BYD Nova Iguaçu, Nova Iguaçu - Image 1
1 / 3

BYD Nova Iguaçu

4.7
·91 reviews·, Brazil

Explore the future of electric mobility at BYD Nova Iguaçu, featuring innovative EVs and exceptional customer service.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday mornings

Less crowded, more personal attention

CrowdLow
Loading map...
BYD Nova Iguaçu, Nova Iguaçu - Image 1

BYD Nova Iguaçu

Best Time

Weekday mornings

Less crowded, more personal attention

CrowdLow
Highlights

Highlights

Must-see attractions

Explore the future of electric mobility at BYD Nova Iguaçu, featuring innovative EVs and exceptional customer service.

4.7
(91 reviews)

"Excellent customer service from reception to management, with highly professional and knowledgeable consultants."

Vertical photo
TIP

🎯 Ask About Post-Sales Support

Robson and Lohrana are highly recommended for their exceptional post-sales service and transparency. :star:

☕ Enjoy the Amenities

The dealership offers a pleasant environment with excellent coffee. :coffee:

Third hero image

Highlights

Discover the most iconic attractions and experiences

Explore BYD Electric Models

Explore BYD Electric Models

Showroom

Discover the latest BYD electric vehicles, from sedans to SUVs. Get up close with cutting-edge automotive technology.

Expert EV Consultation

Expert EV Consultation

Sales & After-Sales Areas

Receive personalized advice from highly professional consultants on EV ownership, maintenance, and warranty.

Charging Station Information

Charging Station Information

Dealership Facilities

Learn about EV charging solutions and infrastructure available for BYD owners.

Your AI travel agent

Plans like a pro.
Thinks like you

Start Chatting

Planning Your Visit

Plan Your Visit to BYD Nova Iguaçu

BYD Nova Iguaçu is a dealership focused on electric vehicles. Expect knowledgeable staff ready to answer all your questions about BYD's innovative car models and charging solutions. It's a great place to explore the future of sustainable transportation.

Focus on Electric Vehicle Expertise

This location is dedicated to BYD electric cars. Visitors can expect in-depth information on EV technology, charging infrastructure, and the benefits of owning an electric vehicle. Staff are praised for their professionalism and detailed explanations.

Best Times

When
Weekday mornings
Why
Less crowded, more personal attention
Crowd
Low
When
Late afternoons
Why
Staff available for detailed discussions
Crowd
Medium

Insider Tips

from TikTok, Instagram & Reddit

🎯 Ask About Post-Sales Support

Robson and Lohrana are highly recommended for their exceptional post-sales service and transparency. :star:

☕ Enjoy the Amenities

The dealership offers a pleasant environment with excellent coffee. :coffee:

🚗 Inquire About New & Used

Consultants are knowledgeable about both new and pre-owned BYD vehicles. :car:

📍 Easy Access Location

Conveniently located near Dutra and Via Light highways. :round_pushpin:

Tips

from all over the internet

🎯 Ask About Post-Sales Support

Robson and Lohrana are highly recommended for their exceptional post-sales service and transparency. :star:

☕ Enjoy the Amenities

The dealership offers a pleasant environment with excellent coffee. :coffee:

🚗 Inquire About New & Used

Consultants are knowledgeable about both new and pre-owned BYD vehicles. :car:

📍 Easy Access Location

Conveniently located near Dutra and Via Light highways. :round_pushpin:

What Travellers Say

4.7
(91 reviews)

Reviews Summary

BYD Nova Iguaçu is highly praised for its exceptional customer service, with staff being knowledgeable, professional, and transparent. Visitors appreciate the clean environment and the helpfulness of consultants, especially in post-sales support. Some minor points could be improved, but the overall experience is overwhelmingly positive.

"Excelente atendimento desde a recepção até o gerente. Vendedores conhecem muito dos carros e passam todas as informações necessárias"

jandir junior

"Olá gostaria de rasgar em elogios o consultor pós venda Robson , que sanou um problema de garantia do meu king aonde outras concessionárias e consultores não demostraram o interesse jogando de loja em loja , Robson muito atencioso e de forma transparente me mostrou tudo que é feito nas revisões ( coisa que outros consultores não fazem ) e com isso aproveitei já para fazer a revisão do meu king , pessoa muito solicita e de alta profissionalidade em excelência, também quero agradecer o gerente da loja que de pronto se prontificou ao atendimento eficaz junto ao Robson para resolver o meu problema com dinamismo, me surpreendeu e agora serei cliente fiel dessa concessionária."

Daniel Guedes

"Quero deixar registrado o excelente atendimento da Lohrana, do pós-venda da BYD. Desde o primeiro contato, ela demonstrou profissionalismo, paciência e muita atenção aos detalhes. Foi prestativa em todas as minhas dúvidas, ágil nas respostas e sempre com simpatia e cordialidade. É raro encontrar alguém tão comprometido em oferecer um atendimento humano e eficiente ao mesmo tempo. Parabéns à BYD por ter uma profissional desse nível na equipe. Atendimento nota 10!"

Zion Construção

What People Like

Excellent customer service
Knowledgeable staff
Transparent post-sales support

What People Dislike

Limited dining options

Frequently Asked Questions

🚇 🗺️ Getting There

BYD Nova Iguaçu is easily accessible, located conveniently near the Dutra Highway and Via Light. This makes it straightforward to reach by car from various parts of the region. :car: Reddit

While specific parking details aren't widely shared, dealerships typically offer customer parking. It's advisable to check upon arrival or call ahead if you have concerns. :parking:

Information on specific bus routes or train stations near the dealership is not readily available. However, its proximity to major roadways suggests good connectivity. :bus:

🎫 🎫 Tickets & Entry

Appointments are not strictly required for browsing, but for a personalized consultation or test drive, booking in advance is recommended to ensure consultant availability. :calendar: Reddit

Operating hours can vary. It's best to check the official BYD Nova Iguaçu website or call them directly for the most up-to-date information on their opening and closing times. :clock:

No, there is no admission fee to enter the BYD Nova Iguaçu showroom. You are welcome to explore the vehicles and facilities freely. :moneywithwings:

Yes, test drives are a key part of the experience. Inform the sales consultant of your interest, and they will arrange a suitable time for you to test drive your preferred BYD model. :driving_hand: Reddit

🎫 🧭 Onsite Experience

Expect excellent customer service from reception to management. Sales consultants are highly knowledgeable about BYD cars and provide all necessary information. :star:,Reddit Reddit

Absolutely. The staff, particularly consultants like Robson and Lohrana, are praised for their deep understanding of BYD vehicles and EV technology. :bulb:,Reddit Reddit

The dealership maintains a clean and well-conserved environment. Visitors often comment on the pleasant atmosphere and the excellent coffee available. :coffee: Reddit

Yes, consultants are transparent about maintenance procedures and warranty details. Robson, for instance, is noted for showing clients exactly what is done during revisions. :wrench: Reddit

🍽️ 🍽️ Food & Dining

While not a restaurant, the dealership offers excellent coffee for visitors, contributing to a pleasant waiting or consultation experience. :coffee: Reddit

There are no explicit rules mentioned against bringing your own refreshments, but it's generally courteous to consume them discreetly. :apple:

📸 📸 Photography

Yes, photography is generally permitted for personal use. You're welcome to capture images of the BYD vehicles on display. :camera:

The showroom floor with the latest BYD models offers great opportunities. Capturing the sleek design of the electric cars is recommended. :car:

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

BYD Nova Iguaçu offers a clean and welcoming environment that can be comfortable for families. While there aren't specific child-focused amenities, the pleasant atmosphere and the opportunity to explore innovative electric cars can be engaging for older children. The availability of coffee also provides a small comfort for parents. Consider visiting during quieter weekday hours to ensure a more relaxed experience for everyone. Reddit

Focus on the educational aspect of electric vehicles. It's a great chance to introduce children to future transportation technology in a hands-on way. The knowledgeable staff can answer questions, and the sleek design of BYD cars might capture their imagination. Remember to check the dealership's hours before your visit to plan accordingly.

🚗 EV Enthusiasts & Early Adopters

For those passionate about electric vehicles, BYD Nova Iguaçu is a must-visit. You'll find knowledgeable consultants eager to discuss the technical specifications, battery technology, and performance of BYD's latest models. The dealership serves as a hub for information on EV charging infrastructure and the practicalities of daily electric driving. Reddit

Take advantage of the opportunity to engage in detailed conversations about the future of sustainable transportation. The transparency in explaining maintenance and warranty, as highlighted by customer reviews, means you can get a clear understanding of the ownership experience. Don't hesitate to ask about any specific features or innovations that pique your interest. Reddit

Deep Dives

In-depth insights and expert knowledge

The BYD Electric Vehicle Experience

BYD Nova Iguaçu is more than just a car dealership; it's a gateway to the world of electric mobility. Visitors can expect to be immersed in the latest advancements in EV technology. The focus is on providing comprehensive information about BYD's range of electric vehicles, from their impressive battery performance to their innovative features designed for the modern driver. Whether you're a seasoned EV enthusiast or new to electric cars, the consultants here are equipped to guide you through the benefits and practicalities of owning a BYD.,Reddit Reddit

Expect a high level of professionalism and customer care. Reviews consistently highlight the expertise of the sales and after-sales teams, with individuals like Robson and Lohrana being frequently mentioned for their dedication, transparency, and patient explanations. They go beyond just selling cars, aiming to educate customers and ensure a smooth ownership experience. This includes detailed discussions about charging solutions, maintenance schedules, and warranty coverage, making the transition to electric driving as seamless as possible.,Reddit Reddit

The dealership itself is designed to be a comfortable and welcoming environment. It's noted for its good conservation and cleanliness, creating a pleasant atmosphere for visitors. The availability of excellent coffee further enhances the experience, making it a place where you can spend time exploring your options without feeling rushed. The convenient location, easily accessible via major highways, also adds to the overall positive visitor experience.,Reddit Reddit

Exceptional Customer Service at BYD

The customer service at BYD Nova Iguaçu is a standout feature, consistently earning high praise from visitors. The entire team, from the receptionists to the management, is dedicated to providing an excellent experience. Sales consultants are not only well-versed in the BYD product line but also excel at communicating complex information clearly and concisely. This commitment to customer satisfaction is evident in every interaction. Reddit

Specific individuals, such as Robson in post-sales and Lohrana, have been repeatedly recognized for their outstanding professionalism, attentiveness, and proactive approach to resolving customer concerns. They are known for their transparency, meticulously explaining processes like car revisions and warranty claims. This level of detail and personal attention builds trust and fosters long-term customer loyalty.,Reddit Reddit

This dedication to service extends beyond the initial purchase. The after-sales support is particularly strong, ensuring that customers feel supported throughout their ownership journey. The dealership aims to create a human and efficient service experience, which is a rare and highly valued quality in the automotive industry. Reddit