Bon Voyage
A giant suitcase-shaped Disney store offering thousands of park-exclusive souvenirs, accessible without a park ticket.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, relaxed shopping
Bon Voyage
Best Time
Fewer crowds, relaxed shopping
Highlights
Must-see attractions
A giant suitcase-shaped Disney store offering thousands of park-exclusive souvenirs, accessible without a park ticket.
"The largest official Disney store outside the parks, packed with souvenirs, but often exceedingly crowded."
🎯 Book Ahead if Possible
Due to COVID-19, online reservations might be needed. Check for availability to avoid long queues . :ticket:
🛍️ Souvenir Paradise
Find park-exclusive items, plush toys, stationery, and more. Great for gifts!
Highlights
Discover the most iconic attractions and experiences
Giant Suitcase Exterior
Tokyo Disneyland Gateway
An iconic, eye-catching store shaped like a giant suitcase, setting the magical tone before you even enter.
Extensive Merchandise
Inside the store
Discover thousands of Disney items, including park-exclusive souvenirs, apparel, and collectibles.
Exceptional Customer Service
Customer service desk
Experience heartwarming service, with staff going above and beyond to assist shoppers, even with online orders .
Plans like a pro.
Thinks like you
Planning Your Visit
Beat the Crowds
Souvenir Hunting
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Book Ahead if Possible
Due to COVID-19, online reservations might be needed. Check for availability to avoid long queues. :ticket:
🛍️ Souvenir Paradise
Find park-exclusive items, plush toys, stationery, and more. Great for gifts!
🚶♂️ Entrance vs. Exit
Entrance is on the Disneyland side, exit towards Maihama Station. Staff can guide you.
✨ Embrace the Magic
The store's design immerses you in Disney magic. Enjoy the atmosphere!
Tips
from all over the internet
🎯 Book Ahead if Possible
Due to COVID-19, online reservations might be needed. Check for availability to avoid long queues. :ticket:
🛍️ Souvenir Paradise
Find park-exclusive items, plush toys, stationery, and more. Great for gifts!
🚶♂️ Entrance vs. Exit
Entrance is on the Disneyland side, exit towards Maihama Station. Staff can guide you.
✨ Embrace the Magic
The store's design immerses you in Disney magic. Enjoy the atmosphere!
💖 Seek Out Staff Help
Employees are known for exceptional service, going the extra mile for shoppers.
What Travellers Say
Reviews Summary
Bon Voyage is a visually stunning Disney store, celebrated for its unique suitcase design and extensive collection of park merchandise. While the atmosphere is magical and the staff are exceptionally helpful, the store is frequently overcrowded, which can detract from the shopping experience. It's a worthwhile visit for dedicated Disney fans seeking unique souvenirs, provided they can navigate the bustling crowds.
"Bon Voyage, one of the biggest Disney shops in Japan, is located on the Tokyo Disneyland Gateway leading from JR Maihama Station to Tokyo Disneyland.
There are about 4,000 different kinds of items sold at Bon Voyage including items sold inside Tokyo Disneyland and Tokyo DisneySea, such as plush toys, stationery, and confections. Guests can shop in this large store filled with fascinating items in a fun atmosphere.
Bon Voyage (meaning “have a nice trip” in French)"
Raman Baath
"TL;DR Review:
Bon Voyage is a well-designed and visually striking Disney store, shaped like a giant suitcase and packed with official Disney souvenirs. The merchandise selection is solid, making it a great stop for Disney fans. However, the store is exceedingly crowded, making browsing uncomfortable and limiting the overall shopping experience. If you’re a Disney enthusiast, it’s worth braving the crowds—otherwise, it may be best to admire from afar. Rating: 3/5.
Full Review:
Bon Voyage at Tokyo Disney Resort is a thematic success, boasting an eye-catching suitcase-shaped exterior and a well-curated selection of Disney merchandise. As the largest official Disney store outside the parks, it carries an array of souvenirs, apparel, accessories, and limited-edition collectibles—everything you’d expect from a flagship Disney retail location.
The design is excellent, immersing visitors in the magic of Disney before they even step inside. The attention to detail in both the layout and presentation is commendable, creating an experience that feels like an extension of the theme parks rather than just another retail space.
However, the biggest drawback is the sheer crowd density. While Tokyo is no stranger to packed spaces, Bon Voyage takes it to another level. The store is frequently overcrowded, making it difficult to navigate, let alone browse comfortably. If you’re someone who values a relaxed shopping experience, this may not be for you.
For the dedicated Disney fan, the selection and atmosphere may justify the wait and the tight quarters. But for the more casual visitor, it quickly becomes a test of patience rather than an enjoyable shopping experience. It reminded me of my visit to the Nintendo store—an impressive place that I simply couldn’t stomach for too long due to the overwhelming number of people.
Ultimately, Bon Voyage is worth visiting for the design and selection alone, but the crowd levels significantly detract from the experience. If you can handle the sardine-like conditions, it’s a fantastic Disney souvenir stop. Otherwise, you might be better off exploring other official Disney retail locations with a little more breathing room."
Daniel Yoon
"We had the best experience in this store.
We were trying to buy a bag (Marie from Aristocats) that was sadly already sold out in the store. I was heartbroken but we were informed that we would be able to purchase the bag online.
We were having trouble navigating the online store and we had the pleasure to encounter the nicest and most helpful employee (I believe her name was Rie Obho, apologies if I am mistaken) who took about 30 minutes to help us find and order the bag. She walked us through the entire process and went above and beyond to accommodate us. I have never experienced service as wonderful as this anywhere before.
Miss Ohbo, thank you very much for making our visit so special and emotional in the best way possible. I will never forget your kindness and patience. You are truly an angel and I cannot thank you enough for your help!"
Kiana Sommerfeld
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Bon Voyage is conveniently located on the Tokyo Disneyland Gateway, a short walk from JR Maihama Station. Follow the signs towards Tokyo Disneyland, and you'll find the iconic suitcase-shaped store on your left.
No, Bon Voyage is located outside the main gates of Tokyo Disneyland, on the path leading from Maihama Station. This means you can shop for Disney merchandise without needing a park ticket.
Yes, absolutely! Bon Voyage is designed as an official Disney merchandise store accessible to everyone, whether you have a park ticket or not. It's a great option for picking up souvenirs before or after your park visit.
The most common way to reach Bon Voyage is via the JR Keiyo Line or JR Musashino Line to Maihama Station. From there, it's a short walk. Taxis are also available at Maihama Station.
While there isn't dedicated parking directly at Bon Voyage, there are large parking facilities available at Tokyo Disneyland and Tokyo DisneySea. If you are driving, you can park there and walk to the store.
🎫 🎫 Tickets & Entry
No, you do not need a ticket to enter Bon Voyage. It is an official Disney merchandise store located outside the park gates, making it accessible to all visitors.
Opening hours can vary, but Bon Voyage typically opens around 8:00 AM and closes around 9:00 PM. It's always best to check the official Tokyo Disney Resort website for the most up-to-date hours, especially during holidays or special events.
In the past, due to COVID-19, online reservations were sometimes required to manage crowds. It's advisable to check the official Tokyo Disney Resort website for any current reservation policies before your visit.
Your park ticket is for entry into Tokyo Disneyland or Tokyo DisneySea. Bon Voyage is outside the park, so a park ticket is not needed for entry into the store itself.
No, there is no admission fee to enter Bon Voyage. It is a retail store, and you only pay for the merchandise you wish to purchase.
🎫 🛍️ Shopping & Merchandise
Bon Voyage offers a vast selection of approximately 4,000 different kinds of items. This includes plush toys, stationery, apparel, accessories, confections, and exclusive merchandise also sold inside Tokyo Disneyland and Tokyo DisneySea.
Yes, Bon Voyage carries many items that are also sold inside Tokyo Disneyland and Tokyo DisneySea. It's a great place to find park-exclusive souvenirs if you can't make it into the parks or missed something you wanted.
If an item is sold out in-store, staff may be able to assist you with purchasing it online. One visitor had a great experience where an employee helped them order a sold-out bag online.
Bon Voyage is described as one of the biggest official Disney shops in Japan and the largest official Disney store outside the parks at Tokyo Disney Resort.
Yes, Bon Voyage often features limited-edition collectibles and seasonal merchandise, in addition to the regular park offerings. It's worth checking for any special releases during your visit.
🎫 ⭐ Experience & Atmosphere
The store is designed to immerse visitors in the magic of Disney, with an eye-catching suitcase-shaped exterior and a well-curated, fun atmosphere inside. It feels like an extension of the theme parks.
Yes, Bon Voyage is frequently described as exceedingly crowded, making browsing uncomfortable at times. Visiting during off-peak hours or weekdays is recommended to avoid the densest crowds.
The store's most striking feature is its exterior, shaped like a giant, thematic suitcase. The interior design also pays great attention to detail, creating an immersive Disney experience.
The unique suitcase exterior makes for a great photo opportunity. Inside, the well-designed displays also offer visually appealing backdrops for Disney fans.
Bon Voyage offers a larger selection and a more immersive theme park-like atmosphere compared to typical Disney Stores. However, the crowd density can be a significant difference.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
Be prepared for crowds, as it can get very busy, which might be challenging with young children. Visiting early in the morning or during less busy times is highly recommended. The helpful staff are also a great asset; if you're looking for a specific item, don't hesitate to ask for assistance, as they are known for their exceptional service.
🎁 Souvenir Hunters
Pro-tip: If you can't find an item in-store, inquire about online purchasing options. As one reviewer shared, a helpful employee assisted them in ordering a sold-out bag online, showcasing the store's commitment to customer satisfaction.
✈️ Day-Trippers & Travelers
It's an excellent first or last stop on your Tokyo itinerary. You can grab unique Disney items before heading to other attractions or as a final souvenir haul before departing. Just be mindful of the potential crowds and plan your visit accordingly to maximize your time.
Deep Dives
In-depth insights and expert knowledge
The Iconic Suitcase Design
This suitcase motif isn't just for show; it perfectly encapsulates the idea of embarking on a journey, whether it's a trip to the Disney parks or a personal adventure. It serves as a memorable landmark and a popular spot for photos, making it a highlight for many visitors. The design effectively blends functionality with fantasy, offering a unique retail environment that feels like an extension of the Disney magic itself.
Navigating the Crowds
To mitigate this, strategic timing is key. Arriving early in the morning, especially on weekdays, is highly recommended. Visiting during off-peak hours or later in the evening, after most park-goers have left, can also offer a slightly less crowded experience. Some reviews suggest checking for online reservation systems that might be implemented to manage visitor flow, particularly during busy periods.
Despite the crowds, many visitors find the extensive merchandise selection and the unique atmosphere worth braving the packed aisles. The staff's dedication to providing excellent service, even in busy conditions, is also a significant positive, with instances of employees going above and beyond to assist shoppers.
The Treasure Trove of Merchandise
For many, the allure of Bon Voyage lies in its ability to offer park-exclusive items outside the park gates. This is particularly beneficial for those who may not have the time to explore both parks thoroughly or for those who missed out on a specific item during their park visit. The store is a prime destination for finding unique collectibles and gifts that capture the magic of Tokyo Disney Resort.
Beyond the sheer quantity, the presentation and curation of the merchandise contribute to the store's appeal. Items are displayed in a way that enhances the magical atmosphere, making the shopping experience feel like an adventure in itself. The store's commitment to stocking a diverse range of products ensures there's something for every Disney fan, from classic characters to more recent releases.
Social
from TikTok, Instagram & Reddit