
Former Port Adelaide Post and Telegraph Office
A historic Port Adelaide post office offering essential postal services, known for efficient TFN submissions but with varied customer experiences.
Highlights
Must-see attractions
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Best Time
Beat the rush for quick service.

Former Port Adelaide Post and Telegraph Office
Best Time
Beat the rush for quick service.
Highlights
Must-see attractions
A historic Port Adelaide post office offering essential postal services, known for efficient TFN submissions but with varied customer experiences.
"Efficient for TFN submissions, but customer service can be a mixed bag."

Confirm Parcel Holds
Verify parcel holding policies with Auspost before ordering online to avoid issues.
Digital ID for Parcels
Digital IDs are accepted for parcel collection; don't let staff tell you otherwise.

Highlights
Discover the most iconic attractions and experiences

Efficient TFN Submissions
Streamlined process for submitting your Tax File Number. Quick, easy, and hassle-free.

Historical Architecture
Admire the classic facade of this former post and telegraph office, a nod to Port Adelaide's past.
Plans like a pro.
Thinks like you
Planning Your Visit
Navigating Parcel Pickups
Service Expectations
Best Times
Insider Tips
from TikTok, Instagram & Reddit
Confirm Parcel Holds
Verify parcel holding policies with Auspost before ordering online to avoid issues.
Digital ID for Parcels
Digital IDs are accepted for parcel collection; don't let staff tell you otherwise.
Can Auspost hold item?
Be Prepared for Service
Service can be efficient for some tasks, but be aware of potential customer service variations.
TFN Submission Ease
Ideal spot for quick and straightforward TFN submissions. 10/10 experience reported.
Tips
from all over the internet
Confirm Parcel Holds
Verify parcel holding policies with Auspost before ordering online to avoid issues.
Digital ID for Parcels
Digital IDs are accepted for parcel collection; don't let staff tell you otherwise.
Be Prepared for Service
Service can be efficient for some tasks, but be aware of potential customer service variations.
TFN Submission Ease
Ideal spot for quick and straightforward TFN submissions. 10/10 experience reported.
What Travellers Say
Reviews Summary
This Port Adelaide post office offers efficient service for tasks like TFN submissions, with many visitors appreciating the speed and ease. However, customer service experiences can be inconsistent, with some patrons reporting unhelpful or rude interactions. Parcel collection policies and acceptance can also be a point of contention for some.
"Wouldn’t accept my deliver and returned the order.
Now the order is 1 week overdue and delivery company won’t respond. Needed for birthday and will not get it in time.
Major disappointment"
Cassandra Ninnes
"Very Unhelpful. Never had a blatant NO before to do something any other post office would do normally."
Filbones INK
"9:30 AM 15th January
Absolutely disgusting treatment by the woman serving. Completely horrible language and just straight up rude. Yelling at me as well. All because I didn't want them to charge me $15 extra for tracking I didn't ask for. I regularly come here. It's always lovely. I've never seen this woman here before. But she needs to be fired immediately"
Alec Worrall
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The Former Port Adelaide Post and Telegraph Office is located in Port Adelaide, South Australia. It's accessible by public transport, including buses and trains that service the Port Adelaide area. Driving is also an option, with parking available nearby, though it can be busy.
Yes, there are parking options available in the vicinity of the Former Port Adelaide Post and Telegraph Office. Street parking and local car parks can be utilized, but it's advisable to check for any time limits or fees.
Trains to Port Adelaide station are a convenient option, and several bus routes also service the area. Check the Adelaide Metro website for the most up-to-date schedules and routes.
🎫 🎫 Tickets & Entry
As this is a functional post office, there is no admission fee or ticket required to enter for postal services.
Standard post office operating hours typically apply. It's best to check the official Australia Post website or call ahead for the most accurate and up-to-date opening hours, as these can vary.
Yes, parcel collection is a primary service. However, be aware of specific policies regarding parcel holding and identification requirements.
Typically, a form of identification is required. Some travelers have noted that digital IDs are accepted for parcel collection.
🎫 🗂️ Postal Services
You can access a range of standard postal services, including sending mail, purchasing stamps, and collecting parcels. They also handle services like TFN submissions.
Yes, many visitors report a very straightforward, quick, and easy experience when submitting their TFN here.
Policies on holding items can vary. It's recommended to confirm directly with Australia Post or the delivery service if you need a parcel held.
If an order is returned, contact the delivery company directly for resolution. Some customers have experienced delays and lack of response from delivery services.
🎫 💬 Customer Service
Customer service experiences can vary. While some visitors have found the service to be lovely and efficient, others have reported negative interactions.
Experiences differ. Some staff are noted as being very helpful, while others have been described as rude or unhelpful in specific situations.
If you encounter issues, remain calm and clearly state your needs. For severe issues, consider providing feedback directly to Australia Post.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
Be mindful of potential wait times during peak hours, which could test a child's patience. If you're collecting parcels, ensure you have all necessary identification ready to streamline the process. The historical architecture of the building might offer a brief moment of interest for curious kids, providing a small glimpse into the past of Port Adelaide.
💼 Business Travelers
When sending or receiving important documents or parcels, confirm delivery and collection protocols in advance to avoid any logistical hiccups. While generally efficient, be prepared for potential variations in customer service, and maintain clear communication regarding your business needs.
Deep Dives
In-depth insights and expert knowledge
Navigating Parcel Collections
Furthermore, be aware of identification requirements. While traditional forms of ID are usually accepted, some staff may be resistant to newer methods. Travelers have noted that digital IDs are indeed accepted for parcel collection, and it's worth knowing this to ensure a smoother process. Don't hesitate to politely assert your rights if you believe you're being unfairly treated regarding identification.
For those who need items held, it's best to clarify this policy directly with Australia Post. The ability to hold items can vary, and it's wise to have this confirmed in writing or through official channels to prevent misunderstandings.
Understanding Service Quality
However, there are also reports of less-than-ideal interactions. Some visitors have described staff as being rude, unhelpful, or even aggressive, particularly when dealing with specific requests or disputes. These instances, though not universal, suggest that consistency in customer service can be an issue. It's advisable for visitors to approach their interactions with patience and clarity, especially if they have non-standard requests.
For critical tasks like TFN submissions, the post office is generally well-regarded for its speed and ease of process. However, for other services, managing expectations regarding customer service interactions is recommended. If you encounter a significant issue, providing direct feedback to Australia Post is a constructive step.






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