Sunter Lake
A warm hotel known for its exceptional hospitality, featuring a pool, tennis courts, and a 24/7 cafe, conveniently located near dining and JIS.

Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Quieter breakfast experience
Sunter Lake
Best Time
Quieter breakfast experience

Highlights
Must-see attractions
A warm hotel known for its exceptional hospitality, featuring a pool, tennis courts, and a 24/7 cafe, conveniently located near dining and JIS.
"The outstanding hospitality and friendly staff truly make the difference, ensuring a memorable and welcoming stay."
🤝 Exceptional Service
Staff are consistently praised for being polite, attentive, and helpful. They truly make the difference!
🍳 Breakfast Strategy
Breakfast can be busy 8-9 AM during peak season. Consider dining slightly earlier or later.
Highlights
Discover the most iconic attractions and experiences

Warm Welcome & Attentive Staff
Experience genuine hospitality with friendly, accommodating staff ready to assist. They make the stay memorable.

Diverse Breakfast Buffet
Enjoy a rich and varied breakfast with both local and continental options to start your day.

Relaxing Poolside Ambiance
Unwind by the outdoor pool, a perfect spot for relaxation amidst the hotel's amenities.
Plans like a pro.
Thinks like you
Planning Your Visit
Embrace the Hospitality
Breakfast Buzz & Beyond
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🤝 Exceptional Service
Staff are consistently praised for being polite, attentive, and helpful. They truly make the difference!
🍳 Breakfast Strategy
Breakfast can be busy 8-9 AM during peak season. Consider dining slightly earlier or later.
🚗 Concert Shuttle
Utilize the shuttle service to Jakarta International Stadium (JIS) for events.
✨ Room Service Note
Some guests reported inconsistencies with room service cleanliness and restocking.
Tips
from all over the internet
🤝 Exceptional Service
Staff are consistently praised for being polite, attentive, and helpful. They truly make the difference!
🍳 Breakfast Strategy
Breakfast can be busy 8-9 AM during peak season. Consider dining slightly earlier or later.
🚗 Concert Shuttle
Utilize the shuttle service to Jakarta International Stadium (JIS) for events.
✨ Room Service Note
Some guests reported inconsistencies with room service cleanliness and restocking.
What Travellers Say
Reviews Summary
Guests consistently praise Sunlake Waterfront Hotel for its exceptional hospitality and friendly staff, who make every visit memorable. While the hotel's amenities and decor show some age, the outstanding service and convenient location, especially for events at JIS, make it a highly recommended stay. Some minor inconsistencies in room service were noted, but these are often overshadowed by the positive guest experience.
"I had an amazing two night stay! The hotel is conveniently located near the culinary area, and the shuttle service to JIS was a huge help during the concert. The staff were super friendly and accommodating, and the room was topnotch special thanks to Mr. Triyanto. The breakfast buffet had a wide variety of options, and to top it off, I even got a free room upgrade. Thank you, Sunlake! Can’t wait to come back on my next trip to Jakarta 💚💚💛"
Gek Udayani
"Excellent stay at the Sunlake Waterfront. A very beautiful hotel with a wide range of services. Warm and typical welcome, with friendly and attentive staff. Great sense of hospitality, always responsive. Relaxation area, swimming pool, restaurant... Rich and varied breakfast, offering both local spicy to very spicy dishes as well as continental options. The hotel could use a little refresh, but this is more than made up for by the outstanding hospitality. Thank you for this wonderful stay"
Djamila Hamdi
"Title :
A Relaxing and Memorable Stay
Isi :
I recently stayed at this property and had an amazing experience. The staff were friendly and always ready to help, making me feel truly welcome. The room was clean, spacious, and well-equipped, with a comfortable bed that ensured a good night’s sleep. The location was perfect—close to attractions yet peaceful at night. Breakfast had a good variety of options, and everything tasted fresh. I would definitely recommend this place to anyone looking for a comfortable and enjoyable stay."
Dian Pratama
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The most convenient way to reach Sunlake Waterfront Hotel from Soekarno-Hatta International Airport (CGK) is by taxi or ride-sharing service, which typically takes 30-60 minutes depending on traffic. Some guests have mentioned utilizing shuttle services for specific events like concerts at JIS.
Yes, the hotel offers parking facilities for guests. It's advisable to confirm availability and any potential charges with the hotel directly upon booking.
Ride-sharing apps like Grab and Gojek are very popular and convenient for getting around Jakarta. Taxis are also readily available. For specific events, the hotel may offer shuttle services.
While not directly on a major train line, the hotel is accessible by road. Ride-sharing services make it easy to connect to public transport hubs if needed.
It's best to contact the hotel directly to inquire about airport transfer services, as this may be an additional service they provide or can arrange.
🎫 🎫 Tickets & Entry
Yes, it is highly recommended to book your stay in advance, especially during peak seasons or if you plan to attend events at nearby venues like JIS.
Standard check-in time is usually in the afternoon (e.g., 2:00 PM) and check-out time is around noon (e.g., 12:00 PM). It's always best to confirm the exact times with the hotel when booking.
The hotel occasionally offers packages, including free room upgrades as mentioned by guests. Keep an eye on their official website or booking platforms for current promotions.
Late check-out may be available upon request and is subject to availability and potential fees. It's advisable to arrange this with the front desk in advance.
Access to the outdoor pool and other guest facilities is typically included with your room booking.
🎫 🏨 Onsite Experience
The hotel features 3 eateries, a 24/7 cafe, tennis courts, an outdoor pool, and a relaxation area.
Yes, families often have a great time. The hotel's amenities and friendly staff contribute to an enjoyable family stay.
Complimentary Wi-Fi is generally available for guests. It's recommended to check with the hotel for specific details on speed and coverage.
While not explicitly mentioned in all reviews, the hotel does offer a relaxation area and tennis courts, suggesting a focus on leisure and activity. It's best to confirm fitness center availability directly.
Rooms are generally described as clean and spacious, with comfortable beds ensuring a good night's sleep. However, some guests have noted minor issues with room service cleaning.
🍽️ 🍽️ Food & Dining
The hotel has 3 eateries and a 24/7 cafe, offering a variety of options. The breakfast buffet is particularly noted for its wide selection of local and continental dishes.
The breakfast buffet typically includes a range of options that can cater to different dietary preferences. It's advisable to inquire with the restaurant staff for specific vegetarian or vegan choices.
The breakfast buffet is rich and varied, with both local spicy dishes and continental options. Be aware it can be busy between 8-9 AM during peak season.
Yes, the hotel has a 24/7 cafe, and room service is available. However, some guests have reported inconsistencies with room service quality.
The hotel is conveniently located near a culinary area, offering plenty of external dining choices.
📸 📸 Photography
The outdoor pool area offers a pleasant backdrop. The hotel's waterfront location might also provide scenic views, especially during sunrise or sunset.
Yes, you can generally take photos in the hotel's dining areas, especially during breakfast to capture the spread. Be mindful of other guests' privacy.
Some rooms may offer views of the lake or surrounding areas. Requesting a room with a specific view when booking might enhance your photographic opportunities.
Early mornings for softer light and fewer crowds, or late afternoons for golden hour, would be ideal for capturing the hotel and its surroundings.
While using the shuttle, focus on capturing the event itself. The hotel's proximity to JIS is more about convenience than photo opportunities at the hotel during event times.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
Consider planning your meals, especially breakfast, to avoid the busiest times if you have young children who might get restless in crowds. The hotel's proximity to attractions and potential shuttle services for events can also add convenience for families exploring Jakarta.
✈️ Business Travelers
Ensure you confirm Wi-Fi reliability and any business facilities you might need directly with the hotel. The proximity to a culinary area also means easy access to diverse dining options for business dinners.
🎶 Concert & Event Goers
Book well in advance, as rooms are likely to fill up quickly when major events are scheduled at JIS. The hotel's location also means you're close to other amenities and dining options should you need them.
Deep Dives
In-depth insights and expert knowledge
The Sunlake Hospitality Difference
This focus on service means that even if the hotel isn't the newest, the human element makes a significant impact. From the moment you arrive to your departure, expect a high level of care and responsiveness. This is particularly evident during busy periods, where staff like Nadia have been noted for their professionalism and grace under pressure.
For travelers seeking a place where they are treated like welcomed guests rather than just another booking, Sunlake Waterfront Hotel delivers. The sense of hospitality is a key reason why many guests express a desire to return on their next visit to Jakarta.
Navigating the Breakfast Experience
However, it's important to be aware of the peak times. During weekends and holiday seasons, the breakfast area can become quite busy, particularly between 8 AM and 9 AM. For those who prefer a more relaxed dining experience, arriving slightly earlier or later can make a significant difference.
While the variety is appreciated, the quality is generally described as decent rather than exceptional. The main takeaway is the sheer range of choices available, catering to diverse palates.
Understanding Room Service and Maintenance
Specific issues mentioned include dusty tables and a failure to replace essential items like stirrers and sugar packets, even after reminders. One guest noted that only one of two requested towels was replaced. Despite complaints to management, these issues persisted for some during longer stays.
This feedback suggests that while the hotel excels in hospitality, there might be room for improvement in the consistency of housekeeping and room service standards. Travelers who prioritize immaculate room upkeep might want to manage their expectations or communicate specific needs clearly to the staff.
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from TikTok, Instagram & Reddit