seasonal Beauty of Onsen Hot Pools
During spring and autumn, visitors can enjoy the vibrant colors of the surrounding landscape as the seasons transition. Summer offers lush greenery and pleasant temperatures, making it an ideal time for a relaxing soak after a day of outdoor activities.
Regardless of the season, the core experience remains consistent: a private, serene soak with unparalleled views. The natural setting ensures that each visit offers a unique perspective, influenced by the time of day and the prevailing weather conditions.
Social
from TikTok, Instagram & Reddit