Aurum Spa Cartagena
A luxurious sanctuary in Cartagena offering world-class spa treatments, from rejuvenating massages to the unique Hammam experience.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, more serene
Aurum Spa Cartagena
Best Time
Fewer crowds, more serene
Highlights
Must-see attractions
A luxurious sanctuary in Cartagena offering world-class spa treatments, from rejuvenating massages to the unique Hammam experience.
"Met a high international caliber of sophistication and quality, by far the best spa."
🎯 Book in Advance!
Secure your spot, especially for popular treatments like the hammam.
💰 Clarify All Costs
Confirm total package price and durations to avoid surprises.
Highlights
Discover the most iconic attractions and experiences
Hammam Turkish Bath
Aurum Spa
Indulge in a royal treatment with a full hammam experience, including washing, exfoliation, and massage.
Deep Tissue Massage
Aurum Spa
Experience a professional and deeply relaxing massage tailored to your pressure preferences.
Rejuvenating Facials
Aurum Spa
Revitalize your skin with personalized facial treatments using high-quality products.
Tranquil Relaxation Lounge
Aurum Spa
Unwind in serene quiet rooms and enjoy amenities like jacuzzis before or after your treatments.
Plans like a pro.
Thinks like you
Planning Your Visit
Book Ahead for Peak Relaxation
Understand Your Package Details
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Book in Advance!
Secure your spot, especially for popular treatments like the hammam.
💰 Clarify All Costs
Confirm total package price and durations to avoid surprises.
👟 Bring Your Own Slippers
If you have larger feet, consider bringing your own slippers for comfort.
🧘♀️ Embrace the Serenity
Allow ample time to enjoy the jacuzzi and quiet rooms.
Tips
from all over the internet
🎯 Book in Advance!
Secure your spot, especially for popular treatments like the hammam.
💰 Clarify All Costs
Confirm total package price and durations to avoid surprises.
👟 Bring Your Own Slippers
If you have larger feet, consider bringing your own slippers for comfort.
🧘♀️ Embrace the Serenity
Allow ample time to enjoy the jacuzzi and quiet rooms.
🏨 Hotel Guest Pool Access
The main pool is for hotel guests only; spa guests use jacuzzis.
✨ Ask About Product Lines
Inquire about the high-quality products used, like Naturopathica.
What Travellers Say
Reviews Summary
Aurum Spa is widely praised for its luxurious ambiance, professional staff, and high-quality treatments, particularly the Hammam and deep tissue massages. While some guests find it pricey and have noted minor issues with time allocation, the overall consensus is that it offers a top-tier, rejuvenating spa experience that meets international standards.
"We search the among the various massage and spa options in town. This one was, by far, the best, and met a high international caliber of sophistication and quality.
They offer all the usual services, including massage, reflexology, hot stones, nails, and hammam.
The facilities are immaculately, clean, and very appealing in their muted tones of stone, wood, and tile. Individual changing rooms and luxurious robes are standard. They seem to have very few men judging by them lack of appropriately sized slippers, so if you have a large foot, consider bringing your own.
We enjoyed the Jacuzzi and the quiet room before, and after our sessions. Note that the pool is only available if you are a registered guest of the hotel, San Augustine within which it is housed. There are no signs on the outside of the building though, so just enter the hotel.
The cost is similar to that found in top class. Hotels and I would not say it's a great bargain, but we did feel that it was a good value."
D G (ConsumerGuru)
"You just worked 60+ hours a week for months on end? Have 3 jobs, a full house, & live in the city. This is it right here. Yesenia & MariLu are my girls. They gave the full treatment & are clearly pros! Well worth the price & a visit to Cartagena. Leave feelin like a don."
Never Bend Never Fold
"Our experience was ok. Definitely on the pricey side for the time given. It was supposed to be 150 minutes after the breakfast part and ended up being a 60 minute massage and time in the time about 30 minutes. They did take us to a little shared room to relax but we didn’t stay the full time. I think more expensive than it’s worth."
Sara
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Aurum Spa is located within the exclusive Casa San Agustín hotel in the heart of Cartagena's historic Walled City. Look for the hotel entrance, as there are no external signs for the spa itself.
Yes, Aurum Spa welcomes guests who are not staying at the Casa San Agustín hotel. Booking in advance is highly recommended.
Given its central location in the Walled City, you can easily reach Aurum Spa by taxi or by walking if you are staying nearby. The historic streets can be narrow, so taxis will drop you off at the nearest accessible point.
The main hotel pool is exclusively for registered guests of Casa San Agustín. Spa guests can enjoy the spa's private jacuzzis and relaxation areas.
Taxis are readily available throughout Cartagena. Inform your driver you wish to go to Casa San Agustín hotel within the Walled City.
🎫 🎫 Tickets & Entry
You can book appointments by contacting Aurum Spa directly via email at aurumspa@hotelcasasanagustin.com or by phone at (+57) 605 681 0075. WhatsApp is also available at +57 313 8749806. Booking in advance is strongly advised.
While specific hours aren't always listed, spas in luxury hotels typically operate from morning to evening. It's best to confirm current operating hours when booking your appointment.
Aurum Spa offers various treatments and experiences. It's advisable to inquire directly about any current packages or promotions when you book.
Cancellation policies can vary. It's crucial to clarify the spa's cancellation terms when making your reservation to avoid any issues.
Some guests have reported receiving payment links for a 50% down payment. Always confirm the payment structure and ensure you receive clear confirmation of your booking.
🎫 💆♀️ Onsite Experience
Aurum Spa offers a range of massages, including deep tissue, reflexology, and hot stone treatments. They focus on providing professional and personalized experiences.
Yes, the Hammam Turkish bath is a highly recommended experience at Aurum Spa, involving washing, exfoliation, and a massage.
Expect a luxurious and tranquil environment with individual changing rooms, plush robes, and attentive staff. Many treatments include relaxation time in quiet rooms or jacuzzis.
Yes, Aurum Spa offers hair therapy and head spa treatments, aiming to promote healthy hair and scalp. +1
Guests can enjoy jacuzzis and quiet rooms for pre- or post-treatment relaxation, contributing to an overall serene experience.
🍽️ 🍽️ Food & Dining
While not a full-service restaurant, some spa experiences may include light refreshments. One guest mentioned enjoying cucumber mint popsicles during their hammam treatment.
As Aurum Spa is located within Casa San Agustín, you can dine at the hotel's restaurants before or after your spa session.
Cartagena's Walled City offers numerous restaurants with diverse culinary options, many focusing on fresh, local ingredients.
Luxury spas often provide infused water, herbal teas, and sometimes fresh juices or smoothies to enhance the relaxation experience.
It's unlikely that room service can be delivered directly to the spa's private relaxation areas. It's best to enjoy meals in the hotel's designated dining spaces.
📸 📸 Photography
While personal photos are generally permitted in common areas, it's respectful to avoid photographing other guests or staff without their consent. Some areas might have restrictions.
The spa's elegant design, featuring muted tones of stone, wood, and tile, along with the tranquil relaxation areas and the Hammam, offer beautiful photographic opportunities.
It's generally not appropriate to take photos during a massage or treatment session to maintain privacy and the therapeutic atmosphere.
While not explicitly stated, it's always good practice to tag the spa and hotel when sharing your experience online.
The spa's ambient lighting is designed for relaxation, so natural light or soft, diffused artificial light will likely yield the best results for photography.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
If you are traveling with children, it might be more practical to arrange childcare or consider visiting the spa during times when children can be supervised elsewhere. For families looking for shared experiences, inquire if any treatments can be adapted or if there are specific couples' packages that might be suitable for a parent and older teen, provided the teen is comfortable with spa environments. However, the focus remains on a peaceful, adult-oriented escape.
💰 Budget Travelers
However, if a splurge is part of your travel plans, consider it an investment in a high-quality, rejuvenating experience. To maximize value, focus on treatments that offer the most impact for your budget, or inquire about any potential off-peak discounts or special offers.
Alternatively, exploring other spa options in Cartagena might reveal more budget-friendly choices, though they may not offer the same level of luxury or the unique Hammam experience. 💖 Couples
Booking a couples' package ensures you can enjoy the spa's serene offerings side-by-side. It's a fantastic way to de-stress and reconnect amidst the vibrant energy of Cartagena. Remember to book in advance to secure a couples' treatment slot.
Deep Dives
In-depth insights and expert knowledge
The Aurum Spa Experience: Luxury Meets Serenity
Guests often highlight the professionalism of the therapists, with many praising their ability to tailor massages to specific pressure preferences, ensuring a deeply satisfying experience.
While the experience is widely lauded for its quality and ambiance, it's worth noting that some guests have found the pricing to be on the higher side, comparable to other top-tier hotel spas. However, the consensus is that the value received, in terms of service, atmosphere, and overall well-being, justifies the cost for many.
Navigating Treatments and Value at Aurum Spa
Beyond the Hammam, the spa provides a full spectrum of services, including massages, reflexology, hot stone treatments, and nail care, catering to diverse wellness needs. When considering the value, it's important to have clear expectations about the duration and scope of each treatment. Some reviews suggest that the time allocated for certain services might feel shorter than anticipated, or that there can be confusion regarding package inclusions.
Despite these occasional concerns, the majority of visitors find Aurum Spa to be an exceptional destination for relaxation and self-care. The skilled therapists, serene environment, and high standards of service contribute to an overall positive and memorable visit, making it a worthwhile indulgence for those seeking a premium spa experience in Cartagena.
Hair and Scalp Wellness at Aurum Spa
Visitors can opt for head spa treatments that often involve an initial assessment to tailor the therapy to individual needs. This personalized approach ensures that the treatments are effective in addressing issues like dryness, dandruff, or general hair vitality.
These hair-focused services are part of Aurum Spa's commitment to holistic well-being, recognizing the importance of scalp health for beautiful hair. They offer a unique addition to the spa's repertoire of massages and body treatments, appealing to those looking for comprehensive beauty and wellness solutions.
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