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Fairmont Empress

4.5
·6k reviews·Victoria, Canada

A legendary chateau-style hotel on Victoria's Inner Harbour, offering timeless luxury, historic charm, and exquisite experiences.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Spring & Summer mornings

Beautiful gardens & pleasant weather

CrowdMedium
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Fairmont Empress - Image 1

Fairmont Empress

Best Time

Spring & Summer mornings

Beautiful gardens & pleasant weather

CrowdMedium
Highlights

Highlights

Must-see attractions

A legendary chateau-style hotel on Victoria's Inner Harbour, offering timeless luxury, historic charm, and exquisite experiences.

4.5
(6k reviews)

"The Fairmont Empress is iconic. It’s a piece of Victorian history, and a luxury accommodation that’s worth every penny."

Vertical photo
TIP

Book Afternoon Tea Early

Reservations for the iconic afternoon tea are essential and fill up fast! Book weeks in advance. :tea:

Consider Fairmont Gold

The Gold level offers exclusive lounge access with stunning sunset views and enhanced amenities. :star:

Third hero image

Highlights

Discover the most iconic attractions and experiences

Iconic Chateau Architecture

Iconic Chateau Architecture

Exterior

A majestic, castle-like building that defines Victoria's Inner Harbour skyline. A true historical landmark.

The Fairmont Empress Spa

The Fairmont Empress Spa

Willow Stream Spa

Indulge in rejuvenating treatments at this luxurious spa, offering a serene escape with beautiful views.

Traditional Afternoon Tea

Traditional Afternoon Tea

Various Lounges

Experience a classic high tea with delicate pastries, sandwiches, and fine teas in an elegant setting.

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Planning Your Visit

Book Your Stay in Advance

The Fairmont Empress is a historic luxury hotel, so booking your room, especially for peak seasons or special events, is highly recommended. Consider booking directly or through reputable travel sites to secure your preferred dates and room type.

Embrace the Afternoon Tea Tradition

A quintessential Fairmont Empress experience, afternoon tea is a must-do. Reservations are essential, and it's advisable to book well in advance, as this popular activity fills up quickly. It's a delightful way to immerse yourself in the hotel's historic charm.

Best Times

When
Spring & Summer mornings
Why
Beautiful gardens & pleasant weather
Crowd
Medium
When
Weekday afternoons
Why
Fewer crowds for tea
Crowd
Low
When
Evening
Why
Harbour views & ambiance
Crowd
Medium

Insider Tips

from TikTok, Instagram & Reddit

reddit.com

Considering a weekend trip to Victoria sometime this spring, any tips or recommendations?

Book Afternoon Tea Early

Reservations for the iconic afternoon tea are essential and fill up fast! Book weeks in advance. :tea:

Consider Fairmont Gold

The Gold level offers exclusive lounge access with stunning sunset views and enhanced amenities. :star:

reddit.com

Visiting Victoria next week! Victoria Redditors, what I should see/do/eat while visiting your fine city.

reddit.com

Afternoon tea etiquette

Explore the Inner Harbour

The hotel's prime location makes it easy to walk to Parliament Buildings and the Royal BC Museum. :walking:

Spa Indulgence

The Willow Stream Spa is a tranquil oasis; book treatments ahead, especially on weekends. :massage:

Tips

from all over the internet

Book Afternoon Tea Early

Reservations for the iconic afternoon tea are essential and fill up fast! Book weeks in advance. :tea:

Consider Fairmont Gold

The Gold level offers exclusive lounge access with stunning sunset views and enhanced amenities. :star:

Explore the Inner Harbour

The hotel's prime location makes it easy to walk to Parliament Buildings and the Royal BC Museum. :walking:

Spa Indulgence

The Willow Stream Spa is a tranquil oasis; book treatments ahead, especially on weekends. :massage:

Room Updates Needed?

Some guests note bathrooms could use modernization, but beds are comfy and rooms are clean. :bed:

What Travellers Say

4.5
(6k reviews)

Reviews Summary

The Fairmont Empress is widely celebrated as an iconic, historic luxury hotel offering impeccable service and a prime location on Victoria's Inner Harbour. Guests rave about the traditional afternoon tea, the rejuvenating spa, and the exclusive Fairmont Gold experience. While some rooms show minor signs of age, the overall consensus is that it's a worthwhile splurge for a memorable stay.

"The Fairmont Empress is iconic. It’s a piece of Victorian history, and a luxury accommodation that’s worth every penny. We stayed on the Gold level with our family and we all LOVED it! The pool was perfect for us, the high tea was exactly as I had hoped it would be, the rooms were perfect, as was the hospitality. I am so grateful for the experience we had."

Dylan Benson

"The service and hotel experience at the Fairmont Impress Hotel were so excellent that I regret only staying one night. All the staff were friendly, and the amenities were Le Labo products, which I frequently use, which was a welcome relief. Having booked Fairmont Gold, I was able to use the lounge and enjoy the sunset view from the terrace. If you stay here, the afternoon tea is definitely worth a try. While it's not cheap, it's a hotel I'd definitely return to if I visit Victoria."

JS Lim

"I give this hotel a solid 4 stars.

The location was phenomenal especially for arriving via ferry from WA.

The service was outstanding. My family felt very well taken care of during our stay. The bell boys and concierge were very accommodating and welcoming.

The rooms could use a bit of updating particularly with needing more ventilation in the bathrooms. The beds were very comfortable and rooms were very clean."

Diego Reyes

What People Like

Iconic historic charm
Prime Inner Harbour location
Exceptional afternoon tea

What People Dislike

Rooms could use updating
Food quality inconsistent

Frequently Asked Questions

🚇 🗺️ Getting There

The most popular way is to take the Victoria Clipper ferry from Seattle directly to Victoria's Inner Harbour. The Fairmont Empress is a short walk from the ferry terminal. If arriving by car, you can take a BC Ferries route from Anacortes, WA, to Sidney, BC, and then drive to Victoria. :ferry:

Yes, the Empress Hotel is centrally located in downtown Victoria, making it very walkable. Public buses are also readily available for exploring further afield, and many attractions are accessible without a car. :bus:

You can take a taxi or rideshare service, which takes about 30-40 minutes. Alternatively, the YYJ Airport Shuttle offers a convenient and more economical option directly to downtown hotels like the Empress. :taxi:

Yes, the Fairmont Empress offers valet parking and self-parking options for guests. It's advisable to check current rates when booking, as they can vary. :car:

Absolutely! The hotel's location is phenomenal for sightseeing. The Parliament Buildings, Royal BC Museum, and the bustling Inner Harbour are all within easy walking distance. :walking:

🎫 🎫 Tickets & Entry

You need to book a room to stay at the Fairmont Empress. For specific experiences like afternoon tea, reservations are highly recommended and often required. :ticket:

The hotel itself is open 24/7 for guests. Specific amenities like the spa, pool, and dining venues have their own operating hours, which can be found on the hotel's official website. :clock:

The hotel occasionally offers special packages and promotions, especially during off-peak seasons. It's worth checking their website or signing up for their newsletter for potential deals. :moneywithwings:

Yes, you can visit public areas like the lobby and enjoy experiences such as afternoon tea or dining at their restaurants without being a registered guest. :camera:

There is no entrance fee to enter the public areas of the Fairmont Empress. However, room rates apply for overnight stays, and charges are associated with dining, spa treatments, and afternoon tea. :dollar:

🎫 🧭 Onsite Experience

Don't miss the traditional afternoon tea, a spa treatment at Willow Stream Spa, and enjoying the views from the Fairmont Gold lounge. A stroll through the beautiful gardens is also highly recommended. :star:

Yes, the hotel features a lovely indoor pool, which is perfect for families and a great way to relax after a day of exploring. :pool8ball:

Fairmont Gold offers an exclusive experience with private check-in, a dedicated concierge, and access to a luxurious lounge. The lounge provides complimentary breakfast, afternoon hors d'oeuvres, and evening desserts with stunning harbour views. :gem:

The Fairmont Empress is known for its rich history, and like many grand old hotels, there are local legends and ghost stories associated with it. While not officially confirmed, it adds to the hotel's mystique for some visitors. :ghost:

Rooms typically include comfortable beds, en-suite bathrooms, Wi-Fi, and often feature upscale Le Labo toiletries. Some rooms offer harbour views. :bed:

🍽️ 🍽️ Food & Dining

The hotel offers several dining experiences, including the renowned afternoon tea, fine dining at the Bengal Room, and more casual options. The Fairmont Gold lounge also serves complimentary refreshments. :forkandknife:

Many guests find the afternoon tea to be a memorable and worthwhile experience, offering a taste of luxury and tradition. While not inexpensive, it's often cited as a highlight of a stay. :tea:

Yes, room service is available for guests, offering a convenient way to dine in the comfort of your room. :door:

Most upscale hotels like the Fairmont Empress are accustomed to dietary requests. It's best to inform your server or make a note when booking to ensure they can accommodate vegetarian, vegan, or other dietary needs. :leafy_green:

The Bengal Room at the Fairmont Empress is known for its elegant ambiance and fine dining experience, often featuring a sophisticated menu. :wine_glass:

📸 📸 Photography

The exterior architecture, especially with the Inner Harbour as a backdrop, is iconic. The lobby, the Veranda, and the gardens in bloom offer beautiful photographic opportunities. Don't forget the elegant setting of the afternoon tea! :camera:

Yes, you are welcome to take photos in the public areas of the hotel. For professional photoshoots, especially in private areas or for commercial purposes, you may need to arrange permission with the hotel. :iphone:

The 'golden hours' around sunrise and sunset offer beautiful light for exterior shots. Daytime provides clear views of the architecture and gardens, while evenings offer a romantic glow with the harbour lights. :sunriseovermountains:

Generally, personal photography for memories is fine. Be mindful of other guests' privacy, especially in dining areas or the spa. For commercial or extensive professional shoots, inquire with hotel management. :noentrysign:

A versatile lens (like a 24-70mm) is great for capturing both grand exteriors and interior details. A wide-angle lens is useful for the lobby and rooms. A prime lens can be good for low-light dining shots. :camerawithflash:

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

The Fairmont Empress is a fantastic choice for families. The indoor pool is a major hit with children, offering a fun way to burn off energy. The hotel's central location makes it easy to explore family-friendly attractions like the Royal BC Museum, which has engaging exhibits for all ages. Reddit

Consider booking a family-friendly room or suite to ensure everyone has enough space. While the traditional afternoon tea might be a bit formal for very young children, many families find it a special treat. The hotel staff are generally very accommodating and welcoming to families, making the stay more enjoyable. Reddit

💰 Budget Travelers

While the Fairmont Empress is a luxury hotel, it's possible to experience its grandeur on a tighter budget. Look for off-season deals or packages that might offer a reduced rate. Even if you don't stay overnight, you can still enjoy the stunning lobby and perhaps a more casual meal or drink at one of the hotel's bars. Reddit

Alternatively, consider visiting the hotel's public areas to soak in the atmosphere without the cost of a room. Walking around the Inner Harbour and enjoying the exterior views of the Empress is a free and rewarding experience. You can also find more budget-friendly accommodation options nearby if the Empress is out of reach for an overnight stay. Reddit

💖 Couples & Romantic Getaways

The Fairmont Empress offers a truly romantic setting for couples. Indulge in a sophisticated afternoon tea for two, or book a couples' massage at the Willow Stream Spa. Enjoy a sunset cocktail with harbour views from the Fairmont Gold Lounge or a romantic dinner at one of the hotel's restaurants. Reddit

Opt for a room with a harbour view for an extra special touch. The hotel's historic charm and elegant ambiance create a perfect backdrop for a memorable romantic escape. Strolling hand-in-hand along the Inner Harbour after dark, with the Empress beautifully lit, is an experience in itself. Reddit

Deep Dives

In-depth insights and expert knowledge

A Glimpse into History

The Fairmont Empress, a grand chateau-style hotel, first opened its doors in 1908. Designed by architect Francis Rattenbury, it was built to be the Canadian Pacific Railway's flagship hotel, intended to welcome passengers arriving by ship and train to Victoria. Its iconic silhouette has graced the Inner Harbour for over a century, witnessing countless historical events and hosting royalty, dignitaries, and discerning travelers alike. The hotel's design reflects the Edwardian era's opulence and grandeur, making it a living piece of Victorian history.

Over the years, the Fairmont Empress has undergone several renovations to maintain its luxury status while preserving its historical charm. These updates have ensured that guests can enjoy modern comforts within a setting steeped in tradition. The hotel's enduring appeal lies in its ability to transport visitors back in time while providing an unparalleled luxury experience. It's more than just a hotel; it's a landmark that embodies the spirit of Victoria, British Columbia. Reddit

Many guests rave about the hotel's historical significance, often describing it as a 'piece of Victorian history.' This sense of stepping back in time, combined with the impeccable service and luxurious amenities, creates a truly unique and memorable stay for visitors seeking an authentic heritage experience. Reddit

The Fairmont Gold Experience

For an elevated stay, the Fairmont Gold level at the Empress offers a distinct luxury experience. This exclusive floor provides guests with a private sanctuary, including a dedicated concierge service to cater to every need. From the moment you arrive, you'll experience personalized check-in and a level of service designed to make your stay seamless and memorable. Reddit

Guests on the Fairmont Gold level gain access to the elegant Fairmont Gold Lounge. This private space is a highlight, offering complimentary gourmet breakfast, delightful afternoon hors d'oeuvres, and decadent evening desserts. The lounge also boasts breathtaking views of the Inner Harbour, making it the perfect spot to relax and watch the sunset. It's an ideal setting for a quiet moment or a sophisticated pre-dinner drink. Reddit

Many reviews highlight the Fairmont Gold experience as a significant upgrade, with guests appreciating the added privacy, personalized attention, and the quality of the food and beverages served in the lounge. It's often recommended for those seeking an extra touch of luxury and exclusivity during their visit to the Fairmont Empress. Reddit

Culinary Delights: Afternoon Tea and Beyond

The traditional afternoon tea at the Fairmont Empress is arguably its most famous culinary offering. Served in elegant lounges, this experience is a quintessential part of visiting Victoria. Guests can expect a tiered stand laden with delicate finger sandwiches, freshly baked scones with clotted cream and jam, and an array of exquisite pastries, all accompanied by a curated selection of fine teas. It’s a sophisticated ritual that many visitors eagerly anticipate. Reddit

While afternoon tea is a star attraction, the Fairmont Empress also offers other dining options. The Bengal Room provides a more formal fine-dining experience, often featuring globally inspired cuisine in an opulent setting. For more casual fare or a nightcap, other hotel lounges and bars are available. The hotel aims to cater to a range of tastes and occasions, ensuring guests have diverse culinary choices throughout their stay. Reddit

Feedback on dining is mixed, with some guests finding the food to be excellent, while others suggest it could be improved. However, the afternoon tea consistently receives high praise for its quality and the overall experience it provides, making it a must-try for most visitors. Reddit