Rilakkuma Café Tsim Sha Tsui
A cozy, 'hole-in-the-wall' shop packed with authentic Rilakkuma merchandise, especially plush toys imported from Japan.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, more relaxed browsing
Rilakkuma Café Tsim Sha Tsui
Best Time
Fewer crowds, more relaxed browsing
Highlights
Must-see attractions
A cozy, 'hole-in-the-wall' shop packed with authentic Rilakkuma merchandise, especially plush toys imported from Japan.
"Glad to have found what we were looking for; the owner is clearly very passionate about Rilakkuma. "
🎯 Look for the real entrance!
The store is small and the Google Maps photo is from Japan. Look for the actual shop entrance to avoid confusion.
💬 Inquire about stock in person
If you're looking for specific items, visiting in person might be more effective than relying on online communication.
Highlights
Discover the most iconic attractions and experiences
Rilakkuma Soft Toy Collection
Main display area
Discover a delightful array of Rilakkuma plushies, often sourced directly from Japan. A must-see for collectors!
Unique Japanese Merchandise
Shelves and display cases
Beyond plushies, find a curated selection of Rilakkuma stationery, accessories, and other hard-to-find Japanese goods.
Plans like a pro.
Thinks like you
Planning Your Visit
Manage Expectations: It's a Small Gem
Order with Caution & Check Hours
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Look for the real entrance!
The store is small and the Google Maps photo is from Japan. Look for the actual shop entrance to avoid confusion.
💬 Inquire about stock in person
If you're looking for specific items, visiting in person might be more effective than relying on online communication.
🧸 Focus on plushies
This shop specializes in Rilakkuma soft toys, so expect a great selection of plushies.
⏰ Verify business hours
Google Maps hours may not be accurate. It's best to confirm opening times before your visit.
Tips
from all over the internet
🎯 Look for the real entrance!
The store is small and the Google Maps photo is from Japan. Look for the actual shop entrance to avoid confusion.
💬 Inquire about stock in person
If you're looking for specific items, visiting in person might be more effective than relying on online communication.
🧸 Focus on plushies
This shop specializes in Rilakkuma soft toys, so expect a great selection of plushies.
⏰ Verify business hours
Google Maps hours may not be accurate. It's best to confirm opening times before your visit.
What Travellers Say
Reviews Summary
This Rilakkuma merchandise store is a small but passionate haven for fans, offering a curated selection of Japanese goods, especially plush toys. While the owner is friendly and the stock unique, potential visitors should be aware of the store's compact size and occasional issues with online order communication and customer service responsiveness. +1
"This is a hole in the wall store- the shop front photo on google maps is from Japan and isn’t reflective of what the store looks like. The owner is clearly very passionate about Rilakkuma and has stock coming in from Japan. This store specialises in the soft toys over other goods. Glad to have found what we were looking for."
Claudia Chan
"The phone no. is like a fake number, when you call/text to ask about your order, no one ever reply，I was trying to follow up on when would my product be delivered as the status sits as “on the way” forever"
dumbo bambi
"The shop is small!
But the lady is very friendly!
It's packed with goodies!"
徐小如
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The Rilakkuma Cafe is located in Tsim Sha Tsui. Public transport, particularly the MTR, is the most convenient way to reach the area. Alight at Tsim Sha Tsui station and follow signs for local street directions.
Finding the cafe can be a bit tricky as it's described as a 'hole in the wall' store. The Google Maps photo might be misleading, so look for the actual shop entrance.
The MTR is highly recommended for getting to Tsim Sha Tsui. It's efficient and connects to most parts of Hong Kong.
🎫 🎫 Tickets & Entry
No tickets are required for entry. It's a retail store, so you can browse freely. However, be aware that the store is small.
The business hours provided on Google Maps may not always be accurate. It's advisable to verify the current opening times directly or by visiting during typical retail hours.
There is no admission fee to enter the Rilakkuma Cafe Tsim Sha Tsui. It operates as a retail shop selling merchandise.
🎫 🛍️ Shopping & Merchandise
You can find a variety of Rilakkuma merchandise, with a strong focus on soft toys and plushies. They also stock other goods like stationery and accessories, often imported from Japan.
Yes, the owner is passionate about Rilakkuma and stocks items, with many coming directly from Japan, suggesting authenticity.
While there might be an official website, some customers have reported issues with online order follow-ups and customer service responsiveness.
Some customers have experienced damaged product arrivals and found that the official website does not respond to emails regarding such issues.
🎫 ❓ Customer Service & Issues
Customer service experiences can be mixed. While some find the owner friendly, others have reported unresponsive phone numbers and email addresses for order inquiries or issues.
If you encounter issues with your order, such as delays or damaged items, reaching out via the official website has been reported as ineffective by some customers.
For specific items, visiting in person might be your best bet. However, be prepared for potential communication challenges if you need to follow up on an order.
For Different Travelers
Tailored advice for your travel style
🧸 Rilakkuma Enthusiasts & Collectors
Tip: If you're hunting for a specific item, try to visit in person. While online communication can be spotty, the owner's passion means they often have a great variety of stock.
🎁 Gift Shoppers
Consider: While the store is small, the curated selection ensures you'll find something special. Just be mindful of potential customer service delays if you're ordering online and need timely delivery.
Deep Dives
In-depth insights and expert knowledge
Navigating the Rilakkuma Experience
When planning your visit, it's crucial to manage expectations regarding the store's size and the accuracy of online information. The shop front photo on Google Maps is reportedly from Japan and doesn't reflect the actual Hong Kong location, so be sure to look for the correct entrance. Furthermore, some patrons have noted that the business hours listed online may not always align with the store's actual opening times. It's recommended to confirm these details before making the trip.
For those looking to purchase items, be aware of potential customer service challenges. While the owner is described as friendly, some customers have reported difficulties with order follow-ups and unresponsive communication channels for online orders or issues. This suggests that for critical purchases or inquiries, visiting the store in person might be a more reliable approach, despite the potential for communication gaps.
Sourcing Rilakkuma Treasures
Beyond plushies, the store also stocks a variety of other Rilakkuma-themed goods. This can include stationery items such as notebooks, pens, and stickers, as well as accessories like keychains, bags, and small pouches. The selection is dynamic, with new stock frequently arriving, so repeat visits might reveal different treasures. It’s a place where you can truly immerse yourself in the world of Rilakkuma and find unique souvenirs or gifts.
Social
from TikTok, Instagram & Reddit