Las Terrazas - Image 1
1 / 10

Las Terrazas

2.9
·37 reviews·Havana, Cuba

A rural community in Cuba's Sierra del Rosario mountains, known for its natural beauty and eco-tourism efforts, though accommodation quality varies gr...

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Anytime (with caution)

Beach access is consistent

CrowdLow
Loading map...
Las Terrazas - Image 1

Las Terrazas

Best Time

Anytime (with caution)

Beach access is consistent

CrowdLow
Highlights

Highlights

Must-see attractions

A rural community in Cuba's Sierra del Rosario mountains, known for its natural beauty and eco-tourism efforts, though accommodation quality varies greatly.

2.9
(37 reviews)

"Reviews are sharply divided, with some praising the natural beauty and others detailing severe hygiene and maintenance issues."

Vertical photo
TIP

Inspect Your Room First

Upon arrival, check for cleanliness and functioning amenities. Don't hesitate to request a different room if needed.

Pack Your Own Toiletries

Bring hand sanitizer, personal hygiene items, and possibly towels due to reported cleanliness issues.

Third hero image

Highlights

Discover the most iconic attractions and experiences

The Beach

The Beach

Directly accessible

The only consistently praised aspect is the beach, offering a pleasant natural setting.

Reddit
Your AI travel agent

Plans like a pro.
Thinks like you

Start Chatting

Planning Your Visit

Manage Expectations: It's Not the Photos

Many reviews warn that photos are misleading. Expect a basic, potentially run-down experience. Hygiene is a major concern for some, so pack essentials like hand sanitizer and consider a quick room inspection upon arrival. Reddit+1

Hygiene & Amenities Concerns

Multiple guests report issues with cleanliness, including mold, dirt, and pests. Amenities like functioning toilets and hot water can be inconsistent. Bring your own toiletries and be prepared for a rustic stay. Reddit+1

Best Times

When
Anytime (with caution)
Why
Beach access is consistent
Crowd
Low

Insider Tips

from TikTok, Instagram & Reddit

Inspect Your Room First

Upon arrival, check for cleanliness and functioning amenities. Don't hesitate to request a different room if needed. Reddit+1

Pack Your Own Toiletries

Bring hand sanitizer, personal hygiene items, and possibly towels due to reported cleanliness issues. Reddit+1

Consider Alternatives

Many reviewers suggest Casa Particulares for better value and a more authentic experience. Reddit

Be Prepared for Basic Amenities

Expect a rustic experience; hot water and consistent power can be unreliable. Reddit

Tips

from all over the internet

Inspect Your Room First

Upon arrival, check for cleanliness and functioning amenities. Don't hesitate to request a different room if needed. Reddit+1

Pack Your Own Toiletries

Bring hand sanitizer, personal hygiene items, and possibly towels due to reported cleanliness issues. Reddit+1

Consider Alternatives

Many reviewers suggest Casa Particulares for better value and a more authentic experience. Reddit

Be Prepared for Basic Amenities

Expect a rustic experience; hot water and consistent power can be unreliable. Reddit

What Travellers Say

2.9
(37 reviews)

Reviews Summary

Las Terrazas offers a mixed bag of experiences, with some guests praising its natural beauty and staff attentiveness, while a significant number report severe issues with cleanliness, maintenance, and amenities. The beach is a consistent positive, but accommodation quality appears highly variable and often falls short of expectations. Reddit+4

"DO NOT BE FOOLED BY THE PHOTOS! The room in the photo does not exist in this hotel!
Honestly the worst hotel(if you can even call it so) I've ever been to. There's mold all over, everything is dirty and broken. There's not even a seat on the toilet!
We got moved to another room with less mold, but apart from that it's equally as bad. We checked out after 2 hours, but still had to pay for the full four days."

Damiano Paardekooper

"One of Dante's lesser-known circles of hell
This place is great, if you like cockroaches, smeared human faeces on your floor, rude staff and a plethora of juvenile prostitutes.
No amount of money saved is worth the stay there.
I'm a well-seasoned traveller and I've stayed in my lot of run-down hostels and travelled in many off-the-map destinations. I usually try to get the best bargains and I'm not picky, but this is another category altogether. Tried making a complaint, the staff was ridiculously unhelpful, and very rude to boot (the local Sunwing staff, however was very helpful).
This place is basically just a run-down brothel for old, fat first-world men looking to shag twelve year-old girls with the saddest eyes I have ever seen. Try drinking your beer with a clean conscience when you have this as to watch as a backdrop. The hotel is, apparently, in on this whole sex-traffic and gives suggestions to the male tourists.
I'm sick to my stomach just thinking of it.
The rooms are just filthy. When we checked in, there were pubes on the soap and hair on the pillow, as well as rotting food on the counter with a trail of ants. It was obvious they never bothered cleaning.
Also, you will get better prices and an amazing alternative if you stay at Casa Particulares.
Whatever you do, just don't come here.
If I could write a review with negative numbers, I would. (Does juvenile prostitution count as a children's activity?)"

Myriam Chebat

"Sinceramente yo y mi familia estamos sorprendidos, acabo de regresar del Hotel. Entré el día 30 de diciembre del 2021 hasta el 1 de enero del 2022, y prorrogamos 1 noche más para salir el 2, porque pasamos un fin de año espectacular. Quiero felicitar a la dirección y el personal en general del hotel, porque sin duda alguna lo mejor de todo fue la atención. Especialmente quiero reconocer la atención en el restaurante buffet, las atenciones con los niños, el detalle de llevarnos los kake de cumpleaños a la niña que era el 30 y al hermano de nuestro compadre que era el mismo 31. He visitado hoteles de 4 y 5 estrellas, y he pasado fin de año en otros también de mayor categoría, y realmente el Aparthotel Terrazas-Atlántico no tiene nada que envidiarles. Cualquier detalle que no me halla gustado, que si lo hubo como en todos los hoteles, porque ninguno es perfecto, son insignificantes en comparación con lo bien que la pasamos mi familia y yo. Hace muchos años que no visitaba este hotel y quede totalmente complacida, ya que superó mis espectativas. No quería dejar de expresarlo aquí para cualquiera que este pensando en visitarlo, de hecho pienso volver este año 2022 y siempre será una de mis opciones a elegir para pasar una fecha tan linda como el fin de año. !Muchas felicidades por tan buen trabajo, espero que sigan así y mejor!"

Leanedy tur villazan

What People Like

Beautiful beach
Natural scenery
Friendly staff (sometimes)

What People Dislike

Poor hygiene
Dirty rooms
Broken amenities

Frequently Asked Questions

🚇 🗺️ Getting There

Las Terrazas is a rural community in the Sierra del Rosario mountains. You can typically reach it by taxi or pre-booked tour from Havana. The journey takes approximately 1.5 to 2 hours. Reddit

Las Terrazas is a small community, and many attractions are within walking distance. For longer distances or exploring the wider area, taxis or local transport might be available, though options can be limited. Reddit

🎫 🎫 Tickets & Entry

Las Terrazas is a community and a UNESCO Biosphere Reserve, so there isn't a single entry ticket. However, some specific attractions within the area might have their own entrance fees. Reddit

Operating hours can vary significantly for different sites within Las Terrazas. It's best to check locally or with your accommodation for specific times, especially for restaurants and smaller attractions. Reddit

Yes, booking accommodation in advance is highly recommended, especially during peak seasons. Options range from hotels to private homes (Casa Particulares). Reddit

🎫 🏞️ Onsite Experience

Las Terrazas is known for its natural beauty, including the Sierra del Rosario mountains, a lake, and the San Juan River. It's also a community focused on sustainable tourism and art. Reddit

Yes, the area is ideal for hiking with numerous trails winding through the mountains and forests. Guided tours are often available. Reddit

As a Biosphere Reserve, Las Terrazas is home to diverse bird species and other wildlife. Birdwatching is a popular activity. Reddit

While the natural setting can be appealing, some reviews highlight significant hygiene and maintenance issues that might make it less ideal for families with very young children. Reddit+1

Historically, it was envisioned as a model eco-tourism community. However, recent reviews suggest a significant decline in maintenance and hygiene standards in some accommodations. Reddit+1

🍽️ 🍽️ Food & Dining

There are several restaurants and cafes, often serving local Cuban cuisine. Buffet options are sometimes available, but quality and availability can be inconsistent according to reviews. Reddit

Some visitors found food prices to be high, especially for breakfast, with limited options outside of the main establishments. Reddit+1

Options might be limited, as traditional Cuban cuisine often features meat. It's advisable to inquire at restaurants beforehand. Reddit

📸 📸 Photography

The natural landscapes, the lake, the San Juan River, and the surrounding mountains offer beautiful photographic opportunities. The architecture of the community can also be interesting. Reddit

With patience and a good zoom lens, you can capture images of the diverse birdlife. Early mornings are often best for wildlife photography. Reddit

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

While the natural setting of Las Terrazas might seem appealing for families, recent reviews raise significant concerns about hygiene and maintenance. Some guests have reported extremely dirty rooms, broken facilities, and a general lack of cleanliness that could be problematic with children. Reddit+3

If you choose to visit, it's highly recommended to thoroughly inspect your accommodation upon arrival and be prepared to address any issues immediately. Consider packing extra toiletries and perhaps even your own towels. Alternatively, exploring Casa Particulares might offer a more reliable and potentially cleaner experience for families seeking a comfortable stay. Reddit

💰 Budget Travelers

Las Terrazas is often presented as a budget-friendly option, but reviews suggest that the 'savings' might come at a significant cost to comfort and hygiene. While some guests found the experience acceptable for the price, many others felt the conditions did not justify the cost, especially when compared to alternatives like Casa Particulares, which are frequently recommended for better value and quality. Reddit+1

Be prepared for basic amenities and potential cleanliness issues. If budget is your absolute priority, thoroughly research your accommodation options and be ready to compromise on certain comforts. Always factor in the potential need for extra supplies or alternative dining if the onsite options are unsatisfactory. Reddit

Deep Dives

In-depth insights and expert knowledge

Understanding the Reviews: A Tale of Two Experiences

Recent reviews for Las Terrazas present a stark contrast, making it crucial for potential visitors to weigh the information carefully. On one hand, some guests report a spectacular New Year's experience, praising the staff's attention, especially in the buffet restaurant, and highlighting thoughtful gestures like birthday cakes. These positive reviews suggest that when things are managed well, Las Terrazas can offer a pleasant stay comparable to higher-rated hotels. Reddit

However, a significant number of reviews paint a grim picture, detailing severe issues with cleanliness, including mold, dirt, and pests. Guests have reported broken amenities, dirty bathrooms, and even alleged involvement in sex trafficking, though this is a more extreme claim. The discrepancy suggests potential inconsistencies in management, maintenance, and staff training across different parts of the accommodation or at different times. It's vital to be aware of these potential downsides and to manage expectations accordingly. Reddit+3

The Natural Beauty of Sierra del Rosario

Las Terrazas is nestled within the Sierra del Rosario, a UNESCO Biosphere Reserve renowned for its lush, mountainous terrain and rich biodiversity. This natural setting is the primary draw for many visitors, offering a tranquil escape from urban life. The area is characterized by dense forests, clear rivers, and a picturesque lake, making it ideal for nature lovers and outdoor enthusiasts. Reddit

Activities like hiking and birdwatching are popular here, with numerous trails catering to various fitness levels. The San Juan River provides opportunities for swimming and relaxation, while the lake offers scenic views. The community's commitment to sustainable tourism is evident in its integration with the natural environment, aiming to preserve the ecological balance of the region. Reddit

You may also like

1 of 2