Château de Dissay
A renovated 15th-century castle offering luxurious stays, fine dining, and a top-tier spa near Poitiers and Futuroscope.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds at spa
Château de Dissay
Best Time
Fewer crowds at spa
Highlights
Must-see attractions
A renovated 15th-century castle offering luxurious stays, fine dining, and a top-tier spa near Poitiers and Futuroscope.
"Dreamy castle with outstanding spa and food, but service can be inconsistent."
Book Spa & Dining Early
Reservations are a must for the restaurant and spa to secure your preferred time slot. :ticket:
Check for Events
Weddings or private events can sometimes affect restaurant availability. Confirm in advance. :calendar:
Highlights
Discover the most iconic attractions and experiences
Gastronomic Dining
Château Restaurant
Experience Michelin-worthy cuisine with an exceptional wine list for a truly memorable meal.
Luxurious Spa & Pool
Spa Facilities
Indulge in top-notch massages and relax in the beautiful pool, sauna, and steam bath.
Spacious & Comfortable Rooms
Guest Accommodations
Enjoy well-appointed rooms with comfortable beds, perfect for a relaxing family getaway.
Plans like a pro.
Thinks like you
Planning Your Visit
Book Ahead for Dining & Spa
Understand the Experience
Best Times
Insider Tips
from TikTok, Instagram & Reddit
Book Spa & Dining Early
Reservations are a must for the restaurant and spa to secure your preferred time slot. :ticket:
Check for Events
Weddings or private events can sometimes affect restaurant availability. Confirm in advance. :calendar:
Consider Room Amenities
Some rooms may have limited amenities like shower heads. Inquire if this is important to you. :shower:
Spa Access Fee
Note that spa access often incurs a daily fee per person. :euro:
Tips
from all over the internet
Book Spa & Dining Early
Reservations are a must for the restaurant and spa to secure your preferred time slot. :ticket:
Check for Events
Weddings or private events can sometimes affect restaurant availability. Confirm in advance. :calendar:
Consider Room Amenities
Some rooms may have limited amenities like shower heads. Inquire if this is important to you. :shower:
Spa Access Fee
Note that spa access often incurs a daily fee per person. :euro:
What Travellers Say
Reviews Summary
Château de Dissay offers a luxurious experience with a highly praised spa and excellent dining options, particularly for families. However, some guests have encountered significant issues with service consistency, booking management, and even aggressive behavior from management, leading to disappointing experiences.
"We had an unforgettable Christmas holiday at Château de Dissay. Perfectly located near Poitiers and just 10 minutes from Futuroscope, the château offers spacious rooms with comfortable beds.
The staff was outstanding—warm, attentive, and truly kid-friendly, with a flexible children’s menu and great attention to detail for all guests.
The pool and spa were fantastic, and the massages were top-notch—a perfect way to relax for the whole family.
The food was exceptional, with two dining options: a Michelin-worthy gastronomic menu with an excellent wine list and a bistro menu offering equally delicious dishes.
Highly recommended for a relaxing and luxurious family getaway!"
Marine Hagendijk
"I can only speak of my experience at the spa. I booked a massage and an admission to the facilities, which include a beautiful pool, a sauna, and a steam bath. The massage was outstanding and the staff was friendly and welcoming. The place itself, a gorgeous, renovated 15th-century castle, is absolutely dreamy."
Julien Stout
"A Disastrous Celebration at Chateau Dissay
My recent experience at Chateau Dissay was nothing short of disastrous. We had booked the venue for a special celebration, confirming our reservation by phone a week prior. Yet, upon arrival, the staff couldn't locate our booking. This was an incredibly disappointing start to the evening.
Things went from bad to worse when we were seated in the restaurant. We had to place our food order twice, and then, to our surprise, the canapés arrived without any offer of an aperitif. This is a basic upselling technique in hospitality that seemed to be completely overlooked.
The service continued to be abysmal. I ordered a bottle of wine, only to have the food arrive first. Fifteen minutes later, the waiter informed me that the wine was out of stock. This happened not just once, but three times with three different wine selections. Each time, we waited 15 minutes before being told the wine was unavailable. Finally, the waiter brought a completely different wine, far more expensive than our original choice.
After an hour of waiting, with no wine and only the starter on the table, we decided to leave. We were incredibly disappointed and upset. I understand that wine can sometimes be out of stock, but three bottles in a single week suggests a serious lack of stock management. As an F&B manager in a 5-star hotel myself, I expect a certain level of quality and attention to detail, especially at the price point Chateau Dissay commands.
To make matters worse, we were left scrambling to find an alternative place to eat at almost 9:00 PM. This was completely unacceptable.
Overall, Chateau Dissay failed to deliver a basic level of service and left us with a ruined celebration. I would strongly advise against dining at this establishment."
steeve molina
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Château de Dissay is conveniently located near Poitiers, about a 10-minute drive away. You can reach it by car or taxi. Public transport options might be limited, so driving is often the most straightforward method.
Yes, the château is ideally situated just 10 minutes from Futuroscope, making it a great base for families visiting the theme park.
Information on specific parking facilities is not widely available, but as a chateau, it is likely to have ample parking space for guests. It's advisable to confirm directly with the property if you have specific needs.
🎫 🎫 Tickets & Entry
Yes, booking for the spa is highly recommended, and there is often a daily access fee per person. It's best to reserve your slot in advance to guarantee availability.
Château de Dissay offers two dining experiences: a gastronomic menu and a bistro menu, both praised for their delicious dishes. Reservations are essential for both.
While some booking platforms may indicate pet-friendliness, there have been reports of issues upon arrival regarding pets. It's crucial to confirm the pet policy directly with the château before booking.
The restaurant hours can vary, especially if there are private events like weddings. It's essential to check the current operating hours and make a reservation in advance.
🎫 🛏️ Onsite Experience
Rooms are generally described as spacious with comfortable beds, suitable for a relaxing stay. However, some reviews have noted inconsistencies in room cleanliness and amenities.
The spa features a beautiful pool, sauna, and steam bath. Massages are also offered and have been highly praised by guests.
Guest experiences with staff vary. While some reviews highlight outstanding, warm, and attentive service, others mention issues with booking management and service consistency.
Access to the chateau grounds might be restricted during private events like weddings. It's advisable to check if there are any limitations on guest access.
🍽️ 🍽️ Food & Dining
The château offers a Michelin-worthy gastronomic menu and a bistro menu, both featuring delicious dishes. The wine list for the gastronomic menu is also highly regarded.
While wine is available, there have been reports of significant stock issues, with multiple wine selections being unavailable. It's advisable to confirm wine availability when ordering.
The staff is noted as being very kid-friendly, with a flexible children's menu available, making it suitable for family dining.
📸 📸 Photography
The chateau itself, being a renovated 15th-century castle, offers a dreamy and picturesque setting for photography. The grounds and interiors can provide beautiful backdrops.
During private events like weddings, access to certain areas for photography might be restricted to ensure the privacy of the event. It's best to be mindful of ongoing celebrations.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
While the spa and pool offer great relaxation for all ages, parents should be aware of potential inconsistencies in service and management. Confirming all details regarding room amenities and dining availability in advance is recommended to ensure a smooth and enjoyable family getaway.
couples
However, it's advisable to be prepared for potential service hiccups. Booking spa appointments and dinner reservations well in advance is crucial. Couples looking for a seamless, high-end experience might want to research recent reviews regarding service consistency before booking.
Budget Travelers
For those seeking a more economical experience, exploring the bistro menu might offer a more accessible culinary option. However, given the overall positioning and reported service issues, budget travelers might find better value elsewhere unless they are specifically seeking the chateau ambiance and are prepared for potential extra costs and service variability.
Deep Dives
In-depth insights and expert knowledge
Navigating Service and Management
There are also concerning accounts of aggressive behavior from management, including physical altercations and verbal abuse directed at guests. These incidents have left visitors feeling threatened and have significantly marred their experiences. It is crucial for potential guests to be aware of these conflicting reports and to approach their stay with managed expectations, perhaps by confirming all details meticulously and being prepared for potential service inconsistencies.
The Spa and Wellness Experience
While the spa itself is generally well-regarded, it's important to note that access typically comes with a daily fee per person. This should be factored into your budget when planning a visit. Securing a reservation in advance is also strongly advised, as popular time slots can fill up quickly, especially during busier periods.
Culinary Delights and Dining Challenges
However, dining here has not been without its challenges for some. Reports of significant stock management issues, particularly with wine availability, have led to frustrating experiences where multiple selections were unavailable, and orders were delayed. This inconsistency in service, coupled with occasional lapses in basic hospitality practices like offering aperitifs, has impacted the overall dining experience for some patrons.
Social
from TikTok, Instagram & Reddit