
Wing On Department Store Jordan
A historic Hong Kong department store offering a diverse marketplace of international and local goods, from fashion to food, with a unique basement ca...

Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, relaxed shopping

Wing On Department Store Jordan
Best Time
Fewer crowds, relaxed shopping

Highlights
Must-see attractions
A historic Hong Kong department store offering a diverse marketplace of international and local goods, from fashion to food, with a unique basement cafe.
"It's a local experience with good deals, but be mindful of return policies."

🛍️ Explore the Basement Cafe
Don't miss the unique cafe in the basement for herbal coffee and baked goods! :coffee:
💰 Look for Sales
Wing On often has good sales, offering deals on quality European, Japanese, and Chinese goods. :moneywithwings:

Highlights
Discover the most iconic attractions and experiences

Diverse International Brands
Multiple Floors
Discover a wide array of European, Japanese, and Chinese brands across cosmetics, fashion, and home goods.

Basement Food Hall
Basement
Explore packaged foods, snacks, dried goods, and a unique cafe serving herbal coffee and baked treats.

Home and Kitchen Appliances
Upper Floors
Find a good selection of both small and large appliances, often at competitive prices.
Plans like a pro.
Thinks like you
Planning Your Visit
Understand the Department Store Model
Navigating Returns and Sales
Best Times
Insider Tips
from TikTok, Instagram & Reddit
I need some shopping recommendation for a chinese reversible silk jacket
🛍️ Explore the Basement Cafe
Don't miss the unique cafe in the basement for herbal coffee and baked goods! :coffee:
💰 Look for Sales
Wing On often has good sales, offering deals on quality European, Japanese, and Chinese goods. :moneywithwings:
🧐 Understand Store Structure
It's a collection of smaller shops, not a single store. Quality and prices vary. :mag:
⚠️ Be Cautious with Returns
Some shoppers report difficult return experiences. Check policies carefully. :warning:
Tips
from all over the internet
🛍️ Explore the Basement Cafe
Don't miss the unique cafe in the basement for herbal coffee and baked goods! :coffee:
💰 Look for Sales
Wing On often has good sales, offering deals on quality European, Japanese, and Chinese goods. :moneywithwings:
🧐 Understand Store Structure
It's a collection of smaller shops, not a single store. Quality and prices vary. :mag:
⚠️ Be Cautious with Returns
Some shoppers report difficult return experiences. Check policies carefully. :warning:
What Travellers Say
Reviews Summary
Wing On Department Store Jordan offers a diverse shopping experience with a wide range of goods and reasonable prices, especially during sales. However, some visitors have encountered difficulties with the return process, suggesting a need for careful attention to individual vendor policies. The basement food hall and unique cafe are notable highlights.
"For people not from Hong Kong, let me explain that Hong Kong department stores are not run the same as those in Canada, the USA, or Europe. Wing On and Sogo, a higher end department store, are made up of many smaller stores, each selling its own wares within the larger umbrella of the department store. Wing On seems to serve a middle class market and has a good selection of quality European, Japanese, and Chinese goods ranging from cosmetics, fashion, home goods and even small and large appliances. The basement sells packaged foods. Wing On is a pleasant shopping experience. They have good sales and I've scored some good deals here."
Helen N
"One of the oldest local departmental stores in HK. This one is the original but is not outdated in terms of its layout and design. The store holds many international brands and are franchised including cosmetics, clothing, sportswear and kitchen. It is a large departmental store and has 7 floors! The basement is the section that contains tidbits, snacks, dried foods and frozen foods as well.
The prices are reasonable and I would even consider it cheaper than other competitor supermarkets and departmental stores.
This is one place you should visit if you have not been to it before."
Alan Teo
"I come here a lot because they’ve got a great variety of imported goods. But after today, I’m honestly rethinking if I even want to come back. I was just trying to return something I’d bought earlier the same day, and the whole experience left such a bad taste in my mouth.
When the “manager” came over, she asked if I wanted store credit instead of a refund. I said no, and suddenly her attitude did a full 180, like I’d just personally offended her or something. Then she starts accusing me of not having the credit card receipt… even though I’d literally handed everything from my purchase, including all receipts, to her colleague before she even got there. I hadn’t touched the bag since I brought it, so how could it be missing?
What really got me was how she would not let it go. She just kept repeating, over and over, “I can’t process your return without the credit card receipt” and no matter how many times I said I’d given her everything I had, she just kept coming back to the same line like a broken record. Only after she finally consulted her colleague did she suddenly “realize” she could just print it again… and what do you know, she was then able to process my return...
Honestly, the whole thing felt like she was trying to strong-arm me into keeping my purchase and giving up on the return. I get that business is tough and the economy’s bad, but taking it out on customers like that? Wild."
A L
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Wing On Department Store Jordan is easily accessible via public transport. The nearest MTR station is Jordan Station (Tsuen Wan Line and West Rail Line), with multiple exits leading directly to or very close to the store. Buses also frequently serve the area. :bus: :train:
Yes, there are several public car parks in the vicinity of Wing On Department Store Jordan. However, parking in Jordan can be expensive and spaces can be limited, especially during peak hours. :car:
Wing On Department Store Jordan typically opens around 10:00 AM and closes around 9:00 PM, though hours can vary slightly by floor and for specific shops within the department store. It's always a good idea to check their official website or call ahead for the most up-to-date information. :clock1:
While the store has multiple floors, accessibility can be a concern for some visitors. Elevators are available, but navigating between the various independent shops within the department store might present challenges. :wheelchair:
Absolutely! You can take the MTR Tsuen Wan Line from Hong Kong Island directly to Jordan Station. The journey is quick and convenient. :train:
🎫 🎫 Tickets & Entry
No, there is no admission fee to enter Wing On Department Store Jordan. It is a retail establishment, and you can browse freely. You only pay for the items you wish to purchase. :free:
Wing On may offer loyalty programs or special promotions for frequent shoppers. It's advisable to inquire at the customer service desk or check their in-store displays for details on any available membership benefits. :card_index:
Return policies can vary significantly between the individual shops within Wing On. Some reviews suggest potential difficulties with returns, so it's crucial to clarify the specific return policy with the vendor at the time of purchase. :incoming_envelope:
While some larger department stores may have currency exchange services, it's not a guaranteed feature at Wing On. For currency exchange, it's best to use authorized money changers or banks. :money_exchange:
Wing On frequently hosts sales and promotions, especially during festive seasons. Keep an eye on their in-store signage or local event listings for announcements. :tada:
🎫 🛍️ Shopping & Products
Wing On offers a vast selection, including cosmetics, fashion apparel, sportswear, home goods, kitchenware, small and large appliances, and packaged foods in the basement. :shopping_bags:
Given its mix of international and Chinese goods, it's possible to find traditional Chinese clothing or silk items. A Reddit user specifically inquired about reversible silk jackets, suggesting such items might be available. It's best to explore the apparel sections. :kimono:
Many reviews suggest that Wing On offers reasonable prices, with some considering it cheaper than other competitor supermarkets and department stores. They are also known for good sales. :dollar:
Yes, Wing On is known for having a great variety of imported goods, catering to a diverse customer base. :globewithmeridians:
The basement food hall is unique for its packaged foods and cafe. For apparel, explore the various independent shops for international and local brands. Home goods and appliances also offer a good range. :gift:
🍽️ ☕ Food & Dining
Yes, there is a cafe located in the basement of Wing On Department Store Jordan. They are known for their unique coffee blends, including those mixing Chinese herbs, and also offer bakery items. :coffee:
The basement section is a treasure trove of packaged foods, snacks, dried foods, and frozen foods. It's a great place to pick up local treats and ingredients. :ramen:
While the cafe offers unique drinks and baked goods, one reviewer noted that offering more seating would enhance the experience. It's possible seating is limited. :chair:
Wing On primarily focuses on a mix of local and imported packaged goods. For a wide range of international cuisine, you might need to explore restaurants outside the department store. :forkandknife:
The basement food hall offers various packaged snacks and treats, and the cafe provides baked goods, making it suitable for quick bites. :cookie:
📸 📸 Photography
Generally, photography is permitted for personal use in most areas of department stores. However, it's always respectful to avoid photographing specific displays or individuals without permission, and to be mindful of other shoppers. :camera:
The diverse range of products and the unique basement food hall can offer interesting visual opportunities. The mix of international and local goods provides a colorful backdrop. :art:
Professional photography or commercial shoots typically require prior authorization from the store management. For casual visitor photos, it's usually not an issue. :film_projector:
Yes, taking photos of the exterior of the building is perfectly fine and can capture the essence of this historic establishment. :building_construction:
The basement food hall with its array of packaged goods and the cafe area can be quite visually appealing. Also, the displays of cosmetics and home goods on various floors offer colorful compositions. :sparkler:
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
💰 Budget Travelers
🛍️ Shoppers Seeking Unique Finds
Deep Dives
In-depth insights and expert knowledge
The Unique Department Store Model
This structure offers a unique shopping experience where you can discover niche products and brands that might not be found in more standardized retail environments. While it can be a treasure trove for shoppers seeking variety, it's wise to be aware of the individual shop's policies, especially concerning returns or exchanges, as highlighted by some customer experiences.
Navigating this multi-vendor environment requires a bit of exploration. Take your time to wander through the different floors and sections, as you might stumble upon unexpected finds. The basement, in particular, is noted for its food offerings, including a unique cafe that blends Chinese herbs with coffee, and a wide selection of packaged snacks and dried goods.
Navigating Returns and Customer Service
It's important to remember that each shop within Wing On operates somewhat independently. Therefore, the attitude and efficiency of staff, as well as the strictness of return policies, can differ greatly from one stall to another. While many shoppers find the prices reasonable and the selection excellent, being prepared for potential hurdles with returns can save you frustration. Always clarify the return process and keep all your receipts and original packaging.
Despite these potential issues, many visitors still find Wing On to be a pleasant shopping experience with good sales. The key is to approach your shopping with awareness of the store's unique structure and to be proactive in understanding the terms and conditions of your purchase.
Culinary Delights in the Basement
In addition to their innovative coffee creations, the cafe also serves a selection of baked goods, making it a perfect spot for a quick treat or a light refreshment while exploring the store. While one reviewer suggested that more seating would be beneficial, the unique offerings make it a worthwhile stop for those seeking something different from the usual cafe fare.
This basement food section provides a glimpse into local tastes and culinary creativity, offering a convenient place to grab a bite or pick up local delicacies. It adds another layer of appeal to the department store, making it a place where you can shop for essentials and discover unique food experiences.
Social
from TikTok, Instagram & Reddit