Hotel New York - New York graffiti wall
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Hotel New York

4.3
·11k reviews·Rotterdam, Netherlands

Chic hotel in a historic former shipping headquarters, offering stylish rooms, riverside dining, and stunning views of the Erasmus Bridge.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday evenings

Fewer crowds at the bar

CrowdMedium
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Hotel New York - New York graffiti wall

Hotel New York

Best Time

Weekday evenings

Fewer crowds at the bar

CrowdMedium
Highlights

Highlights

Must-see attractions

Chic hotel in a historic former shipping headquarters, offering stylish rooms, riverside dining, and stunning views of the Erasmus Bridge.

4.3
(11k reviews)

"This iconic location deserves consistently high-quality service and well-prepared dishes."

Vertical photo
TIP

🎯 Book Restaurant in Advance

Reservations are essential for the restaurant, especially for special occasions. Quick replies make booking easy!

🧥 Pack Warm Layers for Room

Rooms can be chilly; bring extra warm clothes to wear inside for maximum comfort.

Third hero image

Highlights

Discover the most iconic attractions and experiences

Riverside Views

Riverside Views

Rooms overlooking the Erasmus Bridge

Wake up to stunning vistas of the iconic Erasmus Bridge from your stylish, spacious room.

Maritime-Inspired Dining

Maritime-Inspired Dining

Hotel Restaurant

Enjoy a chic dining experience with a menu inspired by the sea, perfect for a special occasion.

Historic Ambiance

Historic Ambiance

Throughout the hotel

Experience the unique charm of this historic building, beautifully transformed into a modern hotel.

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Planning Your Visit

Book Ahead for Prime Dining

Reservations are highly recommended, especially for the restaurant. While the booking process is smooth, walk-ins may face long queues, even for hotel guests. Plan ahead to secure your spot and avoid disappointment.

Pack for Cozy Comfort

Rooms can be a bit cool, even in April. While the hotel has a unique charm, it's wise to pack extra warm layers for your room to ensure a comfortable stay, especially if you tend to feel the cold.

Best Times

When
Weekday evenings
Why
Fewer crowds at the bar
Crowd
Medium
When
Mornings before 10 AM
Why
Enjoy breakfast peacefully
Crowd
Low

Insider Tips

from TikTok, Instagram & Reddit

reddit.com

New-York hotel tips

🎯 Book Restaurant in Advance

Reservations are essential for the restaurant, especially for special occasions. Quick replies make booking easy! Reddit

🧥 Pack Warm Layers for Room

Rooms can be chilly; bring extra warm clothes to wear inside for maximum comfort. Reddit

reddit.com

Travel hacks for making visiting NYC (especially lodging) affordable

reddit.com

Planning my first trip to NYC – looking for hotel recommendations with easy access to attractions and good prices. Any app suggestions?

🚢 Cruise Port Proximity

Perfect location if you're taking a Holland America cruise. Easy access to water taxis! Reddit

🍸 Bar Access for Guests

Hotel guests may need to queue for the main bar, even with empty tables. Reddit

reddit.com

New York hotel recommandations

Tips

from all over the internet

🎯 Book Restaurant in Advance

Reservations are essential for the restaurant, especially for special occasions. Quick replies make booking easy! Reddit

🧥 Pack Warm Layers for Room

Rooms can be chilly; bring extra warm clothes to wear inside for maximum comfort. Reddit

🚢 Cruise Port Proximity

Perfect location if you're taking a Holland America cruise. Easy access to water taxis! Reddit

🍸 Bar Access for Guests

Hotel guests may need to queue for the main bar, even with empty tables. Reddit

What Travellers Say

4.3
(11k reviews)

Reviews Summary

Hotel New York is praised for its stunning historic building, unique design, and prime location, especially for cruise passengers. While many guests enjoy the ambiance and friendly service, some dining experiences have been inconsistent, and room heating can be an issue. The bar can also get busy, with hotel guests sometimes facing queues.

"We visited for my husband’s birthday with a reservation for four, which included a welcome glass of champagne. The booking process was very smooth—quick replies and easy confirmation, which gave us a great first impression.

Unfortunately, the experience at the restaurant itself didn’t quite live up to expectations. When we arrived, the staff member who welcomed us didn’t seem to check the reservation properly, so we were seated without being offered the welcome champagne. While waiting, two different staff members came to ask for drink orders, creating confusion. I eventually spoke with a more experienced team member who acknowledged the communication error and handled it professionally.

Our assigned waiter after that point was excellent—friendly, attentive, and communicative. The gentleman who seemed to be supervising also handled the situation well and showed genuine care.

The food, however, was a letdown. My tuna steak came too raw, despite requesting it medium, and my daughter didn’t finish her chicken. While the lentils and starters were enjoyable, the main courses didn’t stand out. On top of that, the temperature inside was uncomfortably warm, which added to our decision to skip dessert and leave earlier than planned. We had requested a candle in advance to celebrate the occasion, and while we didn’t stay for dessert, the team kindly brought it out anyway—a thoughtful gesture we appreciated.

Overall, while the restaurant positions itself as a laid-back brasserie, I believe this iconic location deserves consistently high-quality service and well-prepared, simple dishes that leave guests saying, “We have to come back.”"

Simona Kruisinga

"Hotel New York offers stylish design and spacious rooms, each decorated with carefully chosen, original pieces that give the place a unique charm. My room view was very lovely, looking to Erasmus bridge.
I stayed in April when the weather was wet and cold, and while the atmosphere was wonderful, the room heating was unfortunately not sufficient, which made the stay less comfortable than expected. Keep in mind to bring warm clothes to wear in the room :)"

Isil Avkan

"Great hotel; slightly dated but that’s part of the charm. Amazing building. Good breakfast. Only reason it isn’t a 5 stars from me is because we tried to have a drink in the bar (not the exclusive, need to book downstairs one just the normal main bar) but there was a huge queue (despite several empty tables) and we were told that despite being hotel guests we had to wait alongside the non guests. Wouldn’t expect to have to do that. Otherwise great."

Sam Taylor

What People Like

Historic building charm
Great riverside views
Convenient cruise port access

What People Dislike

Inconsistent food quality
Room heating issues
Busy bar queues

Frequently Asked Questions

🚇 🗺️ Getting There

From Rotterdam The Hague Airport (RTM), you can take a taxi or public transport. A taxi will be the quickest option, taking around 20-30 minutes. Alternatively, you can take a bus to the city center and then transfer to a tram or metro towards Hotel New York. Reddit

Yes, Hotel New York is very well-connected. It's close to water taxi stops, making it easy to explore the city by water. The nearest metro and tram stops are also within walking distance, providing access to the wider Rotterdam public transport network. Reddit

If you arrive at Rotterdam Centraal Station, you can take a taxi directly to the hotel (about 10-15 minutes) or use public transport. Take a metro or tram towards the city center and then transfer to a line that stops near Hotel New York. Reddit

If you are taking a Holland America cruise, Hotel New York is incredibly close, often just a few minutes' walk from the cruise terminal. This makes it an ideal choice for pre- or post-cruise stays. Reddit

Yes, parking is available at Hotel New York, though it may come with an additional charge. It's convenient if you are arriving by car, especially if you plan to explore areas outside of Rotterdam. Reddit

🎫 🎫 Tickets & Entry

It is highly recommended to book a table in advance for the restaurant, especially for dinner or during peak times. The booking process is smooth and confirmed quickly, ensuring you get a spot. Reddit

While you are a hotel guest, you might still need to queue for the main bar, even if there are empty tables. Some guests have noted having to wait alongside non-guests. Reddit

Hotel New York occasionally offers packages, particularly for cruise passengers. It's worth checking their official website or contacting them directly for any current promotions or special offers. Reddit

Standard check-in times are usually in the afternoon (e.g., 3 PM), and check-out is typically in the morning (e.g., 11 AM). It's always best to confirm the exact times with the hotel directly when making your booking. Reddit

No, there is no entrance fee to enter Hotel New York or its public areas like the lobby and bar. You only pay for accommodation, dining, or drinks. Reddit

🎫 🧭 Onsite Experience

Rooms at Hotel New York are stylish and spacious, featuring unique, original decor. Amenities typically include comfortable bedding, private bathrooms, and often offer lovely views, such as of the Erasmus Bridge. Reddit

Hotel New York can be suitable for families, offering spacious rooms. However, some reviews mention that room heating might not be sufficient, so packing extra warm clothing is advised for everyone. Reddit

The hotel boasts a chic, historic ambiance with a maritime-inspired theme. It's described as having a unique charm, blending its past as an office building with modern hotel comforts. Reddit

Hotel New York offers bike rentals, a barbershop, and a bar. Its prime riverside location also makes it a great starting point for exploring Rotterdam. Reddit

Many rooms offer lovely views, with some specifically mentioning vistas of the iconic Erasmus Bridge. The riverside location provides scenic outlooks over the water. Reddit

🍽️ 🍽️ Food & Dining

The restaurant offers chic, maritime-inspired dining. While starters and some sides are praised, main courses like tuna steak and chicken have received mixed reviews, with some finding them not up to par. Reddit

Breakfast is available at Hotel New York and is generally described as good. It's a pleasant way to start the day, especially if you can enjoy it peacefully before the crowds arrive. Reddit

The main dining option is the hotel's restaurant, which offers a chic brasserie experience. There's also a bar for drinks and lighter fare. Nearby, you can find other dining options like the Foodhallen for a relaxed meal. Reddit

Yes, the hotel is a popular spot for celebrations. They can accommodate requests like birthday candles, and the staff are noted for their thoughtfulness in handling special occasions, even if the dining experience has minor hiccups. Reddit

Reviews suggest the food quality can be inconsistent. While some dishes and starters are enjoyable, main courses have sometimes been disappointing, not quite matching the hotel's iconic status. Reddit

📸 📸 Photography

The exterior of the historic building itself is very photogenic. Rooms with views of the Erasmus Bridge offer stunning backdrops, especially during sunrise or sunset. The riverside promenade also provides great photo opportunities. Reddit

Absolutely! Many rooms at Hotel New York offer direct views of the Erasmus Bridge, making it easy to capture beautiful photos from the comfort of your accommodation. Reddit

Generally, casual photography for personal use is allowed in public areas and your room. However, for professional shoots or commercial purposes, it's advisable to contact the hotel management beforehand. Reddit

The 'golden hours' around sunrise and sunset offer the most beautiful light for photographing the hotel and the Erasmus Bridge. Evenings with the bridge illuminated are also very picturesque. Reddit

Yes, taking photos of your food in the restaurant is generally acceptable for personal use. Many guests share their dining experiences online, so feel free to capture your meals. Reddit

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

Hotel New York can be a good choice for families, offering spacious rooms and a unique historical setting that might appeal to older children. The proximity to the cruise port is a major plus if you're embarking on a Holland America cruise, making pre- or post-cruise stays incredibly convenient. Reddit

However, it's worth noting that room heating might not always be sufficient, so packing extra warm layers for everyone is a smart move. While the hotel itself is interesting, consider exploring nearby family-friendly attractions in Rotterdam for a well-rounded itinerary. The hotel's bike rentals could also be a fun activity for families with older children. Reddit

🚢 Cruise Passengers

If you're taking a Holland America cruise from Rotterdam, Hotel New York is the perfect pre- or post-cruise accommodation. Its location is incredibly close to the cruise terminal, often just a few minutes' walk away, making embarkation and disembarkation a breeze. Reddit

Guests rave about the convenience, enjoying a relaxed meal at nearby Foodhallen or a good breakfast at the hotel before heading straight to the ship. The friendly staff and easy check-in process further enhance the seamless experience for cruise travelers. Reddit

✈️ International Visitors

For first-time visitors to Rotterdam, Hotel New York offers a memorable introduction to the city's character. Its historic building and unique design provide a distinct sense of place, far from generic hotel chains. The easy access to public transport and water taxis makes exploring popular attractions straightforward, even without a car. Reddit

Be prepared for the possibility of cooler room temperatures by packing accordingly. The hotel's riverside location also offers beautiful views, giving international guests a picturesque introduction to Rotterdam's waterfront. Reddit

Deep Dives

In-depth insights and expert knowledge

A Glimpse into History

Hotel New York stands proudly in a building with a rich past, once serving as the headquarters of the Holland America Line (HAL). This iconic structure, built in 1917, was the nerve center for the company that transported millions of emigrants from Europe to America. The hotel has masterfully preserved this heritage, weaving historical elements into its modern design.

Walking through the hotel, you'll notice nods to its maritime legacy. The stylish design and carefully chosen original pieces in each room evoke the grandeur of a bygone era. It’s this blend of history and contemporary chic that gives Hotel New York its unique and captivating atmosphere, making it more than just a place to stay, but a destination in itself. Reddit

Travelers often remark on the 'amazing building' and its 'historic but new feeling,' appreciating how the hotel has been transformed from an office building into a collection of great rooms with great views. This thoughtful renovation ensures that guests can experience a piece of Rotterdam's significant history while enjoying modern comforts. Reddit

Dining Experiences: Highs and Lows

The restaurant at Hotel New York aims for a chic, laid-back brasserie feel, offering maritime-inspired cuisine. While the ambiance and service from attentive staff can be excellent, the food quality has been a point of contention for some guests. Starters and sides often receive praise, but main courses have occasionally fallen short of expectations, with dishes like tuna steak being served too raw or chicken not being finished by diners. Reddit

Despite some culinary critiques, the hotel staff often go the extra mile for special occasions. For instance, a requested birthday candle was thoughtfully brought out even when dessert was skipped. The bar area, while popular, can experience long queues, and hotel guests have sometimes found themselves waiting alongside non-guests, which can be a minor frustration. Reddit

For a more relaxed dining experience, guests can explore nearby options like the Foodhallen, which offers a variety of casual eateries. However, for those seeking the Hotel New York experience, booking well in advance is crucial to secure a table and manage expectations regarding the menu. Reddit

Room Comforts and Views

Hotel New York offers stylish and spacious rooms, each uniquely decorated with original pieces that contribute to its distinctive charm. A significant draw for many guests is the potential for lovely room views, particularly those overlooking the iconic Erasmus Bridge. This scenic outlook can significantly enhance the overall stay, providing a picturesque backdrop to your visit. Reddit

However, comfort levels can vary, especially concerning room temperature. Some guests have noted that the heating in their rooms was not sufficient, even in cooler months like April, leading to a less comfortable experience. It's advisable for visitors to pack extra warm clothing to wear inside their rooms to ensure they stay cozy throughout their stay. Reddit

The hotel's spaciousness and unique decor are consistently praised, making each room feel special. Despite the occasional heating issue, the overall room experience is generally positive, with many guests appreciating the thoughtful design and the opportunity to wake up to beautiful city or river views. Reddit

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