Crown Sydney
A luxurious hotel in Barangaroo offering stunning harbour views, a rooftop pool, and fine dining.
Highlights
Must-see attractions
Social
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Best Time
Fewer crowds, more serene
Crown Sydney
Best Time
Fewer crowds, more serene
Highlights
Must-see attractions
A luxurious hotel in Barangaroo offering stunning harbour views, a rooftop pool, and fine dining.
"Stunning property, but service issues mar the luxury experience for many guests."
🎯 Book Directly for Deals
Consider booking directly through Crown Sydney's website for potential savings and offers.
✨ Special Occasion Stays
Ideal for birthdays and anniversaries; the luxurious suites and views make it memorable.
Highlights
Discover the most iconic attractions and experiences
Rooftop Infinity Pool
Level 6
Breathtaking views of Sydney Harbour from a stunning infinity pool. A must-see for any visitor.
Epicurean Buffet
Level 5
Indulge in a lavish seafood buffet with a wide array of fresh dishes and decadent desserts.
Sky Deck Views
83rd Floor
Panoramic vistas of the Opera House, Harbour Bridge, and city skyline from an incredible height.
Amari Restaurant
Crown Sydney
Experience authentic Italian cuisine, with a reputation for amazing pasta dishes.
Plans like a pro.
Thinks like you
Planning Your Visit
Book Ahead for Peak Times
Understand the 'Luxury' Experience
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Book Directly for Deals
Consider booking directly through Crown Sydney's website for potential savings and offers.
✨ Special Occasion Stays
Ideal for birthdays and anniversaries; the luxurious suites and views make it memorable. +2
🍽️ Buffet Reservations Recommended
The Epicurean buffet is popular; booking ahead is advised, especially for weekend sittings.
🚗 Valet Parking Costs
Be aware that valet parking is expensive, around $100 per night.
Tips
from all over the internet
🎯 Book Directly for Deals
Consider booking directly through Crown Sydney's website for potential savings and offers.
✨ Special Occasion Stays
Ideal for birthdays and anniversaries; the luxurious suites and views make it memorable. +2
🍽️ Buffet Reservations Recommended
The Epicurean buffet is popular; booking ahead is advised, especially for weekend sittings.
🚗 Valet Parking Costs
Be aware that valet parking is expensive, around $100 per night.
⚖️ Gaming Floor Access
Entry to the casino floor requires a Crown Gaming Membership (minimum Gold tier).
What Travellers Say
Reviews Summary
Crown Sydney offers a visually stunning experience with luxurious rooms and breathtaking harbour views, particularly from its rooftop pool and Sky Deck. However, guests frequently report significant service issues, including chaotic check-ins, unserviced rooms, and a lack of responsiveness from staff, which detracts from the expected luxury standard for the high prices charged.
"We had a very disappointing check-in experience. Valet parking was chaotic from the moment we arrived, which isn’t great considering it costs $100 per night. The check-in queue was also all over the place with no clear order, and we waited about 30 minutes only to be told our room needed to be “checked over.” We were given one drink voucher and told we’d get a text when it was ready.
An hour later, still nothing. When I went back to the desk, we were then told the room actually wasn’t ready. After some back and forth, we were given $80 credit and told the room was now available. When we got there at around 4:45pm, the cleaners were still in it. By the time it was finally ready, it was almost 5pm — not acceptable for a 5-star hotel charging premium prices.
Staff were polite, but the entire check-in process was chaotic and seemed very understaffed. Definitely needs improvement."
Sarah Leavy
"We stayed at Crown Sydney for two nights over the weekend and the experience was honestly so disappointing. Our room was never cleaned once during our entire stay. I called front desk twice asking for someone to come up with fresh towels and to service the room — no one ever came.
Then on the morning of checkout, I called an hour beforehand to request someone bring up a trolley for our luggage. Again, no one came. I called a second time and was told someone was on their way.. still no one arrived. We ended up taking all our bags down ourselves, which was really difficult travelling with a 7-month-old baby.
When I went to the bell desk, they confirmed no one had even been notified. For a hotel that advertises itself as luxury and 6-star, the service was honestly unacceptable. We booked this staycation to relax, not to make things harder for us.
Such a shame because the property is beautiful! but the service was not anywhere near the standard you expect for the price."
Laura Iacono
"If it wasn't for work or family, I would never book again. Every time I book there is some sort of issue. 2 years ago I had a random guy walk in with a key and said it was his room. When I called front desk to fix the issue, they said I had to go downstairs and get a new card. I had never felt so dismissed with the staff being so unapologetic. Not much was done and I thought I'd just keep it to myself and not worry about it.. no harm done.
This year, I gave it another go. It was definitely a much better experience HOWEVER, when I had called up to get a tax invoice sent, it took days with no response. First call, the lady said to call back because the card number was apparently wrong. Which I can assure it, it was not, as it worked the next 3 phone calls I made. The 2nd call, I asked for a tax invoice, they tried to send me to the front desk, no one picked up, he said he left a message with them to call me back. No call back. I called again, same scenario except this time she had stated she had sent an email with my details. Still nothing. The 4th and final call, I spoke to Tai who was apologetic and was able to send me an invoice within seconds of retrieving my information. She was the only competent staff I think I've ever dealt with at a Crown hotel.
I can assure you, Perth and Melbourne Crown are just as bad. With one not being able to check in until 6pm because our room wasn't cleaned. I had then received a complementary drink to which the bartender said I can only choose from a beer or 2 choices of wine. I've had better service from motels.
Train your staff. (Thank you Tai for being wonderful.)"
Jessica Jandzio
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Crown Sydney is located in Barangaroo. You can reach it by public transport, including ferries to Barangaroo Wharf, or buses. Driving is also an option, with valet parking available (though costly). +1
Yes, Crown Sydney offers valet parking. However, it is quite expensive, with reviews mentioning costs around $100 per night.
From Sydney Airport (SYD), you can take a taxi or rideshare service directly to Crown Sydney, which is about a 20-30 minute drive depending on traffic. Alternatively, you can take a train to the CBD and then transfer to a bus or ferry to Barangaroo.
Yes, Crown Sydney is well-connected by public transport. Ferries to Barangaroo Wharf are a scenic option, and several bus routes service the Barangaroo precinct.
Crown Sydney is situated in the vibrant Barangaroo precinct, overlooking Sydney Harbour. +1
🎫 🎫 Tickets & Entry
General entry to the public areas of Crown Sydney, including restaurants and bars, does not require a ticket. However, access to the casino gaming floor is restricted to Crown Gaming Members.
You can apply for a Crown Gaming Membership online or in person. The minimum tier required for entry to the gaming floor is Gold.
The hotel and its dining venues have varying opening hours. The casino gaming floor typically operates from Wednesday to Sunday. It's best to check the official Crown Sydney website for the most up-to-date hours for specific venues.
Yes, the Sky Deck Tours are open to the public. Bookings are made directly through Crown's website and run at specific times, usually starting from 8 am on weekdays.
You must be 18 years or older to enter the casino gaming areas. For other venues like restaurants and bars, standard age restrictions for licensed premises apply.
🎫 ✨ Onsite Experience
Highlights include relaxing by the rooftop infinity pool with stunning harbour views, indulging in the Epicurean buffet, enjoying fine dining at restaurants like Amari or Woodcut, and experiencing the panoramic views from the Sky Deck. +4
Absolutely! The rooftop infinity pool offers incredible views of Sydney Harbour and is a major draw for guests seeking a luxurious experience.
The Epicurean buffet is renowned for its extensive selection of fresh seafood, international dishes, and delicious desserts. It's a popular dining experience for both hotel guests and visitors. +1
Yes, Crown Sydney offers luxurious accommodation. Rooms and suites provide stunning views and premium amenities. Booking directly can sometimes yield better deals. +2
You can expect spectacular views of Sydney Harbour, including the Opera House, Harbour Bridge, and the city skyline, especially from higher floors and the Sky Deck. +2
🍽️ 🍽️ Food & Dining
Crown Sydney features a variety of dining experiences, including the popular Epicurean buffet, Italian at Amari, and other acclaimed restaurants like Woodcut and Oncore. +2
The Epicurean buffet has different pricing for lunch and dinner, and weekdays versus weekends. Lunch buffets range from approximately $98 to $145 per person, with children priced at half.
Amari is an Italian restaurant at Crown Sydney celebrated for its exceptional pasta dishes and overall dining experience.
Yes, Crown Sydney offers breakfast, including a buffet at Epicurean. The breakfast buffet is available for hotel guests on weekends and costs around $65 per person. +1
Yes, Crown Sydney hosts several fine dining establishments, including Oncore by Clare Smyth and Woodcut, offering sophisticated culinary experiences.
📸 📸 Photography
The rooftop infinity pool area offers iconic shots with the harbour backdrop. The Sky Deck provides breathtaking panoramic cityscapes. Many rooms also boast incredible views perfect for photography. +2
Yes, the Sky Deck is an excellent location for photography, offering unparalleled views of Sydney's landmarks like the Opera House and Harbour Bridge.
Generally, photography is permitted in public areas for personal use. However, specific restrictions may apply in certain venues or for professional shoots. It's always best to check with venue staff if unsure.
Golden hour (sunrise and sunset) offers beautiful lighting for exterior shots. Daytime provides clear views of the harbour, while evening offers a sparkling city skyline. +1
A wide-angle lens is great for capturing the expansive views from the Sky Deck and pool. A telephoto lens can be useful for details of the city skyline. A good smartphone camera is also sufficient for most visitor photos.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
However, it's important to note that Crown Sydney is primarily an adult-oriented luxury destination. The casino floor has age restrictions, and the overall ambiance might be more suited for older children or teens. The high cost of dining and accommodation means it's likely best for a special family occasion rather than a casual outing.
💰 Budget Travelers
For those who want to experience the views without the high cost of a stay, consider visiting the Sky Deck for a more accessible way to see the city.
🥂 Couples & Special Occasions
Consider booking a room with a harbour view for an enhanced experience. Dining at one of the acclaimed restaurants like Amari or Oncore adds a touch of elegance to any celebration.
Deep Dives
In-depth insights and expert knowledge
The Crown Sydney Hotel Experience
However, reviews indicate that the service can be inconsistent, with some guests experiencing significant issues with check-in, room servicing, and staff responsiveness. While the property itself is often praised for its beauty and amenities, the human element of service sometimes falls short of the expected luxury standard, leading to disappointment for some visitors.
For those seeking a special occasion stay, Crown Sydney can be a memorable choice, but it's advisable to manage expectations regarding service and to be prepared to communicate any issues clearly and promptly.
Dining at Crown Sydney
For Italian cuisine, Amari is a standout, known for its delicious pasta dishes.
While the food quality is generally high, dining at Crown Sydney represents a significant expense, with buffet prices and fine dining à la carte menus reflecting the luxury setting.
Views and Photography Opportunities
The Sky Deck, located on the 83rd floor, offers unparalleled panoramic vistas of the Opera House, Harbour Bridge, and the entire city skyline. This vantage point is a photographer's dream, capturing the essence of Sydney from a unique perspective.
Many of the hotel rooms and suites also feature floor-to-ceiling windows that frame these spectacular views, allowing guests to enjoy the scenery from the comfort of their accommodation.
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